HP Evo D500 D315, Evo D500 Series, D300 Series, D300v Series Worldwide Limited - Page 5

Warranty Period - desktop

Page 5 highlights

agreement. Non-Compaq hardware and software products are provided "AS IS." However, non-Compaq manufacturers, suppliers, or publishers may provide their own warranties directly to you. Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Compaq on the Compaq branded product or that was included with the Compaq branded product at the time of your purchase or lease of the product. With the exception of Linux operating systems or other Linux software applications sold with Compaq products, technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software that was either preinstalled by Compaq on the Compaq branded product or included with the Compaq branded product at the time of your purchase or lease of the product is available for a fee. Compaq does not provide software technical support for Linux operating systems or other Linux applications. Software technical support for Linux software sold with Compaq branded products is provided by the Linux vendor. Please refer to the Linux operating system or other Linux application support statement included with your Compaq branded hardware product. Warranty Period Products Compaq D315 Compaq Evo™ D500 Series Compaq Deskpro™ EN Compaq Evo D300 Series Compaq Evo D300v Series Compaq Deskpro EX Desktop and Minitower Compaq Deskpro EXS Desktop and Minitower Compaq Deskpro Workstation Compaq Evo Workstation iPAQ™ Internet Device Warranty Service 3 years parts 3 years labor 3 years on-site service 1 year parts 1 year labor 1 year on-site service 3 years parts 1 year labor 1 year on-site service Response Time* Next business day Next business day Next business day 3 years parts 3 years labor 3 years on-site service 1 year parts 1 year labor 1 year on-site service Next business day Next business day 5 Warranty Documentation Team Saved date: 07/16/02 9:08 AM File name: 176499-008.doc

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8

5
Warranty Documentation Team
Saved date: 07/16/02 9:08 AM
File name: 176499-008.doc
agreement. Non-Compaq hardware and software products are provided
“AS IS.”
However, non-Compaq manufacturers, suppliers, or publishers may provide their
own warranties directly to you.
Software Technical Support
Software technical support is defined as assistance with questions and issues
about the software that was either preinstalled by Compaq on the Compaq
branded product or that was included with the Compaq branded product at the
time of your purchase or lease of the product. With the exception of Linux
operating systems or other Linux software applications sold with Compaq
products, technical support for software is available for the first ninety (90) days
from date of product purchase or lease. Your dated sales or delivery receipt,
showing the date of purchase or lease of the product, is your proof of the
purchase or lease date. You may be required to provide proof of purchase or
lease as a condition of receiving software technical support. After the first ninety
(90) days, technical support for software that was either preinstalled by Compaq
on the Compaq branded product or included with the Compaq branded product
at the time of your purchase or lease of the product is available for a fee.
Compaq does not provide software technical support for Linux operating
systems or other Linux applications. Software technical support for Linux
software sold with Compaq branded products is provided by the Linux vendor.
Please refer to the Linux operating system or other Linux application support
statement included with your Compaq branded hardware product.
Warranty Period
Products
Warranty Service
Response Time*
Compaq D315
Compaq
Evo
™ D500 Series
Compaq
Deskpro
™ EN
3 years parts
3 years labor
3 years on-site service
Next business day
Compaq Evo D300 Series
Compaq Evo D300v Series
1 year parts
1 year labor
1 year on-site service
Next business day
Compaq Deskpro EX
Desktop and Minitower
Compaq Deskpro EXS
Desktop and Minitower
3 years parts
1 year labor
1 year on-site service
Next business day
Compaq Deskpro Workstation
Compaq Evo Workstation
3 years parts
3 years labor
3 years on-site service
Next business day
iPAQ
™ Internet Device
1 year parts
1 year labor
1 year on-site service
Next business day