HP FP5315 User's Guide cq1569, lv1561w, lv1561ws LCD Display - Page 23

A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Power LED is not on. No Plug & Play. Picture is fuzzy and has ghosting shadowing problem. Picture bounces, flickers or wave pattern is present in the picture. Monitor is stuck in active off-mode. Possible Cause Solution Monitor is not turned on or plugged in. Computer is not Plug & Play compatible. Be sure to press the power button to turn on the monitor and that the power cord is properly connected to a grounded power outlet and to the monitor. In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. Check with your computer manufacturer. Also check the monitor's video cable and make sure none of the pins are bent Screen image may need adjusting. Electrical interference. Make sure the HP monitor driver is installed (HP monitor drivers are available at http://www.hp.com or on the monitor CD if one is provided). Adjust the contrast and brightness controls. Make sure you are not using an extension cable or switch box. HP recommends plugging the monitor directly into the video card output connector on the back of the computer. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution your are using. An external device connected to the monitor may be loose or not connected. Check the following: ● The computer power switch should be in the on position. ● The computer video card should be snugly seated in its slot. ● Make sure the monitor's video cable is properly connected to the computer. ● Inspect the monitor's video cable and make sure none of the pins are bent. ● Make sure the computer is operational by pressing the Caps Lock key on the keyboard ENWW Solving Common Problems 17