HP Folio 13-1035nr User Guide - Page 8

Setup Utility BIOS and System Diagnostics, Appendix A, Troubleshooting and support

Page 8 highlights

Using the dedicated recovery partition 54 Restoring using the restore media 55 Changing the computer boot order 55 Backing up and recovering your information 55 Using Windows Backup and Restore 56 Using Windows system restore points 57 When to create restore points 57 Create a system restore point 57 Restore to a previous date and time 57 11 Setup Utility (BIOS) and System Diagnostics 58 Using Setup Utility (BIOS) ...58 Starting Setup Utility (BIOS 58 Changing the language of Setup Utility (BIOS 58 Navigating and selecting in Setup Utility (BIOS 59 Displaying system information 59 Restoring factory settings in Setup Utility (BIOS 59 Exiting Setup Utility (BIOS 60 Updating the BIOS ...60 Determining the BIOS version 60 Downloading a BIOS update 61 Using System Diagnostics ...62 Appendix A Troubleshooting and support ...63 Troubleshooting ...63 The computer is unable to start up 63 The computer screen is blank 63 Software is functioning abnormally 63 The computer is on but not responding 64 The computer is unusually warm 64 An external device is not working 64 The wireless network connection is not working 65 Contacting customer support ...65 Appendix B Cleaning your computer ...66 Cleaning the display ...66 Cleaning the sides and cover ...66 Cleaning the TouchPad and keyboard 66 Appendix C Traveling with the computer ...67 viii

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Using the dedicated recovery partition
..............................................................................
54
Restoring using the restore media
.....................................................................................
55
Changing the computer boot order
....................................................................................
55
Backing up and recovering your information
......................................................................................
55
Using Windows Backup and Restore
................................................................................
56
Using Windows system restore points
...............................................................................
57
When to create restore points
...........................................................................
57
Create a system restore point
...........................................................................
57
Restore to a previous date and time
.................................................................
57
11
Setup Utility (BIOS) and System Diagnostics
..........................................................................................
58
Using Setup Utility (BIOS)
..................................................................................................................
58
Starting Setup Utility (BIOS)
..............................................................................................
58
Changing the language of Setup Utility (BIOS)
.................................................................
58
Navigating and selecting in Setup Utility (BIOS)
................................................................
59
Displaying system information
...........................................................................................
59
Restoring factory settings in Setup Utility (BIOS)
..............................................................
59
Exiting Setup Utility (BIOS)
................................................................................................
60
Updating the BIOS
.............................................................................................................
60
Determining the BIOS version
...........................................................................
60
Downloading a BIOS update
.............................................................................
61
Using System Diagnostics
..................................................................................................................
62
Appendix A
Troubleshooting and support
....................................................................................................
63
Troubleshooting
..................................................................................................................................
63
The computer is unable to start up
....................................................................................
63
The computer screen is blank
............................................................................................
63
Software is functioning abnormally
....................................................................................
63
The computer is on but not responding
.............................................................................
64
The computer is unusually warm
.......................................................................................
64
An external device is not working
......................................................................................
64
The wireless network connection is not working
................................................................
65
Contacting customer support
.............................................................................................................
65
Appendix B
Cleaning your computer
.............................................................................................................
66
Cleaning the display
...........................................................................................................................
66
Cleaning the sides and cover
.............................................................................................................
66
Cleaning the TouchPad and keyboard
...............................................................................................
66
Appendix C
Traveling with the computer
......................................................................................................
67
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