HP G60-513NR Drives - Windows 7 - Page 18

The computer does not detect the optical drive, Start, Control Panel, System and Security, System - drivers

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The computer does not detect the optical drive If the computer does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility. 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. Look for an optical drive listing. 4. Right-click the optical device listing to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. 14 Chapter 5 Troubleshooting

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The computer does not detect the optical drive
If the computer does not detect an installed device, the device driver software may be missing or
corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive
is listed in the Device Manager utility.
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
. Then in the
System
area, click
Device
Manager
.
3.
In the Device Manager window, click the arrow next to
DVD/CD-ROM drives
to expand the list to
show all of the installed drives. Look for an optical drive listing.
4.
Right-click the optical device listing to perform the following tasks:
●
Update driver software
●
Disable
●
Uninstall
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●
Click
Properties
to see if the device is working properly:
◦
The Properties window provides details about the device to help you troubleshoot issues.
◦
Click the
Driver
tab to update, disable, or uninstall drivers for this device.
14
Chapter 5
Troubleshooting