HP G60-513NR Drives - Windows 7 - Page 21

A device driver must be reinstalled, Obtaining the latest HP device drivers, Start, Control Panel

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A device driver must be reinstalled To reinstall a device driver, follow these steps: 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD-ROMs, Modems, and so on). 4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete. 5. In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans your system for installed hardware and installs default drivers for anything requiring drivers. NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart. 6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed. 7. Try to use your device. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following section. Obtaining the latest HP device drivers To use the HP Web site to obtain HP device drivers: To use the HP Web site: 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. NOTE: You can find your computer model number on the bottom right-hand side of the display and on the service tag on bottom of the computer. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4. Click the Windows 7 operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver without downloading the file. - or - A device driver must be reinstalled 17

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A device driver must be reinstalled
To reinstall a device driver, follow these steps:
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
. Then in the
System
area, click
Device
Manager
.
3.
In the Device Manager window, click the arrow next to the type of driver you want to uninstall and
reinstall (for example, DVD/CD-ROMs, Modems, and so on).
4.
Right-click the device listing and click
Uninstall
. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5.
In the Device Manager window, click
Action
, and then click
Scan for hardware changes
.
Windows scans your system for installed hardware and installs default drivers for anything requiring
drivers.
NOTE:
If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7.
Try to use your device.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following section.
Obtaining the latest HP device drivers
To use the HP Web site to obtain HP device drivers:
To use the HP Web site:
1.
Open your Internet browser, go to
support
, and select your country or region.
2.
Click the option for software and driver downloads, type your computer model number in the product
box, and then press
enter
.
NOTE:
You can find your computer model number on the bottom right-hand side of the display
and on the service tag on bottom of the computer.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the
Search
box, press
enter
, and follow
the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Click the Windows 7 operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click
Install now
to install the updated driver without downloading the file.
– or –
A device driver must be reinstalled
17