HP Kayak XU700 hp kayak xu700 minitower, user's guide - Page 58

If Your PC Does Not Start Properly, If Your PC Has a Hardware Problem

Page 58 highlights

3 Troubleshooting Your HP PC Workstation If Your PC Does Not Start Properly If Your PC Does Not Start Properly The PC Doesn't Power On Check that... How The PC's power cord is correctly connected. Connect the power cord to a working grounded power outlet and the PC. The Power-On Self Test Results In an Error, The Power Button LED Flashes Red, or The PC Doesn't Start and Makes a Noise or Beeps Check that... The part of your configuration for which the Power-On Self Test has detected an error. How Refer to "Using HP MaxiLife to Diagnose Problems" on page 60. Refer to "Pre-Boot Diagnostics" on page 64. Refer to the Troubleshooting Guide available from HP's web site at: www.hp.com/go/Kayaksupport If Your PC Has a Hardware Problem The Monitor Doesn't Work... The PC's power indicator light works but the monitor remains blank. Check that... How There is an error message displayed on the LCD status panel. The monitor is switched ON (LED is on). The monitor's power cord is correctly connected. The monitor's brightness and contrast settings are correctly set. Refer to "Using HP MaxiLife to Diagnose Problems" on page 60. Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). Connect the power cord - ensure it is plugged into a working grounded power outlet and into the monitor. Check the settings using the monitor's OSD (on-screen display) or using controls on the front of the monitor. You see an image during boot but then the screen goes blank or unstable Check that... The monitor settings in your PC are compatible with your monitor. How • Windows NT: Enter VGA mode when prompted during start-up, then reset the resolution. • Windows 95/98: Restart the PC. When the HP screen is displayed, press F8 and then start the PC in safe mode. Double-click on the Display icon in your PC's Control Panel, then click on the Settings button. Use the sliding control to reset the resolution. 58

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3
Troubleshooting Your HP PC Workstation
If Your PC Does Not Start Properly
58
If Your PC Does Not Start Properly
If Your PC Has a Hardware Problem
The PC Doesn’t Power On
Check that...
How
The PC’s power cord is correctly connected.
Connect the power cord to a working grounded power outlet and the PC.
The Power-On Self Test Results In an Error,
The Power Button LED Flashes Red, or
The PC Doesn’t Start and Makes a Noise or Beeps
Check that...
How
The part of your configuration for which the Power-On Self
Test has detected an error.
Refer to “Using HP MaxiLife to Diagnose Problems” on page 60.
Refer to “Pre-Boot Diagnostics” on page 64.
Refer to the
Troubleshooting Guide
available from HP’s web site at:
www.hp.com/go/Kayaksupport
The Monitor Doesn’t Work...
The PC’s power indicator light works but the monitor remains blank.
Check that...
How
There is an error message displayed on the LCD status
panel.
Refer to “Using HP MaxiLife to Diagnose Problems” on page 60.
The monitor is switched ON (LED is on).
Refer to the monitor manual for an explanation of the LED signals (green,
orange, or blinking).
The monitor’s power cord is correctly connected.
Connect the power cord – ensure it is plugged into a working grounded power
outlet and into the monitor.
The monitor’s brightness and contrast settings are
correctly set.
Check the settings using the monitor’s OSD (on-screen display) or using
controls on the front of the monitor.
You see an image during boot but then the screen goes blank or unstable
Check that...
How
The monitor settings in your PC are compatible with
your monitor.
Windows NT: Enter VGA mode when prompted during start-up, then
reset the resolution.
Windows 95/98: Restart the PC. When the HP screen is displayed, press
F8
and then start the PC in safe mode. Double-click on the
Display
icon
in your PC’s
Control Panel
, then click on the
Settings
button. Use the
sliding control to reset the resolution.