HP Kayak XW A2-U2-W2 HP Kayak XW (Series U2-W2), User's Guide
HP Kayak XW A2-U2-W2 Manual
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- HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 1
HP Kayak XW PC Workstation User's Guide - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 3
User's Guide - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 4
Welcome to Your HP Kayak XW PC Workstation Congratulations on the purchase of your new Hewlett-Packard Kayak XW PC Workstation. -of-the-art 3d graphics adaptor that supports OpenGL acceleration. • An integrated Ultra ATA-33 controller on the PCI bus supporting the fastest IDE devices. • An integrated - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 5
serial ports on the rear panel. • System BIOS and Video BIOS stored in Flash ROMs (for easy upgrading). • BIOS support for ISA "Plug and Play" accessory board configuration. NOTE The PentiumTM II processor installed in your HP Kayak XW PC Workstation provides the best performance when used with - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 6
Is For This manual is for anyone who wants to: • Set up the PC Workstation for the first time. • Configure the PC Workstation. • Add accessories to the PC Workstation. • Troubleshoot problems on the PC Workstation. • Find out where to get more information and support. WARNING Important Safety - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 7
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. The battery is a lithium battery which does - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 8
vi English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 9
Time 10 Initializing Your Software 10 Creating Back-up Diskettes 11 Starting Your PC Workstation 11 Stopping Your PC Workstation 12 Using Your HP Enhanced Keyboard 13 Setting Passwords 16 Setting an Administrator Password 16 Setting a User Password 17 Using Power Management 18 Additional - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 10
How to Install Accessories Inside Your PC Workstation Supported HP Accessories 22 Removing and Replacing the Cover Boards 46 Installing the Board 46 Installing a Processor 49 3 Troubleshooting Your PC Workstation Solving Problems 54 HP Summary Screen 54 HP Diagnostics 54 viii English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 11
Turn Off Your PC Workstation 59 If Your PC Workstation Has a Hardware Problem 60 Display Does Not Work Properly 60 If Your Keyboard Does Not Work Network Problem 70 If Your PC Workstation Has an Audio Problem 70 Installing an External Battery 71 HP Hardware Diagnostics Utility 72 English ix - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 12
. . . 78 IRQs, DMAs, and I/O Addresses Used by Your PC Workstation 79 Audio Features 81 Video Features 83 SCSI Features 84 Disk Striping Features (FastRAID 85 Network Features 86 The HP FastRAID Option 87 The PC Workstation's Rear Connectors 89 System Connectors and Switches 90 System Board - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 13
Your HP-Authorized Reseller 109 HP SupportPack 109 HP Support Assistant CD-ROM 110 Hewlett-Packard Information Services 111 HP Forum on CompuServe 111 HP Forum on America Online 112 HP BBS Library 112 HP FAXback on Demand-HP FIRST 112 HP Audio Tips (USA only)-HP Automated Support Directory - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 14
Glossary 121 Index 127 Regulatory Information and Warranty 131 xii English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 15
1 Setting Up and Using Your PC Workstation - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 16
all of the components: • Computer and power cords • Display and its video cable • HP enhanced keyboard, mouse, and Labtec® headphones • Manuals and driver kit. Device drivers, HP utilities, and an online Network Administrator Guide are preloaded on your system and provided in a driver kit. 2 Place - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 17
attachment screws. Serial B Port Serial A Port Mouse Connector Parallel Connector Keyboard Connector HP Visualize FX4 OpenGL Graphics Adaptor OR AccelEclipse OpenGL Graphics Adaptor 2 USB Connectors ( the PC Workstation. USB accessories are not supported by all operating systems. English 3 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 18
PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which HP Setup program (see page 95). Refer also to the online Network Administrator Guide (provided with the driver kit) for further instructions - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 19
, speakers, and audio system) are not supplied with your PC Workstation. Volume can be controlled through the Audio Front Panel, the HP enhanced keyboard, or the software volume control. WARNING To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 20
for instructions on selecting a SCSI address. NOTE You don't need to set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Make sure the SCSI accessory is terminated correctly-either internally or by a terminating resistor (refer to the manual - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 21
external 8-bit SCSI connector with a shielded SCSI cable. 4 Refer to the manual provided with the SCSI accessory to learn how to install any software that meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. See page 33 for information - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 22
1 Setting Up and Using Your PC Workstation Connecting the Power Cords Connecting the Power Cords 1 Remove any warning labels that may be covering the computer's power connector on the rear of the computer. 2 Connect the power cords to the display and the computer. (The connectors are shaped to go in - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 23
1 Setting Up and Using Your PC Workstation Your PC Workstation's Hardware Control Panel Your PC Workstation's Hardware Control Panel The hardware control panel is located on the front of your PC Workstation. Network Activity Light Hard Disk Activity Light Power On/Off Button and LED PC Lock - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 24
unexpected results. To initialize your software: 1 Turn on the display first, and then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation's logo is displayed. The PC Workstation performs a Power-On-SelfTest (POST). Press if you want to view the POST details in the - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 25
, you can complete the Warranty Registration card that came with this manual. 4 When the initialization routine has finished, click OK and the soon as possible. HP recommends that you use new diskettes for this purpose. To create these back-up diskettes, follow the instructions that appear on screen - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 26
out the Power-On-SelfTest (POST) while the PC Workstation's logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to "If a POST Error Message is - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 27
start applications, open files, or open URLs on the WWW. • Launch the Internet browser supplied with your system. • Lock or suspend your PC Workstation. • Access HP TopTOOLS and customer information. • Mute or adjust the volume of the audio system. Internet key - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 28
Keyboard Menu Key Shortcut Keys Internet Key Lock/Suspend Key Pressing the Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 29
Before using HP TopTOOLS for the first time, HP Customer Information This soft key accesses HP HP enhanced keyboard • Information on how to configure the WWW browser • Detailed HP support information • Links to the HP on the keyboard or through the HP Volume Control software. The volume control - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 30
two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program ( refer to "The HP Summary Screen and Setup Program" on page 95). Setting an Administrator Password Set the Administrator password to protect the PC Workstation's configuration in - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 31
• Start the PC Workstation when the keyboard (and mouse) are locked-you must type the password and press to unlock the keyboard ( refer to "The HP Summary Screen and Setup Program" on page 95). If you have set both an Administrator password and a User password, and you enter the Setup program - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 32
on ergonomic issues • Inside your PC Workstation-describes the basic parts of your PC Workstation and how to optimize performance • HP support-similar to chapter 5 in this User's Guide • Glossary Users of Windows 95 and Windows NT 4.0 can access this information by opening the Start menu in the task - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 33
an old computer back for recycling when it reaches the end of its useful life. In several countries, HP has a product take-back program. Collected equipment is sent to one of HP's recycling facilities in Europe or the USA. As many parts as possible are reused, the remainder are recycled. Special - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 34
1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation 20 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 35
2 How to Install Accessories Inside Your PC Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation. - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 36
2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards slot - One 16-bit ISA slot Contact your dealer for an up-to-date list of supported devices. 22 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 37
WARNING 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover For your safety, never remove the PC Workstation's cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 38
2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer. 24 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 39
front sides of the cover are lifted up, and that the lock is unlocked. 3 Slide the cover onto the computer, making sure that the two guides at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position. Press - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 40
2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lower the latches on the front sides of the cover. Intrusion Monitor 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables. Your PC Workstation is equipped with an intrusion - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 41
page 23). 3 Remove the fan connection to the system board. Fan connection to system board HP UltraFlow Airflow Guide Retaining button 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Unscrew the four self-retaining screws - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 42
Accessories 1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board. 28 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 43
any LAN or telecommunications cable. 2 Remove the computer's cover (see page 23). 3 Remove the fan connection to the system board. Fan connection to system board HP UltraFlow Airflow Guide Retaining button English 29 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 44
Memory 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 from the (one or two) hard disk drives. 6 Remove the transparent airflow guide covering the processor sockets (if needed). 7 Remove the floppy disk drive data cable - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 45
any other accessories if necessary, then replace all units and reconnect all cables and power cords. Replace the cover (see page 23). 13 Check the HP Summary Screen to verify the new configuration (refer to "The HP Summary Screen and Setup Program" on page 95). English 31 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 46
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 47
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below: - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 48
connectors. • A flexible disk drive cable with a single connector. This supports a flexible disk drive (the connector is attached to the flexible disk drive supplied). • An Enhanced IDE drive cable that supports two IDE devices. If you install a CD-ROM drive, CD-RW drive - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 49
® RAIDport adapter should be used with two hard disks. Disk striping is supported only in Windows NT 4.0. The Adaptec CI/O Array Manager software can be used For more information, refer to "The HP FastRAID Option" on page 87. Refer to the drive's installation guide to see if you must set jumpers or - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 50
select a SCSI address for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). SCAM is disabled if the RAIDport adapter is installed. You should assign retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 36 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 51
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 5 Slide the power supply out to improve access to the internal shelf (see page 27). 6 Slide the drive into position in the first internal shelf and align the screw holes in the drive with the four self-retaining - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 52
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 8 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices). 9 Connect the power cable and the data - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 53
23). 3 Remove the fan connection to the system board (see the illustration on page 27). 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Slide out the power supply to provide better access to the disk drive cables (see - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 54
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 8 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 9 Locate the appropriate data cable for the disk drive. IDE drives should be connected to a free IDE connector - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 55
(see page 28). 12 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the illustration on page 27). 13 Install any other accessories before replacing the cover and completing the installation. 14 Follow the instructions - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 56
, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions. Refer to the drive's installation guide to see if you must set jumpers or if there is a special installation procedure to follow. If - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 57
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray and put it in a safe place. Remove the drive tray if installing a 5.25-inch drive Secure the drive in position Mounting Rails Slide the - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 58
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Locate the appropriate data cable for the device. Flexible Disk Drive Cable SCSI drives can be connected to any free connector on the 16-bit SCSI cable. IDE drives should be connected to a free IDE channel - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 59
2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 60
• Slot PCI 1 for a full-length 32-bit PCI board • Slot AGP for the video adapter board Installing the Board 1 Disconnect the computer's power cord and any LAN connection or telecommunications may have preferred locations and special installation instructions detailed in their manuals. 46 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 61
the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 6 Align the board's connector with the slot's socket. Firmly press - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 62
2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them. Secure the board in position 8 Install any other accessories before replacing the cover ( - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 63
a Processor Installing a Processor Some operating systems support a second processor for enhanced performance. Contact your connection to system board HP UltraFlow Airflow Guide Retaining button 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 64
existing processor). VRM module Processor 9 Insert the VRM for the processor in the VRM socket. 10 Replace the transparent section of the HP UltraFlow airflow guide covering the processor sockets. 11 Slide the power supply back into the computer and tighten the four self-retaining screws. 12 Turn - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 65
two processors are installed, both must operate at the same bus speed and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported. NOTE Switch 1 UP1 Switch 2 DOWN Switch 3 DOWN Switch 4 UP Switch 5 UP Bus Speed 66 MHz UP DOWN - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 66
2 How to Install Accessories Inside Your PC Workstation Installing a Processor 52 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 67
3 Troubleshooting Your PC Workstation This chapter deals with problems you may encounter when using your PC Workstation. - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 68
Troubleshooting Your PC Workstation Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC Workstation. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 69
3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly If Your PC Workstation Does Not Start Properly Use this section if your PC - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 70
Troubleshooting 29. Refer to "Installing Accessory Boards" page 46. Refer to the manuals that came with each board. Refer to "System Board Switches" page properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation. If the PC Workstation now works, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 71
3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly to ignore the message and continue. • Press to run Setup and correct a system configuration error. HP recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully. - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 72
3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly e Turn off the PC Workstation, disconnect the power cable, and remove the cover. f Set - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 73
CAUTION 3 Troubleshooting Your PC Workstation If You Cannot Turn Off Your PC mode, in which case a "poweroff" would risk a loss of information/data (refer to the Power Menu in the HP Setup program). If you press the On/Off button for four seconds, the system will be automatically turned off. Note - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 74
Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems Windows starts, check that you have enough memory for the video mode you have selected. Boot the operating system in - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 75
Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions the Power Menu in the HP Setup program. If Your - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 76
Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Workstation and printer. • Check that the printer is online. • Examine the paper feed mechanism for a paper jam you receive an error message, refer to the printer's manual for help. If the Flexible Disk Drive Does Not - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 77
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem • Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hardware Protection). • - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 78
WARNING 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem Be sure , do not open the CD-ROM drive enclosure. The drive should be serviced by qualified service personnel only. Refer to the label on the drive for power requirements and - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 79
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) on the CD-ROM or CD-RW drive front panel is not set - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 80
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the manual - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 81
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: • Check that the accessory board has been firmly installed in the slot. • Check - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 82
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password and the Administrator password is set and known: 1 Switch off the PC Workstation. 2 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 83
3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If You Can't Start the Setup Program This may happen if the copy of the PC Workstation's configuration stored in memory is corrupted. You will - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 84
the instructions on the screen. . Follow Then check the configuration of the integrated Ethernet interface using the Setup program. Refer also to the online Network Administrator's Guide supplied with your PC Workstation. If Your PC Workstation Has an Audio Problem If you encounter problems with - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 85
3 Troubleshooting Your Workstation. You can order this from your HP-authorized reseller. The battery is not covered by the HP Warranty. Install the external battery as the external battery to the upper disk drive support using the self-adhesive strip supplied. After installing an external battery, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 86
latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support. The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 87
Troubleshooting Your PC Workstation HP follow the instructions on-screen Support Ticket To produce a complete record of your system's configuration and test results, you will need to create a Support Ticket . This can then be sent, via email or fax, to your local or HP-dedicated Support - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 88
3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Utility 74 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 89
4 Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program. - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 90
Cache Memory (integrated in processor package) Main memory (size/speed) Video LAN Audio Disk drive controller Rear connectors Description: Pentium II (single Buffer 1 MB EDO DRAM for VGA 16 MB CDRAM Texture Memory or HP Visualize FX4 OpenGL Accelerator installed on both the AGP and the PCI - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 91
drive shelves System board connectors Accessory slots Keyboard/Mouse HP UltraFlow cooling system Headset Description: • Mode: Centronics one port uses 2xxh, the other port must use 3xxh). Seven mass storage shelves supporting: • Two front-access, third-height, 3.5-inch drives • Three front-access, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 92
and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on the World Wide Web (refer to "HP World Wide Web Site", on page 113 for access details) in the support documentation section for your PC Workstation. 78 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 93
4 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 94
4 Technical Information System Specifications I/O Addresses used by PC Workstation 0000 - 000F 0020 - 0021 002E - 002F 0040 - 0043 0060, 0064 0061 0070 0070 - 0071 0080 0081 - 0083, 008F 0092 0096 - 0097 00A0 - 00A1 00C0 - 00DF 00F0 - 00FF 0130 - 013F 0170 - 0177 01F0 - 01F7 0200 0220 - 0232 0278 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 95
-time audio compression/decompression system with the following standards: Creative ADPCM (16:4), CCITT A-law (16:8), and CCITT µ-law. The standards are supported in mono or stereo, and Big-endian or Little-endian format • Automatic dynamic filtering for digital audio recording and playback • MPU401 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 96
4 Technical Information System Specifications Feature: Mixer LINE IN LINE OUT MIDI/Joystick Interface Audio Front Panel Microphone In jack Headphone Out jack Description: • AC'97 and MPC-3 audio mixer • Input mixing sources: MIDI, microphone, LINE IN, CD Audio, AUX Audio, and digitized sounds • - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 97
details of the refresh rates supported by your display. 2. At 8bpp. The video drivers and adapter card supplied for your operating system will determine the available video resolutions and the number of displayable colors. For further information, refer to HP's online Customer Information. To learn - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 98
Controllers Dedicated Controller Ultra Wide 16-bit SCSI Ultra Narrow 8-bit SCSI HP FastRAID Description: • Ultra Wide 16-bit SCSI • Ultra Narrow Adaptec AIC7880 chip • 40 MB per second band width • Supports multiple internal SCSI devices • SCAM support • Based on Adaptec AIC7860 chip • 20 MB per - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 99
Advanced HP FastRAID features Device support Array support Operating system Remote management SCAM Description: 32-bit PCI local bus and HP • Drives can also be supported in non-array environments Windows NT 4.0 Windows NT 4.0 Not supported; SCSI addresses must be set manually on Ultra wide 16-bit - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 100
Features Feature: Description: LAN Controller AMD AM79C971/Presidio 3 Physical Layer Level One LXT970 RJ45 Connector 10BT/100TX autonegotiation Option Flash Support up to 256 KBs Remote Boot Protocols integrated in System BIOS ExStart Connector • Connection to CPU board • LAN Remote - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 101
server-based RAID technologies, HP FastRAID brings top performance to your computer. If you purchased your computer with the HP FastRAID option, an capacity of the drives. Note that configurations RAID5 and RAID10 are not supported. Before you reconfigure your drives, back up any existing data that - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 102
CD-ROM. For instructions on how to use the ArrayConfig utility, refer to Installing the HP FastRAID Accessory Kit. This guide is viewable on-screen support documentation on the World Wide Web, from http://www.hp.com./go/pcsupport. (If you purchased the HP FastRAID option as an accessory, the guide - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 103
Connector Keyboard (right) and Mouse (left) Connectors MIDI/Joystick Connector 3.5 mm Audio jacks USB Connectors (two) 8-bit SCSI Connector 15-pin VGA Display Connector (on video adapter board) English 89 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 104
4 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan (airflow guide) External Power Battery System Board switches 16-bit SCSI Fan VRM 1 VRM 2 Processor 1 Processor 2 AGP Slot PCI Slots ISA Slots Fan RAIDport Status Panel FDD - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 105
4 Technical Information System Connectors and Switches Internal Audio Connectors The PC Workstation's system board has several connectors that allow you to internally connect to other devices. This includes: • A CD audio connector • An auxiliary (AUX) connector • An Audio Front Panel connector • A - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 106
Front Panel input right IN Front Panel return right OUT Volume low limit Volume high limit Volume adjust left Volume adjust right Refer to the online guide Using Sound on Your PC for more information about the Audio Front Panel. 92 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 107
Board Switches Switches 1 through 5 are used for processor settings (see page 51) and should not be changed. Replacing the processor with a different processor is not supported by HP. Switches 6 to 10 are used as shown in the following table: English 93 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 108
4 Technical Information System Connectors and Switches Switch1 Use Switch to: 6 - CONFG Retain or clear the configuration stored in EEPROM: • UP to retain configuration - DEFAULT • DOWN to clear configuration. 7 - PSWRD Enable or clear (and disable) User and System Administrator Passwords - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 109
your PC Workstation and solve configuration problems with your PC Workstation. Viewing the HP Summary Screen Check your PC Workstation's PC Workstation. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC Workstation. 2 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 110
NOTE 4 Technical Information The HP Summary Screen and Setup Program Main Advanced PhoenixBIOS Setup Utility Security Boot Power Plug & Play O/S: [NO] Reset Configuration Data: [NO] System Time: System Date: [13: - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 111
in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation full information on setting up your network, refer to the online Network Administrator's Guide which comes with your PC Workstation. Controlling the Network Security - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 112
4 Technical Information Configuring Your Network Connection 2 Press to highlight the line Boot Devices Security and press to select the submenu. 3 Highlight the line Start from Network and press or to change the option to Enabled. 4 You can disable the other boot options to prevent the PC - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 113
(16-bit) or 00:09h to configure Ultra SCSI (8-bit), and then press . This screen does not appear unless both SCSI channels are enabled through HP Setup (and does not appear if the FastRAID option is installed). Next, the Options menu is displayed. SCSISelect(TM) Utility v1.xxx Would you like - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 114
SCSI parity. You should disable SCSI Parity Checking if any of the attached SCSI devices do not support SCSI parity. Additional Options: • Boot Device Options Press to display the Boot Device Configuration menu, described on the next page. • SCSI Device Configuration Press to - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 115
• Array 1000 BIOS (only if HP FastRAID is installed) This option is enabled by default, and instructs the system to use the special BIOS previous menu Boot SCSI ID 0 Option Listed Below Has NO EFFECT if MULTI LUN Support is Disabled Boot LUN Number 0 Use the and keys to move between options. Press - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 116
Unit Command.... no no no no no no no no BIOS Multiple LUN Support.. no no no no no no no no Include in BIOS Scan....... yes a maximum transfer rate of 20.0 MB per second. Certain older SCSI-1 devices do not support Ultra wide SCSI (up to 40 MB per second) or Ultra narrow SCSI data transfer rates - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 117
More advanced SCSI devices can have several logical units (LUN). This option determines whether booting a SCSI device that has multiple LUNs is supported. Set this option to Yes if your boot device has multiple LUNs. It is set to no by default. • Include in BIOS Scan This setting, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 118
BIOS is enabled. The SCSI adapter BIOS must be enabled if the computer boots from a SCSI hard disk drive. This option is enabled by default. • Support Removable Disks Under BIOS as Fixed Disks When Boot Only is selected, only the removable media drive designated as the boot device is treated as - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 119
4 Technical Information Configuring a SCSI Accessory Using SCSISelect SCSI Disk Utilities When the SCSI Disk Utilities are selected from the initial Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus. The list shows the SCSI ID and name of each - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 120
4 Technical Information Configuring a SCSI Accessory Using SCSISelect 106 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 121
5 Hewlett Packard Support and Information Services - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 122
which are listed below: • HP-Authorized Reseller • HP SupportPack • HP Support Assistant CD-ROM • HP Information Services Service HP Forum on CompuServe HP Forum on America Online (US only) HP BBS Library HP World Wide Web Site HP FIRST Faxback Audio Tips (US only) HP Drivers/BIOS diskettes Means - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 123
tailored to your specific needs regarding product development or custom installations. Similar support services are offered by third parties or the HP Customer Support organization in your country. HP SupportPack HP's three-year SupportPack is available from your local reseller. It must be purchased - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 124
quarterly and contains: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system. Request - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 125
5 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett-Packard Electronic Information Services are available 24 hours a day, 7 days a week, ensuring that the most up-to-date information is always available. HP Forum on - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 126
Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 127
access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 128
5 Hewlett Packard Support and Information Services Ordering Drivers and BIOS on Diskette Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 129
years after purchase. This warranty coverage will apply from the nearest HP or HP-authorized service outlet. HP telephone support for your PC Workstation is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 130
5 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. The - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 131
at a per-minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee. The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 132
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • Resolve complex network problems - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 133
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 134
5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 135
memory used for the temporary storage of data and processor instructions. adapter An accessory board that connects to the system board of data as an 8-bit sampling rate. AVI files Audio-Video Interleaved file format used with Microsoft's Video for Windows. CD-ROM Compact Disc Read Only Memory. A - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 136
Digital Versatile Disk player. A standardized device to play digital audio and video sequences. ECC Error Correcting Code can detect and correct data errors in that uses a combination of modulated sine waves to produce different waves forms. General MIDI format A standard set of 128 sounds. Allows 16 - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 137
MIDI interface hardware standard developed by the Roland Co. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system. mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 138
contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support the system board. shadow RAM A method of relocating the system and/or video BIOS from slower ROM chips to faster RAM to improve system performance. SIMM - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 139
of data as an 8-bit sampling rate. Tracks The virtual tracks used by MIDI sequencers. video controller A chip or expansion card which converts signals in the computer into displayable signals. video RAM Memory that enables or speeds up drawing to the screen or increases resolution or color - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 140
126 English - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 141
installing, 21 supported, 22 accessory Online, the HP Forum, 112 ARO-1130 adapter, 87 ArrayConfig utility, 87 audio connector, 5 features, 81 front panel connector (internal), 92 internal connectors, 91 LINE IN, 5 LINE OUT, 5 specifications, 81 troubleshooting, 70 audio interface, troubleshooting - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 142
services, 111 marketing headquarters, 120 support and information services, 107 World Wide Web access, 113 HP customer information key, 15 HP Forum on America Online, 112 on CompuServe, 111 HP Setup program, 95 HP Summary screen, 95 HP TopTOOLS, 15 HP 14 connecting, 3 troubleshooting, 61 L LAN - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 143
light, 9 connecting to, 4 features, 86 RJ-45 connector, 4 telephone support, 118 network configuration, setup, 97 NT Lock, 9 O OLE defined, 123 starting, 11 starting and stopping, 10 starting first time, 10 stopping, 12 troubleshooting, 53 unpacking, 2 PCI slots, on system board, 90 PCM defined, - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 144
Workstation, 12 striping, using FastRAID, 87 summary screen, 95 support by telephone, 116, 117 information services, 107 Network Phone-in Support, 118 summary of services, 119 Support Assistant ordering information, 110 supported HP accessories, 22 switches on system board, 93 synthesizer defined - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 145
Regulatory Information and Warranty - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 146
Information DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 4501 4 Manufacturer's Name: HEWLETT-PACKARD Manufacturer's Address: 5 Avenue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: HP Kayak XW PC Workstation Model Number: Conforms to the - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 147
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is Hewlett-Packard's FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 148
Notice for the United Kingdom The HP Kayak XW PC Workstation is approved under approval number NS/G/1234 or TV receiver. Read the instructions for correct operation. Notice for Korea Recycling Your PC HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 149
have been subject to incidental use. HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL, Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 150
and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor. Service contracts which provide after-hour or - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 151
Agreement and Software Product Limited Warranty Your HP Kayak PC Workstation contains preinstalled software programs. ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 152
the above limitation or exclusion may not apply to you. Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 153
Your HP PC Workstation's Physical Characteristics Characteristics: Weight (excl. keyboard and display) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Acoustic noise emission: Sound Power - HP Kayak XW A2-U2-W2 | HP Kayak XW (Series U2-W2), User's Guide - Page 154
Inside Your PC Workstation Find out about the different support options available, and how to troubleshoot your computer Troubleshooting and Support HP Help Start Help Contents HP User's Guide HP Support and Information Services 50% Paper not bleached with chlorine Part Number D5518
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