HP Kayak XW U3-W3 HP Kayak XW (Series U3-W3), Troubleshooting Your PC Workstat - Page 15

HP Kayak XW U3 & W3 PC Workstation Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem • Make sure that the printer is configured correctly for the PC Workstation and for the application. a Ensure the PC Workstation's port has been correctly configured using Setup. b Make sure the printer is correctly set up in your operating system's configuration. c Ensure the application program's "print" menu has been correctly set up. (Refer to the manual supplied with the application software.) • Check that the PC Workstation's port is working properly by running another peripheral connected to the port. • If you receive an error message, refer to the printer's manual for help. If the Flexible Disk Drive Does Not Work • Check that you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that is the correct density. • Check that the flexible disk drive is correctly configured in the Setup program (Advanced > Flexible Disk Drive). • Check that the flexible disk drive is not disabled in the Setup program (Advanced > Flexible Disk Drive). • Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hardware Protection). • Clean the flexible disk drive using a diskette cleaning kit. • Check that the disk power and data cables are correctly connected. English 15