HP LH4r HP Netserver LXr Pro8 SCSI Extender - Page 25

4 Service and Support Please refer to the "Troubleshooting" chapter for the steps to follow before calling for service. Prior to calling for support, record this information: • product model name and number • product serial number • applicable error messages from system or diagnostics • applicable hardware driver revision levels • add-on boards or hardware installed • third-party hardware or software • operating system type and revision level NOTE Please note that sales and support for this Hewlett-Packard product may not be currently available in all countries listed below. U.S. and Canada For hardware repair or telephone support in the U.S. and Canada, contact either: • Participating Service Authorized HP Personal Computer Reseller or • HP Customer Support Center (Colorado) (970) 635-1000 from 6 AM to 8 PM Mountain Time on Monday through Friday and from 9 AM to 3 PM Mountain Time on Saturday 21