HP LTE Elite Notebook PC 4/50 Operating System Support for Compaq Portable Pla - Page 3

WHITE PAPER (cont.) NOTE: In this White Paper, all references to Microsoft Windows NT 4.0 should be taken to mean Windows NT Workstation 4.0. NOTE: On some platforms, Compaq provides the System Enhancements diskette. This deliverable is available as a SoftPaq on the Compaq Web site or on the Compaq Support Software CD. This deliverable features an automated install and includes all operating system fixes from Microsoft, registry modification and INF changes included on the hard drive image pre-installed by Compaq. For customers who create their own hard drive image, it is important that this deliverable be installed. ... HIGHLIGHTS This edition includes operating support information for the Armada 6500 and Armada 3500. DEFINING SUPPORT Compaq supports all operating systems that are currently preinstalled by Compaq on its portable computers. Today, the preinstalled operating systems are Windows 98, Windows 95 OSR2.1/2.5 and Windows NT 4.0 with Service Pack 3. These operating systems support all hardware features. For legacy operating systems such as Windows 3.1x, Windows 95 Retail and OSR1, Windows NT 3.51 or IBM OS/2 Warp 3.0 & 4.0, Compaq provides support; however, in some cases, limitations in the operating system prevent enabling of new hardware functionality included on newer hardware platforms. SUPPORT SOFTWARE Compaq software support is available to customers in a number of different ways including various support CD-ROM (CD) disks, individual SoftPaq diskettes and the Compaq Web site. Compaq QuickRestore CD The Compaq QuickRestore CD is provided with Armada 7800, 7400, 6500, 4200, 3500, 1700, and 1500 notebooks. The CD provides an easy to use and complete restore solution. The pre-installed operating system (i.e. Windows 95, Windows 98 or Windows NT 4.0) and all Compaq software enhancements are provided on the CD. The solution allows customers to perform a complete restore by reformatting the hard drive, and restoring the image to its original pre-install state. Compaq Software CD The Compaq Software CD is made available for each portable product at the time of announcement beginning with products introduced in 1997. The Software CD contains all drivers and Compaq software for all supported operating systems including those that may have been preinstalled. The Software CD does not include the operating system itself. Customers can purchase the Software CD by contacting Compaq Customer Service & Support. Beginning with new products announced 2Q98, the Compaq Software CD will no longer be made available. The Compaq QuickRestore CD includes all software included on the factory installed hard drive image as well as the operating system itself. Together these two aspects provide a more comprehensive recovery solution than was previously provided by the Compaq Software CD. The Armada 6500 ships with the Compaq Software CD. This CD provides additional software not included as part of the factory pre-install. Applications included on the CD are described in the White Paper titled Armada 6500 Software Overview, First Edition, September 1998. Compaq Support Software CD The Compaq Support Software CD set is yet another way for customers to get access to the latest drivers and software for their computer. This set of three CDs is updated monthly with new files also made available on the Compaq Web site. This CD contains support files for not only Compaq portables, but desktop and workstation computers as well. It is the ideal tool for the corporate MIS professional responsible for maintaining a number of different types of Compaq personal computers. The Software Support CD set can be purchased via an annual subscription or as a onetime purchase. 3