HP LaserJet 3392 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 373
Configuration, Using, embedded, server, HP ToolboxFX
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ping 192.168.45.39 Ensure that the ping displays round-trip times. If you are able to ping the all-in-one, verify that the IP address configuration for the all-in-one is correct on the computer. If it is correct, delete and then add the all-in-one again. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the all-in-one, and the computer are all configured for the same network. 5. Have any software programs been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. 8. Is your protocol enabled? Check the status of your protocol on the Network configuration page. See Configuration page. You can also use the embedded Web server or HP ToolboxFX to check the status of other protocols. See Using the embedded Web server or HP ToolboxFX. 9. Does the all-in-one appear in HP Web Jetadmin or other management program? ● Verify network settings on the Network configuration page. ● Confirm the network settings for the all-in-one using the all-in-one control panel. ENWW Network problems 355
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