HP LaserJet 4100 Service Manual - Page 188
PCL 6 driver, PS driver, Forms, Allow Scaling from Larger Paper, General, PostScript Custom Size
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options on this feature allow the driver to add the larger paper sizes from other installed drivers to its list of available sizes. They then appear in the driver and the NT driver Forms tab. For more information on using the Allow Scaling from Larger Paper option, refer to the driver help function. • ISSUE (External): The test page does not print after a Drag N Drop installation. DESCRIPTION: When using Windows 98 or Windows ME and installing the printing system software on a network using the Drag N Drop feature from server to client, the test page does not print at the end of the installation process. This occurs only with the second driver installed when you install two or more drivers together. It does not occur if you restart your computer between driver installations. The drivers will install successfully if you do not print a test page. WORKAROUND: Print a test page from the General tab. This issue does not affect other print jobs. PCL 6 driver • ISSUE (External): Duplex print jobs with back cover result in two blank sheets at end of document, not one. WORKAROUND: None. Recycle the extra sheet. • ISSUE (External): A general protection fault occurs on a Windows NT 4.0 client workstation when the user attempts to use Point and Print to install the HP LaserJet printer PCL 5e driver version 4.3.2.89, shared on a Windows 2000 or Windows XP host. DESCRIPTION: This problem occurs when a Windows 2000 host is updated from the kernel mode PCL 5e driver (version 4.3.2.76) to the user mode PCL 5e driver (version 4.3.2.89) and a user on a Windows NT 4.0 share attempts to download the updated driver from the Windows 2000 host. Because the new driver (version 4.3.2.89) is a user-mode driver, the Windows NT 4.0 client does not support it. This causes the general protection fault on the Windows NT 4.0 client. WORKAROUND: Uninstall all HP LaserJet kernel mode PCL 5e drivers from the Windows 2000 host. Install the updated using a user mode Windows 2000 PCL 5e driver on the Windows 2000 host. Install the Windows NT 4.0 drivers on the Windows 2000 host for Point and Print. Use Point and Print to download the kernel mode Windows NT 4.0 driver to the Windows NT 4.0 client. PS driver • ISSUE (External): The custom page sizes on the multipurpose trays do not work when PostScript Custom Size is selected. HP Restricted 12 HP LaserJet 4100 Known Issues