Dropouts
.........................................................................................................................
139
Lines
...............................................................................................................................
139
Gray background
............................................................................................................
140
Toner smear
...................................................................................................................
140
Loose toner
.....................................................................................................................
141
Repeat defects
................................................................................................................
141
Repeat image
.................................................................................................................
142
Misformed characters
.....................................................................................................
142
Page skew
.......................................................................................................................
142
Curl or wave
....................................................................................................................
143
Wrinkles or creases
........................................................................................................
143
Vertical white lines
..........................................................................................................
144
Tire tracks
.......................................................................................................................
144
White spots on black
.......................................................................................................
145
Scattered lines
................................................................................................................
145
Blurred print
....................................................................................................................
146
Random image repetition
................................................................................................
146
Solve network print problems
...........................................................................................................
148
Solve common Windows problems
.................................................................................................
149
Solve common Macintosh problems
................................................................................................
150
Solve Linux problems
.......................................................................................................................
152
Solve common PostScript problems
................................................................................................
153
General problems
............................................................................................................
153
Appendix A
Supplies and accessories
Order parts, accessories, and supplies
............................................................................................
156
Order directly from HP
.....................................................................................................
156
Order through service or support providers
.....................................................................
156
Order directly through the embedded Web server (for devices that are connected to a
network)
...........................................................................................................................
156
Order through the embedded Web server
......................................................
156
Order directly through the HP Easy Printer Care software (for devices that are directly
connected to a computer)
................................................................................................
156
Part numbers
....................................................................................................................................
157
Paper-handling accessories
............................................................................................
157
Print cartridge
..................................................................................................................
157
Memory
............................................................................................................................
157
Cables and interfaces
......................................................................................................
157
Print media
.......................................................................................................................
158
Appendix B
Service and support
Hewlett-Packard limited warranty statement
....................................................................................
161
Print cartridge limited warranty statement
........................................................................................
162
HP Customer Care
...........................................................................................................................
163
Online Services
................................................................................................................
163
Telephone support
...........................................................................................................
163
Software utilities, drivers, and electronic information
.......................................................
163
HP direct ordering for accessories or supplies
................................................................
163
HP service information
.....................................................................................................
163
HP service agreements
...................................................................................................
163
ENWW
vii