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HP LaserJet Pro 3001-3008dn User Guide - Page 40

Print printer reports, To print a report from the EWS

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Instructions are available for performing various tasks, such as the following: ● Troubleshooting your printer ● Printing from various applications, and from various devices ● Obtaining support You will find documents, videos, and many other resources to help you get the most from your printer. Print printer reports This topic describes how to print reports through the EWS and the printer control panel. To print a report from the EWS 1. Open the EWS. See Configure the printer using the Embedded Web Server (EWS). 2. Click the Tools tab. 3. From the left menu, click Reports. 4. Click Printer Reports to print the desired report. Printer reports Table 7-1 Printer reports Printer report Description How to print Information The information page provides a summary of the printer Report information and its current status. Press the Information button . Printer Status The status page provides the current printer information, Report supplies status, and some recent events. It can also help Press and hold the Information button for 3 troubleshoot printer problems. seconds. Network Configuration Report and Wireless Network Test Report (wireless models) Configuration report shows the IP settings, Ports/Services status, a list of Wi-Fi networks in range of the printer. It also includes details for Wi-Fi Direct including SSID name, IP address, Wi-Fi Direct Printing on/off status, Wi-Fi Direct Printing security on/off status, and security pass code. Wireless Network Test Report contains diagnostic information, typically used as a troubleshooting aid for the users. The report consists of connection problems exist between the printer radio/STA and the home network's Wi-Fi router. Press the Wi-Fi button and the Resume/Cancel button at the same time. 32 Chapter 7 Solve problems

Section	Page
Get started	9
Printer views	9
Printer front view	9
Printer rear view	10
Control panel	10
Interpret control-panel lights	11
Attention light	11
Wi-Fi light (wireless models)	12
Use the HP Smart app to print, scan, and manage	14
To install HP Smart and open the app	14
Get more information about HP Smart	15
Connect your printer	16
Connect your printer to a Wi-Fi network using HP software	16
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)	16
Connect your printer to an Ethernet network	17
Connect your printer using a USB cable	17
Change wireless settings	17
To turn on or off the wireless capabilities of the printer	18
To restore network settings to default settings	18
Change the connection type	18
Change USB to a wireless connection (Windows 7/Windows 10 and above/macOS)	18
Change wireless to a USB connection (Windows/macOS)	18
Load media	19
Before you begin	19
Load paper	19
Load envelopes	21
Load labels	22
Change the paper settings	23
To change the paper settings (Windows)	23
To change the paper settings (OS X)	23
To change the default paper settings from the embedded web server	24
Print	25
Print with mobile devices	25
Print while connected to same Wi-Fi network	25
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	25
To turn Wi-Fi Directon or off from the embedded web server	26
To find the Wi-Fi Direct name or password	26
Print using a Windows computer	26
Print from a Mac computer	27
Configure your printer	28
Use Web Services	28
Set up Web Services	28
Update the printer	28
Dynamic Security Enabled Printers	29
Open the HP printer software (Windows)	29
Configure the printer using the Embedded Web Server (EWS)	29
To access and use the Embedded Web Server (EWS)	29
Things to note when accessing EWS	30
To open EWS using HP Smart (iOS, Android, and Windows 10 and above)	30
To open EWS using an IP address (Wi-Fi or Ethernet connection)	30
To open EWS using an IP address (Wi-Fi Direct connection)	31
To open EWS using HP Printer software (Windows 7)	31
Configure IP network settings	31
View or change network settings	31
Rename the printer on a network	31
Manually configure IPv4 TCP/IP parameters	31
Assign or change the system password using the Embedded Web Server	32
Change energy-conservation settings	32
Set the Sleep Mode time	32
Change the printer shutdown time and settings	32
Supplies, accessories, and parts	34
Dynamic Security Enabled Printers	34
Order supplies, accessories, and parts	35
Order	35
Supplies and accessories	35
Configure the HP toner-cartridge-protection supply settings	36
Enable or disable the Cartridge Policy feature	36
Replace the toner cartridge	36
Cartridge information	36
Remove and replace the toner cartridge	36
Solve problems	39
HP support	39
Contact HP	39
Register printer	39
Additional warranty options	39
Additional information	39
Print printer reports	40
To print a report from the EWS	40
Printer reports	40
Restore original factory defaults and settings	41
To restore printer default settings using EWS	41
To restore network default settings using EWS	42
Cartridge low	42
Cartridge is low	42
Cartridge is very low	42
Change the “Very Low” settings	42
Order supplies	43
Paper misfeeds and pickup error	43
The printer does not pick up paper	43
The printer picks up multiple sheets of paper	43
The printer picks up paper in a crossed manner	44
Clear paper jams	44
Introduction	44
Before you begin	44
Jam locations	44
Frequent or recurring paper jams?	45
Clear jams from the input tray	45
Clear jams from the cartridge access area	47
Clear jams from the rear of the printer	49
Improve print quality	50
Introduction	50
Print from a different software program	51
Check the paper-type setting for the print job	51
Check the paper type setting on the printer	51
Check the paper type setting (Windows)	51
Check the paper type setting (OS X)	51
Check toner-cartridge status	51
Print a cleaning page	52
Visually inspect the toner cartridge	52
Check paper and the printing environment	52
Step one: Use paper that meets HP specifications	52
Step two: Check the environment	53
Adjust Print Density	53
Resolving print quality problems	53
Introduction	53
Troubleshoot print quality problems	54
Solve wireless network problems	60
Introduction	60
Wireless connectivity checklist	60
The printer does not print after the wireless configuration completes	60
The printer does not print, and the computer has a third-party firewall installed	61
The wireless connection does not work after moving the wireless router or printer	61
Cannot connect more devices to the wireless printer (Wi-Fi Direct)	61
The printer cannot print when your computer is on a VPN	61
The network does not appear in the wireless networks list	61
The wireless network is not functioning	62
Perform a wireless network diagnostic test	62
Method one: Perform a wireless network diagnostic test using the printer control panel	62
Method two: Perform wireless network diagnostic test using the EWS	62
Reduce interference on a wireless network	62
Solve Ethernet connection problems	63
Printer specifications	64
Technical specifications	64
System requirements	64
Wi-Fi band supported	64
Printer dimensions	65
Power consumption, electrical specifications, and acoustic emissions	65
Operating-environment range	65
Warning icons	66
Laser Warning	66
Service and support	67
HP limited warranty statement	67
Country Specific Terms	68
Australia	68
New Zealand	69
UK, Ireland, and Malta	70
Austria, Belgium, Germany, and Luxemburg	70
Belgium, France, and Luxemburg	71
Italy	72
Spain	72
Denmark	73
Norway	73
Sweden	73
Portugal	74
Greece and Cyprus	74
Hungary	74
Czech Republic	75
Slovakia	75
Poland	75
Bulgaria	75
Romania	76
Belgium and the Netherlands	76
Finland	76
Slovenia	77
Croatia	77
Latvia	77
Lithuania	78
Estonia	78
Russia	78
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	78
HP policy on non-Original HP supplies	79
HP anticounterfeit Web site	79
Data stored on the toner cartridge	79
End User License Agreement	80
Customer self-repair warranty service	84
Customer support	85
Environmental product stewardship program	86
Protecting the environment	86
Ozone production	86
Power consumption	86
Toner consumption	86
Paper use	87
Plastics	87
HP LaserJet print supplies	87
Paper	87
Material restrictions	87
Disposal of waste equipment by users (EU and India)	87
Electronic hardware recycling	88
Hardware recycling information (Brazil)	88
Chemical substances	88
Product Power Data per European Union Commission Regulation 1275/2008	88
SEPA Ecolabel User Information (China)	88
The regulation of the implementation on China energy label for printer, and copier	89
Restriction of Hazardous Substances statement (India)	89
WEEE (Turkey)	89
The Table of Hazardous Substances/Elements and their Content (China)	90
Material Safety Data Sheet (MSDS)	90
EPEAT	91
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	91
For more information	92
Regulatory information	93
Regulatory statements	93
European Union & United Kingdom Regulatory Notice	93
Regulatory model numbers	93
FCC regulations	94
Canada - Industry Canada ICES-003 Compliance Statement	94
Power cord instructions	94
Laser safety	95
Laser statement for Finland	95
GS statement (Germany)	96
Nordic Statements (Denmark, Finland, Norway, Sweden)	96
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia)	96
Производитель и дата производства	96
Өндіруші жəне өндіру мерзімі	96
Местные представители	97
Жергілікті өкілдіктері	97
Wireless statements	97
FCC compliance statement—United States	97
Australia statement	98
Belarus statement	98
Brazil ANATEL statement	98
Canadian statements	98
China CMIIT Wireless statements	98
Korean statement	98
Taiwan statement (Traditional Chinese)	99
Products with 5 GHz Operation Industry of Canada	99
Taiwan NCC Statement:(Only for 5GHz)	99
Exposure to Radio Frequency Radiation (Canada)	99
European regulatory notice	100
Notice for use in Russia	100
Mexico statement	100
Thailand statement	100
Vietnam Telecom	100