HP LaserJet Pro 4001-4004n User Guide - Page 6

Rename the printer on a network

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53

Manually configure IPv4 TCP/IP parameters from the control panel

.................................................................................

54

Link speed and duplex settings

...............................................................................................................................................

54

Printer security features

....................................................................................................................................................................

55

Introduction

.................................................................................................................................................................................

55

Assign or change the system password using the Embedded Web Server

.....................................................................

55

Energy-conservation settings

...........................................................................................................................................................

56

Introduction

.................................................................................................................................................................................

56

Print with EconoMode

...............................................................................................................................................................

56

Set the Sleep Delay (Min.) setting

............................................................................................................................................

57

Set the Shutdown after Sleep (Hr.) setting

............................................................................................................................

57

Set the Disable Shutdown setting

...........................................................................................................................................

57

HP Web Jetadmin

................................................................................................................................................................................

58

Dynamic Security Enabled Printers

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58

Update the firmware

...........................................................................................................................................................................

58

Method one: Update the firmware using the control panel

................................................................................................

58

Method two: Update the firmware using the HP Printer Update utility

.............................................................................

59

6

Solve problems

.........................................................................................................................................................................................

60

Customer support

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60

Restore the factory-set defaults

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60

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

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61

Change the “Very Low” settings

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61

Order supplies

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62

Printer does not pick up paper or misfeeds

....................................................................................................................................

62

Introduction

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62

The printer does not pick up paper

.........................................................................................................................................

62

The printer picks up multiple sheets of paper

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64

Clear paper jams

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66

Experiencing frequent or recurring paper jams?

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67

Paper jam locations

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67

13.02 jam error tray 1

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68


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73


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79

13.08, 13.09 jam error in the toner cartridge or fuser area

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83

13.10, 13.11, 13.13 jam error in the output bin

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87

13.14, 13.15 jam error in the duplexer

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89

Resolving print quality problems

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92

Introduction

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92

Troubleshoot print quality

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93

Troubleshoot image defects

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99

Solve wired network problems

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106

Introduction

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106

Poor physical connection

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106

The computer is unable to communicate with the printer

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106

v

HP LaserJet Pro 4001-4004n User Guide - Page 6

Set the Shutdown after Sleep Hr. setting, Set the Sleep Delay Min. setting

Page 6 highlights

Section	Page
Printer overview	10
Warning icons	10
Potential shock hazard	10
Open source license	11
Printer views	11
Printer front view	11
Printer back view	12
Control panel view	13
Printer specifications	15
Technical specifications	15
Supported operating systems	16
Mobile printing solutions	17
Printer dimensions	18
Power consumption, electrical specifications, and acoustic emissions	19
Operating-environment range	19
Printer hardware setup and software installation	20
Paper trays	21
Load paper to Tray 1 (multipurpose tray)	21
Load Paper Tray 1	21
Tray 1 paper orientation	24
Load paper to Tray 2	25
Load Paper Tray 2	25
Tray 2 paper orientation	27
Load paper to Tray 3 (optional accessory)	28
Load paper Tray 3	28
Tray 3 paper orientation	30
Load and print envelopes	31
Introduction	31
Print envelopes	32
Envelope orientation	32
Supplies, accessories, and parts	33
Dynamic Security Enabled Printers	33
Order supplies, accessories, and parts	33
Ordering	33
Supplies and accessories	34
Customer self-repair parts	34
Configure the HP toner-cartridge-protection supply settings	35
Introduction	35
Enable or disable the Cartridge Policy feature	35
Enable or disable the Cartridge Protection feature	37
Replace the toner cartridge	40
Toner cartridge information	40
Remove and replace the cartridge	41
Print	45
Print tasks (Windows)	45
How to print (Windows)	45
Automatically print on both sides (Windows)	46
Manually print on both sides (Windows)	46
Print multiple pages per sheet (Windows)	46
Select the paper type (Windows)	47
Additional print tasks	47
Print tasks (macOS)	48
How to print (macOS)	48
Automatically print on both sides (macOS)	48
Manually print on both sides (macOS)	48
Print multiple pages per sheet (macOS)	49
Select the paper type (macOS)	49
Additional print tasks	50
Store print jobs on the printer to print later or print privately	50
Introduction	50
Before beginning	50
Set up job storage	50
Disable or enable the job storage feature	51
Create a stored job (Windows)	52
Create a stored job (macOS)	53
Print a stored job	54
Delete a stored job	54
Information sent to printer for Job Accounting purposes	54
Mobile printing	55
Introduction	55
Wi-Fi Direct printing (wireless models only)	55
HP ePrint via Email	56
AirPrint	57
Android embedded printing	58
Manage the printer	59
Change the printer connection type (Windows)	59
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)	59
Method one: Open the HP Embedded Web Server (EWS) from the software	60
Method two: Open the HP Embedded Web Server (EWS) from a web browser	60
Configure IP network settings	62
Introduction	62
Printer sharing disclaimer	62
View or change network settings	62
Rename the printer on a network	62
Manually configure IPv4 TCP/IP parameters from the control panel	63
Link speed and duplex settings	63
Printer security features	64
Introduction	64
Assign or change the system password using the Embedded Web Server	64
Energy-conservation settings	65
Introduction	65
Print with EconoMode	65
Set the Sleep Delay (Min.) setting	66
Set the Shutdown after Sleep (Hr.) setting	66
Set the Disable Shutdown setting	66
HP Web Jetadmin	67
Dynamic Security Enabled Printers	67
Update the firmware	67
Method one: Update the firmware using the control panel	67
Method two: Update the firmware using the HP Printer Update utility	68
Solve problems	69
Customer support	69
Restore the factory-set defaults	69
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	70
Change the “Very Low” settings	70
Order supplies	71
Printer does not pick up paper or misfeeds	71
Introduction	71
The printer does not pick up paper	71
The printer picks up multiple sheets of paper	73
Clear paper jams	75
Experiencing frequent or recurring paper jams?	76
Paper jam locations	76
13.02 jam error tray 1	77
13.03 jam error tray 2	82
13.04 jam error tray 3	88
13.08, 13.09 jam error in the toner cartridge or fuser area	92
13.10, 13.11, 13.13 jam error in the output bin	96
13.14, 13.15 jam error in the duplexer	98
Resolving print quality problems	101
Introduction	101
Troubleshoot print quality	102
Troubleshoot image defects	108
Solve wired network problems	115
Introduction	115
Poor physical connection	115
The computer is unable to communicate with the printer	115
The printer is using incorrect link and duplex settings for the network	116
New software programs might be causing compatibility problems	116
The computer or workstation might be set up incorrectly	116
The printer is disabled, or other network settings are incorrect	116
Solve wireless network problems	116
Introduction	116
Wireless connectivity checklist	116
The printer does not print after the wireless configuration completes	117
The printer does not print, and the computer has a third-party firewall installed	117
The wireless connection does not work after moving the wireless router or printer	117
Cannot connect more computers to the wireless printer	118
The wireless printer loses communication when connected to a VPN	118
The network does not appear in the wireless networks list	118
The wireless network is not functioning	118
Perform a wireless network diagnostic test	119
Reduce interference on a wireless network	119
Service and support	120
HP limited warranty statement	120
UK, Ireland, and Malta	121
Austria, Belgium, Germany, and Luxemburg	121
Belgium, France, and Luxemburg	122
Italy	123
Spain	123
Denmark	124
Norway	124
Sweden	124
Portugal	125
Greece and Cyprus	125
Hungary	125
Czech Republic	126
Slovakia	126
Poland	126
Bulgaria	127
Romania	127
Belgium and the Netherlands	127
Finland	128
Slovenia	128
Croatia	128
Latvia	128
Lithuania	129
Estonia	129
Russia	129
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	129
Long life consumable and maintenance kit limited warranty statement	130
Dynamic Security Enabled Printers	130
HP policy on non-HP supplies	131
HP anticounterfeit Web site	131
Data stored on the toner cartridge	131
End User License Agreement	132
Customer self-repair warranty service	136
Customer support	136
Environmental product stewardship program	137
Protecting the environment	137
Ozone production	137
Power consumption	137
Toner consumption	137
Paper use	138
Plastics	138
HP LaserJet print supplies	138
Paper	138
Material restrictions	138
Battery information	138
Disposal of waste equipment by users (EU, UK, and India)	139
Electronic hardware recycling	139
Brazil hardware recycling information	139
WEEE (Turkey)	140
Chemical substances	140
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	140
SEPA Ecolabel User Information (China)	140
The regulation of the implementation on China energy label for printer, fax, and copier	140
Restriction on Hazardous Substances statement (India)	141
Substances Table (China)	141
Material Safety Data Sheet (MSDS)	142
EPEAT	142
Substances Table (Taiwan)	143
For more information	143
Regulatory information	145
Regulatory statements	145
Regulatory model identification numbers	145
European Union & United Kingdom Regulatory Notice	145
FCC regulations	146
Canada - Industry Canada ICES-003 Compliance Statement	146
VCCI statement (Japan)	146
Power cord instructions	146
Power cord statement (Japan)	147
Laser safety	147
Laser statement for Finland	147
Nordic Statements (Denmark, Finland, Norway, Sweden)	148
GS statement (Germany)	148
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	149
Taiwan BSMI USB Port (Walk-up) statement	149
Product stability	149
Wireless statements	150
European regulatory notice	150
Belarus	150
FCC compliance statement—United States	150
Australia statement	151
Brazil: (Portuguese)	151
Canadian statements	151
Products with 5 GHz Operation Industry of Canada	151
Exposure to Radio Frequency Radiation (Canada)	151
European Regulatory Notice	152
China CMIIT Wireless Statement	152
Notice for use in Japan	152
Notice for use in Russia	152
Mexico statement	152
Taiwan statement	152
Taiwan NCC statement	152
Korean statement	152
Thailand Wireless Statement	153
RFID/NFC Statement	153
China Short Range Device Statement	153