HP LaserJet Pro MFP M225 User Guide - Page 8

Solve problems, Check the scanner glass for dirt and smudges

Page 8 highlights

9 Solve problems ...89 Customer support ...90 Control panel help system (touchscreen models only 91 Restore the factory-set defaults ...92 A Cartridge is low or Cartridge is very low message displays on the product control panel 93 Enable or disable the Very Low settings 93 Product does not pick up paper or misfeeds ...95 The product does not pick up paper 95 The product picks up multiple sheets of paper 95 The document feeder jams, skews, or picks up multiple sheets of paper 95 Clean the pickup rollers and separation pad in the document feeder 96 Clear jams ...98 Jam locations ...98 Experiencing frequent or recurring paper jams 98 Clear jams in the document feeder 100 Clear jams in the toner-cartridge area 102 Clear jams in the output bin ...105 Clear jams in the duplexer ...108 Improve print quality ...110 Print from a different software program 110 Set the paper-type setting for the print job 110 Check the paper-type setting (Windows 110 Check the paper type setting (OS X 111 Check the toner-cartridge status 111 Clean the product ...111 Print a cleaning page ...111 Check the scanner glass for dirt and smudges 112 Inspect the toner cartridge for damage 112 Check the paper and printing environment 113 Use paper that meets HP specifications 113 Check the product environment 113 Check other print job settings ...113 Check the EconoMode settings 113 Try a different print driver ...115 Improve copy and scan quality ...116 Check the scanner glass for dirt and smudges 116 Check the paper settings ...116 Optimize for text or pictures ...116 Edge-to-edge copying ...117 Clean the pickup rollers and separation pad in the document feeder 118 Improve fax image quality ...119 vi ENWW

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9
Solve problems
...........................................................................................................................................
89
Customer support
................................................................................................................................................
90
Control panel help system (touchscreen models only)
......................................................................................
91
Restore the factory-set defaults
........................................................................................................................
92
A Cartridge is low or Cartridge is very low message displays on the product control panel
.............................
93
Enable or disable the Very Low settings
..........................................................................................
93
Product does not pick up paper or misfeeds
......................................................................................................
95
The product does not pick up paper
.................................................................................................
95
The product picks up multiple sheets of paper
................................................................................
95
The document feeder jams, skews, or picks up multiple sheets of paper
......................................
95
Clean the pickup rollers and separation pad in the document feeder
.............................................
96
Clear jams
............................................................................................................................................................
98
Jam locations
....................................................................................................................................
98
Experiencing frequent or recurring paper jams?
..............................................................................
98
Clear jams in the document feeder
.................................................................................................
100
Clear jams in the toner-cartridge area
...........................................................................................
102
Clear jams in the output bin
............................................................................................................
105
Clear jams in the duplexer
..............................................................................................................
108
Improve print quality
.........................................................................................................................................
110
Print from a different software program
.......................................................................................
110
Set the paper-type setting for the print job
...................................................................................
110
Check the paper-type setting (Windows)
.....................................................................
110
Check the paper type setting (OS X)
.............................................................................
111
Check the toner-cartridge status
...................................................................................................
111
Clean the product
............................................................................................................................
111
Print a cleaning page
....................................................................................................
111
Check the scanner glass for dirt and smudges
............................................................
112
Inspect the toner cartridge for damage
.........................................................................................
112
Check the paper and printing environment
....................................................................................
113
Use paper that meets HP specifications
......................................................................
113
Check the product environment
...................................................................................
113
Check other print job settings
.........................................................................................................
113
Check the EconoMode settings
....................................................................................
113
Try a different print driver
..............................................................................................................
115
Improve copy and scan quality
.........................................................................................................................
116
Check the scanner glass for dirt and smudges
...............................................................................
116
Check the paper settings
................................................................................................................
116
Optimize for text or pictures
..........................................................................................................
116
Edge-to-edge copying
....................................................................................................................
117
Clean the pickup rollers and separation pad in the document feeder
...........................................
118
Improve fax image quality
................................................................................................................................
119
vi
ENWW