HP LaserJet Tank MFP 1005 User Guide - Page 53

Print reports, Secure Device Failure.

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Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact HP Support. Error Er/61 An error occurred during Wi-Fi Protected Setup (WPS) and the printer was not able to connect to the network. Press the Cancel button to continue and then try connecting the printer to the wireless network again. Error Er/66 The printer cannot detect the wireless hardware. Press the Resume button to continue without the wireless hardware. Else, turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact HP Support. Error Er/77 Secure Device Failure. Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact HP Support. Print reports NOTE: This section is applicable to wireless printers only. For USB model, press and hold the Resume button for 5 seconds to print a configuration report. Table 8-4 Print reports Printer report How to print Information Report Press the Information button . Configuration Report Press and hold the Information button for 5 seconds until all the buttons are lit. Press the Resume button to print a configuration report. Description Provides a summary of the printer information and its current status. Shows the printer usage log (pages printed, images scanned), event logs, copy/energy settings, network status and more. Wireless Network Test Report Press and hold the Information button for 5 seconds until all the buttons are lit. Press the Information button and the Resume button at the same time. Shows the diagnostics results for the status of the wireless network, wireless signal strength, detected networks, and more. Alternatively, open embedded web server (EWS), click Networking tab, and click Wireless Configuration, and then click Print Test Report. 48 Chapter 8 Solve problems

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Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact HP Support.
Error Er/61
An error occurred during Wi-Fi Protected Setup (WPS) and the printer was not able to connect to the network.
Press the Cancel button
to continue and then try connecting the printer to the wireless network again.
Error Er/66
The printer cannot detect the wireless hardware.
Press the Resume button
to continue without the wireless hardware. Else, turn off the printer. Wait for
30 seconds and turn on the printer. If the problem persists, contact HP Support.
Error Er/77
Secure Device Failure.
Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact HP Support.
Print reports
NOTE:
This section is applicable to wireless printers only.
For USB model, press and hold the Resume button
for 5 seconds to print a configuration report.
Table 8-4
Print reports
Printer report
How to print
Description
Information
Report
Press the Information button
.
Provides a summary of the printer information and its
current status.
Configuration
Report
Press and hold the Information button
for 5
seconds until all the buttons are lit. Press the Resume
button
to print a configuration report.
Shows the printer usage log (pages printed, images
scanned), event logs, copy/energy settings, network
status and more.
Wireless
Network Test
Report
Press and hold the Information button
for
5 seconds until all the buttons are lit. Press
the Information button
and the Resume
button
at the same time.
Alternatively, open embedded web server (EWS), click
Networking
tab, and click
Wireless Configuration
, and
then click
Print Test Report
.
Shows the diagnostics results for the status of the
wireless network, wireless signal strength, detected
networks, and more.
48
Chapter 8
Solve problems