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Printer specifications, Functional specifications

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19 Printer specifications Functional specifications Table 19-1 HP No. 792 ink supplies Printheads Ink cartridges Printhead cleaning kit Ink tube assembly Ink filter Yellow/black, cyan/light cyan and light magenta/magenta Yellow, black, magenta, light magenta, cyan and light cyan. All cartridges contain 775 ml of ink. Non-color-specific Non-color-specific Non-color-specific Table 19-2 Substrate sizes Minimum Width 584 mm (23 in) Narrow substrate: 254 mm (10 in) Length 1.5 m (59 in) Weight Maximum 2642 mm (104 in) Roll with maximum external diameter of 250 mm (9.8 in) 100 kg (220 lb) The substrate core diameter is 76.2 mm (3 in). Table 19-3 Print resolutions Ink level Number of passes 50% 2 100% 4-28 (except 18) 18 200% 10-28 (except 18) 18 Halftone resolutions (dpi) 300 300, 600 1200 300, 600 1200 Print resolutions (dpi) 600×1200 1200×1200 1200×1200 1200×1200 1200×1200 The table above shows the resolutions supported by the printer. See your RIP documentation to find the resolutions supported by your RIP. ENWW Functional specifications 155

Section	Page
Introduction	7
Safety precautions	7
General safety guidelines	7
Electrical shock hazard	7
Heat hazard	8
Fire hazard	8
Mechanical hazard	8
Heavy substrate hazard	9
Ink handling	9
Warnings and cautions	9
Warning labels	9
The printer’s main features	10
The printer’s main components	11
Front view	11
Rear view	12
Edge holders case	12
Drying enclosure	13
Take-up reel motor	13
Loading accessory	14
The front panel	14
The Embedded Web Server	15
Main tab	16
Setup tab	16
Support tab	16
Turn the printer on and off	17
Restart the printer	17
Connectivity and software instructions	19
Connection method	19
Connect to a network	19
Basic setup options	21
Printer setup options	21
Change the language of the front panel	21
View or set the date and time	21
Set altitude	21
Request e-mail notification of specific error conditions	21
Change the warming duration	22
Change the sleep mode setting	22
Turn audio alerts on or off	22
Change the front panel display brightness	22
Change the units of measurement	22
Restore factory settings	22
Embedded Web Server setup options	23
Access the Embedded Web Server	23
Change the language of the Embedded Web Server	23
Restrict access to the printer	23
Join the Customer Involvement Program	24
Handle the substrate	27
Overview	27
Substrate tips	27
Supported substrate families	28
Supported HP substrates	29
Porous substrates	30
Load a roll onto the spindle	31
Load a roll into the printer (automatically)	34
Load a roll into the printer (manually)	37
Load a cut sheet into the printer	40
Unload a roll from the printer	41
The take-up reel	41
The tension bar	41
Load a roll onto the take-up reel	42
Unload a roll from the take-up reel	48
The edge holders	50
The loading accessory	51
Double-sided printing	55
View information about the substrate	57
Substrate length tracking	57
Form feed and cut	59
Store the substrate	59
Substrate settings	61
Download media presets	61
Add a new substrate	61
Summary	62
Select printer settings and color profile	62
Load the substrate and print the diagnostic plot	64
Change settings while printing	65
Advanced settings	65
Temperature profile	67
Select the number of passes	67
Check the quantity of ink on the substrate	69
Faster printing	72
Color calibration	72
Color profiles	73
Color reproduction tricks	73
Retrieving usage information	75
Get accounting information	76
Check usage statistics	76
Check usage statistics for a job	76
Request accounting data by E-mail	76
The ink system	79
Ink system components	79
Ink cartridges	79
Printheads	79
Printhead cleaning kit	80
Printhead cleaning cartridge	80
Ink funnel	80
Ink filter	81
Printhead cleaning container	81
The ink maintenance kit	81
Order ink supplies	83
Print options	85
Printer states	85
Change margins	85
Request the printer’s internal prints	86
Accessories	87
Order accessories	87
Printer status	89
Check printer status	89
Check the status of the ink system	89
Check the status of the ink cartridges	89
Check the status of a printhead	90
Check the file system	90
Printer alerts	90
Firmware update	93
Hardware maintenance	95
Ink system tips	95
Align the printheads	95
Automatic alignment	95
Manual alignment	96
Clean and lubricate the carriage rail	96
Clean the electrical connections on a printhead	98
Clean the exterior of the printer	102
Clean the platen	103
Clean after porous substrates	105
Clean (recover) the printheads	105
Clean the substrate-advance sensor window	106
Maintain the ink cartridges	106
Move or store the printer	107
Replace an ink cartridge	107
Refilled and non-HP ink cartridges	110
Replace the ink maintenance kit	111
Replace a printhead	116
Replace the printhead cleaning kit	122
Service maintenance	127
Troubleshoot print-quality issues	129
General printing advice	129
Use the printhead status plot	129
Print the printhead status plot	129
Interpret the printhead status plot	129
Corrective action	130
What to do if problems persist	130
Graininess	130
Horizontal banding	131
Adjust the substrate advance	132
Substrate advance adjustment on the fly	132
Vertical banding	133
The print is deformed into a curved shape	134
Misaligned colors	134
Color intensity varies	134
Lack of sharpness	135
Black areas look hazy	135
Ink smears	136
Subtle stains or uneven appearance	136
The ink smudges when touched, or looks oily	136
The dimensions of the print are wrong	137
Tiling issues	137
Troubleshoot substrate issues	139
The substrate cannot be loaded successfully	139
The substrate is mispositioned	140
The substrate has jammed	140
Check the substrate path	140
Check the printhead path	140
Avoiding substrate jams	142
The substrate is deformed or wrinkled	143
The substrate has shrunk or expanded	143
The substrate has bow deformation	144
The automatic cutter does not work	145
Take-up reel substrate jam	145
Take-up reel does not wind	145
Troubleshoot ink-system issues	147
Ink maintenance kit needs to be installed	147
Cannot insert an ink cartridge	147
Cannot insert a printhead	147
Cannot insert the printhead cleaning cartridge	147
Front panel recommends reseating or replacing a printhead	147
Clean the printheads	148
Align the printheads	148
Reinsert printheads procedure	149
Image Quality Maintenance menu procedure	149
Scan errors during alignment	150
Troubleshoot other issues	151
The printer cannot get an IP address	151
Cannot access the Embedded Web Server	151
The printer is not printing	152
The software program slows down or stalls while generating the print job	152
The printer seems slow	152
Communication failures between computer and printer	152
The platen rollers squeak	153
Front-panel error messages	155
Printer logs	157
When you need help	159
Introduction	159
Documentation	159
Customer Self Repair	159
HP Customer Care Centers	159
Telephone number	160
Service information	160
Printer specifications	161
Functional specifications	161
Physical specifications	163
Memory specifications	163
Power specifications	163
Environmental specifications	163
Acoustic specifications	164
Summary of common printing problems	165
Glossary	167