HP Latex 800 User Guide - Page 4

Cut substrate

..........................................................................................................................................................................

86

Printing on textiles

.................................................................................................................................................................

87

4

Substrate settings

..................................................................................................................................................................................

90

Substrate presets

...................................................................................................................................................................

91

Configuration Center

..............................................................................................................................................................

91

Online search

..........................................................................................................................................................................

91

HP Media Locator

...................................................................................................................................................................

93

Generic presets

.......................................................................................................................................................................

93

Clone a substrate preset

.......................................................................................................................................................

94

Modify a substrate preset

.....................................................................................................................................................

94

Add a new substrate preset

..................................................................................................................................................

95

Save your substrate presets in the cloud

.........................................................................................................................

100

Delete a substrate preset

...................................................................................................................................................

100

Printing speed, tips and tricks

...........................................................................................................................................

101

Color calibration

...................................................................................................................................................................

101

Color consistency between different 700 and 800 series printers

..............................................................................

103

ICC profiles

.............................................................................................................................................................................

104

Full calibration

......................................................................................................................................................................

104

5

Job queue management

.....................................................................................................................................................................

106

Job queue in the front panel

..............................................................................................................................................

107

6

Retrieving printer usage information

................................................................................................................................................

112

Get printer accounting information

..................................................................................................................................

113

Check usage from PrintOS PrintBeat

................................................................................................................................

114

Check usage statistics for a job

.........................................................................................................................................

114

Check cost assignment

.......................................................................................................................................................

114

7

Troubleshoot substrate issues

..........................................................................................................................................................

115

Substrate cannot be loaded successfully

........................................................................................................................

116

Substrate is mispositioned

.................................................................................................................................................

116

Substrate has jammed

........................................................................................................................................................

116

Substrate is deformed or wrinkled

...................................................................................................................................

118

Substrate has shrunk or expanded

...................................................................................................................................

119

Substrate has bow deformation

.......................................................................................................................................

119

Automatic cutter does not work

........................................................................................................................................

120

Take-up reel substrate jam

................................................................................................................................................

120

8

Troubleshoot print-quality issues

.....................................................................................................................................................

121

General printing advice

.......................................................................................................................................................

122

Optimize print quality

..........................................................................................................................................................

123

Improve print quality

...........................................................................................................................................................

123

iv

ENWW

HP Latex 800 User Guide - Page 4

Check usage from PrintOS PrintBeat, Conﬁguration Center - w printer

Page 4 highlights

Section	Page
Introduction	9
Welcome to your printer	10
Printer models	10
Documentation	11
Safety precautions	11
General safety guidelines	11
Electrical shock hazard	12
Heat hazard	12
Fire hazard	12
Mechanical hazard	13
Light radiation hazard	13
Chemical hazard	13
Ventilation	13
Air conditioning	14
Heavy substrate hazard	14
Ink handling	14
Warnings and cautions	14
Warning labels	14
Main printer components	16
Front view (700)	17
Front view (700W)	18
Front view (800)	19
Front view (800W)	20
Rear view (700)	21
Rear view (700W)	22
Rear view (800)	23
Rear view (800W)	24
Carriage view (700 and 800)	25
Carriage view (700W and 800W)	26
Loading accessory	26
Beacon	27
Front panel	28
Introduction to the front panel	28
Change the language of the front panel	29
Change the sleep mode setting	30
Change the loudspeaker volume	30
Change the front panel display brightness	30
Change the units of measurement	30
Restore factory settings	30
Check printer status	30
Check the status of the Eco-Carton ink cartridges	31
Check the status of a printhead	32
Check the file system	33
Printer alerts	33
Printer status	34
Check lifetime usage statistics	35
HP PrintOS	35
Embedded Web Server	36
Introduction to the Embedded Web Server	36
Access the Embedded Web Server	37
Change the language of the Embedded Web Server	37
View or set the date and time	38
Embedded Web Server security settings	38
Connectivity and software instructions	38
Connection method	38
Connect the printer to your network	38
Network configuration	38
Using IPv6	39
Connect the printer to the Internet	39
RIP software installation	39
Advanced network configuration	40
Verify correct operation	40
Preconfigure network settings if required	40
Tools for preconfiguration	40
Troubleshooting	41
IO Configuration page	41
LEDs	41
Link troubleshooting	41
Reset network parameters	41
Menu items	42
Embedded services	45
Turn the printer on and off	46
Restart the printer	47
How to print (overview)	47
Useful links	48
When you need help	48
Telephone number	49
Service information	49
Handle the substrate	50
Overview	51
Substrate tips	51
Supported substrate categories	52
Supported HP substrates	53
How to store and handle substrate	59
Load a roll into the printer	59
Porous substrates	64
Ink collector	65
Loading accessory	73
Do-it-yourself loading accessory	76
Assisted manual load	79
Edge holders	81
Unload a roll from the printer	85
How to lift the pinchwheels	87
Take-up reel	87
Load a roll onto the take-up reel	87
Unload the take-up reel	90
How to load the take-up reel for tiling applications	92
Wiper roller	92
View information about the substrate	93
Change substrate width and right edge position	94
Substrate length tracking	94
Cut substrate	94
Printing on textiles	95
Textile kit	95
Substrate settings	98
Substrate presets	99
Configuration Center	99
Online search	99
HP Media Locator	101
Generic presets	101
Clone a substrate preset	102
Modify a substrate preset	102
Add a new substrate preset	103
Change settings while printing	106
Temperature profile	106
Select the number of passes	107
Save your substrate presets in the cloud	108
Delete a substrate preset	108
Printing speed, tips and tricks	109
Color calibration	109
Recommendations for optimal color calibration	110
Color calibration procedure	110
Color consistency between different 700 and 800 series printers	111
ICC profiles	112
Generating color profiles with the HP Embedded Spectrophotometer	112
Full calibration	112
Job queue management	114
Job queue in the front panel	115
Job queue settings	116
Pause the job queue	116
Reprint	117
Reorder jobs	117
Select when to print a job	117
See job details	118
Adjust print settings	118
Job queue options	118
Default printing preferences	118
Job deletion	119
Retrieving printer usage information	120
Get printer accounting information	121
Check usage from PrintOS PrintBeat	122
Check usage statistics for a job	122
Check cost assignment	122
Troubleshoot substrate issues	123
Substrate cannot be loaded successfully	124
Substrate is mispositioned	124
Substrate has jammed	124
Check the substrate path	124
Avoiding substrate jams while printing	126
Substrate is deformed or wrinkled	126
Substrate has shrunk or expanded	127
Substrate has bow deformation	127
Automatic cutter does not work	128
Take-up reel substrate jam	128
Troubleshoot print-quality issues	129
General printing advice	130
Optimize print quality	131
Improve print quality	131
Printhead status plot	132
Alignment status plot	133
Substrate-advance calibration plot	134
Substrate advance adjustment while printing	135
What to do if problems persist	135
Most-common print-quality problems	136
Graininess	136
Horizontal banding	137
Vertical banding	138
Color variation and text-line correction	139
Print is deformed into a curved shape	140
Misaligned colors	140
Black areas look hazy	141
Ink smears	141
Bleeding	142
Uneven appearance in area fill	142
Ink is oily or smudges when touched	143
Dimensions of the print are wrong	143
Tiling issues	143
White-to-color misalignment	144
Handle the ink system	146
700 series ink system	147
Eco-Carton ink cartridges	147
Printheads	147
Maintenance cartridge	148
Condensation collector	149
Safe mode	150
Ink system tips	150
Maintain the Eco-Carton ink cartridges	151
Replace a 1 liter Eco-Carton ink cartridge	151
Refilled and non-HP ink cartridges	153
800 series ink system	154
Eco-Carton ink cartridges	154
Printheads	156
Maintenance cartridge	156
Condensation collector	157
Check the status of the Eco-Carton ink cartridges	157
Ink system tips	158
Replace a 3 liter Eco-Carton ink cartridge	159
Remove an Eco-Carton ink cartridge	159
Insert an Eco-Carton ink cartridge	159
Align the printheads	161
Automatic alignment	161
White-ink automatic alignment	161
Extra-fluids automatic alignment	161
Manual alignment	161
White-ink manual alignment	162
Extra-fluids manual alignment	162
Replace a printhead	163
How to store and ship printheads	167
Replace the maintenance cartridge	168
Printing with white ink (700W and 800W models only)	171
White printhead storage system	173
Preparing a white job in your design software	175
Preparing the job in the RIP	175
Water tank	176
Ink mix container (700W only)	176
Printhead maintenance	176
Before storing printheads in the rotating chamber	177
Troubleshoot ink-system issues	178
Cannot insert an ink cartridge (700 series)	179
Cannot insert an ink cartridge (800 series)	179
Installation of an unshaken cartridge	179
Front panel recommends reseating or replacing a printhead	180
Cannot insert a printhead	180
Cannot insert the maintenance cartridge	180
Printer maintenance	181
General cleaning instructions	182
Maintenance tools recommended but not provided	183
Clean the printheads	184
Clean the electrical connections on a printhead	184
Clean and lubricate the printhead carriage rod	188
Clean the encoder strip (PMK13)	190
Clean the platen and the substrate-advance sensor window (PMK19)	192
Replace the lubrication felt (PMK18)	195
Replace or empty the condensation collector	199
Check and clean the plastic needles in the printhead slot	199
Replace the plastic needles in the printhead slot	201
Replace the ink mix container (PMK15)	202
Clean the exterior of the printer	202
Clean the curing modules (PMK14)	203
Service maintenance	203
Customer Self-Repair parts	205
Install the ink collector	206
Substrate load spacer	206
Replace the line sensor	206
Replace the lubrication felt	209
Print platen	214
Replace the vacuum rubber	216
Replace the ink-collector sensor	219
Replace the lifting mechanism handle	223
Replace the deflector fan unit	224
Replace the cutter	226
Replace the optical sensor	228
Replace the carriage cover	229
Firmware update	233
Firmware update using a USB flash drive	233
Firmware update using the Embedded Web Server	234
Automatic firmware updates	234
Move or store the printer	235
Move the printer	235
Preparing the ink supply tray (800 series only)	235
Store the printer	237
Storage outside environmental specifications	238
Supplies and accessories	239
Order ink supplies	239
Disposal instructions	240
Troubleshoot other issues	242
Printer cannot get an IP address	243
Cannot access the Embedded Web Server	243
Printer is not printing	243
Program slows down or stalls while generating the print job	244
Printer seems slow	244
Communication failures between computer and printer	245
Cannot connect to services such as firmware update, online search, or the Customer Involvement Progr ...	245
System error codes	246
Reading a system error code	246
0027-0001-XX84	247
0027-0001-XX99	247
8XXX-XXXX-0000	247
Printer logs	247
Printer specifications	248
Functional specifications	249
Physical specifications	250
Memory specifications	251
Power specifications	251
Ecological specifications	251
Environmental specifications	251
Acoustic specifications	252
Summary of common printing problems	253
Glossary	255