HP M5035 HP LaserJet M5025 and M5035 MFP Product Series - Solutions provided b - Page 1
HP M5035 - LaserJet MFP B/W Laser Manual
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Issue/ Solution HP LaserJet M5025 and M5035 MFP Product Series - Solutions provided by the 48.041.4 firmware roll Security Level: Public Date Written/Updated: 10/3/2007 Document Summary D This document lists solutions provided with the LaserJet M5035 MFP 48.041.4 firmware roll. Issue Description: WARNING!!! When this update is performed, a manual power cycle will be required. This means that someone must manually turn the power of the device "off" and "on" using the power switch. No methods that are available to remotely power cycle the device will work. Only turning the power switch "off" and back "on" will finish the update process. It is important to note that the device will still receive faxes and in most cases, a user will be able to send a fax, digital send, copy and print while in this state. The update process will not be complete until the power switch has been turned "off" and "on" and the MFP comes to a READY state. This means that certain issues and behavior changes addressed by this update will not be available until update is complete. HP highly recommends not leaving the device in this state and power cycling to assure correct product behavior. How do we know the device requires a power cycle? The users of the device are informed of the need to power cycle by a message on the HP Easy Select Control panel which states that the Upgrade is complete and to turn the device "off" and then "on". A "Hide" button will also be available on the screen which will allow a user to hide the screen to make a copy, perform a digital send or send a fax but it will not finish the update until the power cycle has been performed. It is important to realize that because the device has not completed its update there may be some circumstances where not all features may work as expected. Page 1 of 6