HP ML150 System Memory Troubleshooting Best Practices for HP ProLiant Servers - Page 10

Online Vs. Offline Testing Offline is the preferred testing method because it is the most accurate. When testing offline, there is minimal interference from the operating system and address space testing is maximized because a very small Linux kernel is used. Helpful Links: HP Insight Diagnostics User Guide: www.hp.com/servers/diags Troubleshooting Flowcharts The following troubleshooting flowcharts can be used as another tool for diagnosing specific DIMMs that have failed. They can be used as a general guideline and should be used in conjunction with the other tools and methods outlined in this white paper. Because a lot of system issues can be solved by upgrading firmware, download the latest version of the firmware before proceeding with the troubleshooting methods outlined in the following flowcharts. The latest firmware is available at the following URL: http://h18023.www1.hp.com/support/files/server/us/romtabl.html 10