HP Nc8230 Hardware and Software Guide

HP Nc8230 - Compaq Business Notebook Manual

HP Nc8230 manual content summary:

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    Hardware and Software Guide HP Compaq Notebook Series Document Part Number: 372368-002 March 2005 This guide explains how to identify, access, and use most of the hardware and software features available on your notebook. It also includes details about managing notebook power and security, as well
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    statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Hardware and Software Guide HP Compaq Notebook Series Second Edition March 2005 First
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    Light Locations 2-1 Power Sources 2-4 Standby and Hibernation 2-5 Standby 2-5 Hibernation 2-6 Initiating Standby, Hibernation or Shutdown 2-7 Default Power Settings 2-9 Turning the Notebook or Display On or Off 2-9 Initiating or Resuming from Standby 2-10 Hardware and Software Guide iii
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    the Power Options Window 2-14 Displaying the Power Meter Icon 2-14 Setting or Changing a Power Scheme 2-15 Using a Security Password 2-15 Processor Performance Controls (Select Models Only 2-16 Battery Packs 2-18 Identifying Battery Packs 2-19 Inserting a Primary Battery Pack 2-20 Removing
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    Out Jack 4-6 Connecting a Monitor or Projector 4-7 Multimedia Software 4-8 Observing the Copyright Warning 4-8 Installing Software 4-9 Enabling AutoPlay 4-10 Changing DVD Region Settings 4-10 5 Drives Drive Care 5-2 IDE Drive Light 5-3 Primary Hard Drive 5-4 Removing the Primary Hard Drive
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    Contents 6 PC Cards What Is a PC Card 6-1 PC Card Insertion 6-2 PC Card Removal 6-4 7 SD Cards What Is an SD Card 7-1 SD Card Insertion 7-2 SD Card Removal 7-3 8 Memory Modules What Is a Memory Module 8-1 Expansion Memory Module Slot 8-2 Primary Memory Module Slot 8-7 Hibernation File 8-13
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    Your Wireless Notebook to a Public WLAN 11-5 Setting Up a WLAN in Your Home 11-6 Using a WLAN Connection 11-7 Using Wireless Security Features 11-8 Installing Wireless Software (Optional 11-8 Troubleshooting Wireless Devices 11-10 Bluetooth (Select Models Only 11-11 Device Power States
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    12-20 Firewall Software 12-21 Critical Security Updates for Windows XP 12-23 Using the Smart Card Reader (Select Models Only 12-24 Safeguarding Your Smart Card Reader 12-25 Inserting a Smart Card 12-25 Removing a Smart Card 12-26 HP ProtectTools Embedded Security Manager (Select Models Only
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    Applications 14-12 Reinstalling Applications from Your Hard Drive 14-13 Repairing the Operating System 14-13 Reinstalling the Operating System 14-14 Reinstalling Device Drivers and Other Software 14-15 15 Notebook Care Temperature 15-2 Keyboard 15-3 Display 15-4 TouchPad 15-4 Cleaning an
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    a New Default Boot Sequence B-6 Setting a MultiBoot Express Prompt B-7 Entering MultiBoot Express Preferences B-8 C HP Client Management Solutions Configuration and Deployment C-2 Software Management and Updates C-3 HP Client Manager Software C-3 Altiris PC Transplant Pro C-5 System Software
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    1 Component ID Top Components Lights Component 1 Power/standby lights (2) Description ■ On: The notebook is on. ■ Blinking: The notebook is in standby mode. (Continued) Hardware and Software Guide 1-1
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    , the light is turned off when all batteries in the notebook are fully charged. If the notebook is not connected to external power, the light is turned off until the battery reaches a low-battery condition. On: A drive in the hard drive bay or external MultiBay II is being accessed. On: System sound
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    . Functions like the left button on an external mouse. Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. Functions like the left button on an external mouse. Functions like the middle
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    9 Middle pointing stick button Functions like the middle button on an (select models only) external mouse. *This table describes default settings. For information about changing the functions of TouchPad features, refer to the "Mouse Properties" section in Chapter 3. 1-4 Hardware and Software
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    . ■ In hibernation, briefly press to restore from hibernation. ✎ If the system has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power/standby button for at least 4 seconds to turn off the notebook. (Continued) Hardware and Software Guide 1-5
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    on Presentation mode. Turns off notebook sound. 7 Volume down button Decreases notebook sound. 8 Volume up button Increases notebook sound. *This table describes default settings. For information about changing the functions of power features, refer to the "Power Options" section in Chapter
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    the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Hardware and Software Guide 1-7
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    Components Component 1 Wireless antennae (2)* Description Send and receive wireless device signals. Å Exposure to Radio Frequency Radiation. The radiated output power of this device ) during normal operation, including when the notebook display is closed. (Continued) 1-8 Hardware and Software
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    release latch Description Provides wireless communication between the notebook and an optional IrDA-compliant device. Opens the notebook. *The antennae are available only on select models. The antennae are not visible from the outside of the notebook. For
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    Component ID Rear Components Component 1 Power connector 2 External monitor port Description Connects an AC adapter or an optional automobile or aircraft adapter. Connects an optional external VGA monitor or projector. 1-10 Hardware and Software Guide
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    ) jack 4 USB ports (2) 5 MultiBay II 6 Serial port Description Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Records sound. Connects an optional monaural microphone. Connect USB 1.1- and 2.0-compliant devices to the notebook
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    jack Description Attaches an optional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Connects a network cable. Connects a modem cable. (Continued) 1-12 Hardware and Software Guide
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    or External MultiBay II to the notebook. The External MultiBay must be connected to an external power source. Accepts Secure Digital (SD) Memory Cards. Accepts smart cards. Supports optional Type I or Type II PC Cards. Ejects PC Cards from the PC Card slot. Hardware and Software Guide 1-13
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    battery pack from the battery bay. The primary battery locking latch must be in the unlocked position. 3 Business card holder Holds a standard size business card. 4 Hard drive bay Holds the primary hard drive. 5 Vents (5) Enable airflow to cool internal components. Ä To prevent overheating
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    9 Docking connector Description Contains one memory slot. Secures the primary battery pack into the battery bay. This latch must be set to unlock to release the battery. Connects an optional travel battery. Connects the notebook to an optional docking device. Hardware and Software Guide 1-15
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    the AC adapter to an AC electrical outlet. 3 Primary battery pack* 4 Modem adapter* 5 Modem cable* Runs the notebook when the notebook is not connected to external power. Adapts the modem cable for a non-RJ-11 telephone jack. Connects a modem to a telephone jack or a country-specific modem adapter
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    to the bottom of the notebook. To display the information on the Service Tag on your screen, select Start > Help and Support. ■ Microsoft Certificate of Authenticity-Contains the Microsoft Windows Product Key. You might need the Product Key to update or troubleshoot the operating system. This
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    Component ID for use is included with your notebook. You might need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the notebook. 1-18 Hardware and Software Guide
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    2 Power Power Control and Light Locations Component 1 Power/standby light Description ■ On: The notebook is on. ■ Blinking: The notebook is in standby mode. (Continued) Hardware and Software Guide 2-1
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    . ✎ If the system has stopped responding and Microsoft Windows shutdown procedures cannot be used, press and hold the power/standby button for at least 4 seconds to turn off the notebook. Initiates standby. ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity
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    standby mode. 6 Display switch* Initiates standby if the display is closed while the notebook is turned on. *This table describes default settings. For information about changing the functions of power features, refer to the "Power Options" section, later in this chapter. Hardware and Software
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    Charged battery pack in the notebook ■ External power supplied through one of the following devices: ❐ AC adapter ❐ Optional AC adapter ❐ Optional docking device ❐ Optional automobile or aircraft adapter External power supplied through one of the following devices: ■ AC adapter ■ Optional AC adapter
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    a complete battery discharge, do not leave your notebook in standby for extended periods. Connect the notebook to an external power source. Standby reduces power to system components that are not in use. When standby is initiated, your work is saved in random access memory (RAM) and the screen is
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    insert or remove a PC Card or a Secure Digital (SD) Card. Hibernation saves your work to a hibernation file on the hard drive, and then shuts down the notebook. When you restore from hibernation, your work returns to the screen where you left off. If a power-on password has been set, the password
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    hibernation clears the screen, saves your work to the hard drive, and uses much less power than standby. ■ Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from external power for an extended
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    so may result in possible video and audio degradation and loss of audio or video playback functionality. Standby and hibernation interfere with the use of infrared and Bluetooth® communication and optical drive media. Note the following guidelines: ■ If the notebook is in standby or hibernation, you
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    The following tables describe the factory power settings on the notebook. You can change many of these settings according to your preference. For more information on changing power settings, refer to the "Power Options" section, later in this chapter. Turning the Notebook or Display On or Off Task
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    the power/standby button, and then follow the on-screen instructions (if displayed) for shutting down the notebook. - or - ■ Shut down the notebook through the operating system using one of the following procedures: ❐ Select Start > Turn Off Computer > Turn Off. ❐ Press the Windows logo key, and
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    : ■ Press fn+f3. ■ Close the display. ■ Select Start > Turn Off Computer> Standby. (If the standby option is not displayed, press the shift key.) No action required. ■ If the notebook is running on battery power, the system initiates standby after 10 minutes of notebook inactivity. (Default setting
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    30 minutes of notebook inactivity or when the battery pack(s) reach a critical low-battery condition. ■ If the notebook is connected to external power, the system does not initiate hibernation. ■ Power settings and timeouts can be changed in the Power Options window. Press the power/standby button
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    default power settings can be changed in the Power Options window. For example, you can set an audio alert to warn you when the battery pack reaches a low-power condition, or you can change the default settings for the power/standby button. By default, when the notebook is on: ■ Pressing the fn+f3
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    icon changes shape to indicate whether the notebook is running on a battery pack or on external power. Double-click the icon to display the Power Options window. To hide or show the Power Meter icon in the notification area: 1. and expand it to view hidden icons. 2-14 Hardware and Software Guide
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    tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or on external power. You can also set a power scheme that initiates standby or turns off the display or hard drive after a time
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    Models Only) On select notebook models, Windows XP supports software that enables you to control processor performance. The central processing unit (CPU) speed can be set for optimal performance or for optimal power conservation. For example, the software can be set to trigger an automatic change
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    the highest performance state. Portable/Laptop Presentation Always On Performance state is determined based on CPU demand. Performance state is determined based on CPU demand. Always runs at the highest performance state. Minimal Power Management Max Battery Performance state is determined based
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    on external AC power supplied through the AC adapter, the notebook switches to battery power if the AC adapter is disconnected from the notebook. You can leave a battery pack in the notebook or in storage, depending on how you work. Keeping a battery pack in the notebook enables the battery pack to
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    will be unused for two weeks or more, remove the battery pack and store it to prolong battery pack life. Refer to the "Storing a Battery Pack" section, later in this chapter. ✎ Only compatible AC adapters and battery packs should be used with the notebook. For additional information, visit the HP
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    Power Inserting a Primary Battery Pack To insert a primary battery pack: 1. Turn the notebook upside down with the primary battery bay facing you. 2. Slide the battery pack into the battery bay until it locks into place. 2-20 Hardware and Software Guide
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    press the power/standby button. Then shut down the notebook through the operating system. To remove a primary battery pack: 1. Turn the notebook upside down with the primary battery bay facing you. 2. Press the battery locking latch to the right 1. (The right side of the battery will eject slightly
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    Power Charging Battery Packs Multiple battery packs in the system charge and discharge in a preset sequence: ■ Charge sequence: 1. Primary battery in the notebook battery bay 2. Travel battery ■ Discharge sequence: 1. Travel battery 2. Primary battery in the notebook battery bay While a battery pack
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    to external power. External power can be supplied through the following: ■ AC adapter ■ Optional AC adapter ■ Optional docking device ■ Optional automobile or aircraft adapter ✎ An optional aircraft adapter can run the notebook, but it cannot charge a battery pack. Charging a New Battery Pack Fully
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    in this chapter. Displaying Charge Information on the Screen This section explains how to access and interpret battery charge displays. Viewing Charge Displays To view information about the status of any battery pack in the notebook: » Select the Power Meter icon in the notification area (at the
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    Managing Low-Battery Conditions Some low-battery condition alerts and system responses can be changed in the Power Options window of the operating system. The information in this section describes the alerts and system responses set at the factory. Preferences set in the Power Options window do not
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    : If the notebook has reached a critical low-battery condition and has initiated hibernation, do not restore power until the power/standby light is turned off. When External Power Is Available To resolve a low-battery condition when external power is available, connect the AC adapter or an optional
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    Is Available To resolve a low-battery condition when no power source is available: » Initiate hibernation. - or - » Save your work and shut down the notebook. When the Notebook Cannot Exit Hibernation To resolve a low-battery condition when the notebook lacks the power to exit hibernation: 1. Insert
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    will charge faster when the notebook is off. To charge the battery pack: 1. Insert the battery pack into the notebook. 2. Connect the notebook to an AC outlet or an optional adapter or charger. (The battery light on the notebook is turned on.) 3. Leave the notebook connected to external power until
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    during the discharge procedure and have set energy-saving timeouts, expect the following performance from your system during the discharge process: ❏ The monitor will not turn off automatically. ❏ Hard drive speed will not decrease automatically while the notebook is idle. ❏ System-initiated standby
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    the drop-down lists to set the 4 options (2 in each column) to Never. 4. Select OK. 5. Disconnect the notebook from the external power source, but do not turn off the notebook. 6. Allow the notebook to run on battery power until the battery pack is fully discharged. The battery light begins to blink
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    the battery pack will charge faster if the notebook is off. 2. If the notebook is off, turn it on when the battery pack is fully charged and the battery light is turned off. 3. Select Start > Control Panel > Performance and Maintenance > Power Options > Power Schemes tab. 4. Refer to the settings
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    buttons to adjust system volume as you need it. ■ Turn off a device connected to the S-Video-out jack by using the fn+f4 hotkey or by turning off support for the device in Windows. ■ If you leave your work, initiate standby or hibernation or shut down the notebook. 2-32 Hardware and Software Guide
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    system, select a power scheme with low-power-use settings. Refer to the "Setting or Changing a Power Scheme" section, earlier in this chapter. Using LAN Power Save Mode Your notebook is equipped with LAN Power Save mode, which enables you to conserve battery power. LAN Power Save mode turns off
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    Power Storing a Battery Pack Ä CAUTION: To prevent damage to a battery pack, do not expose it to high temperatures for extended periods of time. If a notebook will be unused and unplugged for more than 2 weeks, remove any battery packs and store them separately. High temperatures accelerate the
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    general household waste. Follow the local laws and regulations in your area for computer battery pack disposal. In Europe, dispose of or recycle battery packs by using the public collection system or by returning them to HP, your service partner, or their agents. Hardware and Software Guide 2-35
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    3 Pointing Devices and Keyboard Pointing Devices The pointing stick (select models only) and TouchPad controls can be used interchangeably. ✎ Pointing device features vary by model. Hardware and Software Guide 3-1
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    Pointing Devices and Keyboard Component 1 Pointing stick (select models only) 2 Left pointing stick external mouse. Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double ) 3-2 Hardware and Software Guide
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    Keyboard Component Description 8 Right pointing stick button (select models only) Functions like the right button on an external mouse. 9 Middle pointing stick button Functions like the middle button on an (select models only) external mouse. *This table describes default settings Guide 3-3
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    direction you want to move the pointer on the screen. Use the left and right pointing stick buttons (select models only) as you would the left and right buttons on an external mouse. To change the pointing stick cap: 1. Turn off the notebook. 2. Gently pull off the used pointing stick cap. 3. Press
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    Pointing Devices and Keyboard Mouse Properties Mouse Properties in Windows enables you to customize settings for pointing devices, including: ■ also found in the Mouse Properties window. To access Mouse Properties: » Select Start > Control Panel > Printers and Other Hardware > Mouse.
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    Pointing Devices and Keyboard Hotkeys Hotkeys are preset combinations of the esc key 1, one of the function keys 2, and the fn key 3. The icons on the esc, f3, f4, and f8 through f11 keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. 3-6
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    Pointing Devices and Keyboard Hotkey Quick Reference Function Key Combination to Activate Function Initiate standby fn+f3 Switch between notebook display and external display fn+f4 View battery information fn+f8 Decrease screen brightness fn+f9 Increase screen brightness fn+f10 Turn on
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    . When standby is initiated, your work is saved in random access memory (RAM), the screen is cleared, and power is conserved. While the notebook is in standby, the power/standby light blinks. To resume from standby: » Press the power/standby button. The fn+f3 hotkey is set at the factory to initiate
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    in jacks) ■ Composite video (televisions, camcorders, VCRs, and video capture boards with composite-video-in jacks) ■ DVI-D (external monitors that support the DVI-D interface) ✎ DVI-D can be connected to the notebook only when it is docked in an optional docking device. Hardware and Software Guide
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    to display information about system hardware components and software version numbers. Press fn+esc a second time to remove the system information from the screen. ✎ The system BIOS date is the version number of the system ROM. The BIOS date may display in a decimal format, such as 10/19/2002 F.07
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    controlled by the Quick Launch Buttons software. For more information about the Quick Launch Buttons software, refer to the "Quick Launch Buttons" section, later in this chapter. The following table describes how certain hotkeys are used on external keyboards. Notebook Keys fn+f3 fn+f4 fn+f8 fn
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    key Description On: Num lock or the internal keypad is on. Turns the internal keypad on and off when combined with the fn key. 15-key numeric keypad. Turned on and off by pressing fn+num lk. Turns the internal keypad on and off when combined with the num lk key. 3-12 Hardware and Software Guide
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    light is turned on. Press fn+num lk again to return the keys to their standard keyboard functions. ✎ The embedded numeric keypad does not work while an external keyboard or keypad is connected to the notebook or to an optional docking device. Switching Key Functions on the Embedded Numeric Keypad
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    num lock light on the notebook is turned off. If the external keypad is connected, the embedded numeric keypad cannot be turned on. To turn num lock on or off on an external keypad as you work, press the num lk key on the external keypad, not on the notebook. 3-14 Hardware and Software Guide
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    Pointing Devices and Keyboard Quick Launch Buttons Identifying Quick Launch Buttons The notebook has 2 Quick Launch buttons that open frequently used applications. Component 1 Info Center button 2 , refer to the "Presentation Mode" section, later in this chapter. Hardware and Software Guide 3-15
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    support for the Quick Launch buttons and the hotkeys on the notebook keyboard and optional external keyboard. An external keyboard can be attached to a USB port on the notebook or to an optional docking device. To open the Quick Launch Buttons software: » Select Start > Control Icon: Removes the icon
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    and adjust the power settings for optimum viewing. This box also enables you to control whether the notebook screen and an external device connected to the external monitor port or S-Video-out jack on the rear panel or to ports and jacks on an optional docking device. Hardware and Software Guide
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    built-in light sensor that enables the notebook to automatically adjust the screen brightness according to the ambient lighting level. When the lighting of your environment changes, the ambient light sensor detects the change and automatically adjusts the screen brightness. You can turn the ambient
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    Keyboard To turn on and off the ambient light sensor using the ambient light sensor hotkeys, press fn+f11. You can turn on and off the ambient light sensor using the Quick Launch Buttons software: 1. Open the Quick Launch Buttons software: ❏ Select Start > Control Hardware and Software Guide 3-19
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    Pointing Devices and Keyboard You can turn on and off Tile enables you to quickly organize and view open windows on your desktop. 1. Open the Quick Launch Buttons software: ❏ Select Start > Control Panel > Printers and Other Hardware > Quick list. 5. Select OK. 3-20 Hardware and Software Guide
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    Pointing Devices and Keyboard Info Center The Info Center enables you to quickly open the following software solutions: ■ Data Protection Solutions ■ Help and Support ■ HP Notebook Accessories Tour ■ Software Setup ■ Wireless Assistant ■ System Configuration To access Info Center: ■ Press the Info
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    Audio Features 4 Multimedia Component 1 Volume mute button 2 Volume down button 3 Volume up button 4 Speakers (2) Description Turns off notebook sound. Decreases notebook sound. Increases notebook sound. Produce notebook sound. Hardware and Software Guide 4-1
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    Multimedia Component 1 Audio-out (headphone) jack 2 Internal stereo microphone 3 Audio-in (microphone) jack Description Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Records stereo sound. Connects an optional monaural microphone
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    Multimedia Using the Audio-In (Microphone) Jack The notebook is equipped with a stereo microphone jack. When connecting a microphone to the microphone jack, use a microphone with a 3.5-mm plug. ■ If you connect a stereo (dual-channel) microphone, stereo sound will be recorded. ■ If you connect a
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    Multimedia Adjusting the Volume To adjust the volume, use any of the following controls: ■ Notebook up button. ■ Windows Volume Control: 1. Click once on Volume icon. 2. In the Volume Control column, increase or decrease the volume Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio
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    VCR, camcorder, overhead projector, or video capture card, using an optional, standard (4-pin) S-Video cable. The S-Video-out jack features three extra pins that enable an optional S-Video-to-composite adapter to be used with the notebook. The notebook can support one S-Video device connected to the
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    video device. Refer to the video device documentation for more information. ✎ If the S-Video-out jack on the notebook is not accessible because the notebook is docked into an optional docking device, connect the device to the S-Video-out jack on the docking device. 4-6 Hardware and Software Guide
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    Multimedia Connecting a Monitor or Projector To connect an external monitor or projector to the notebook, insert the monitor cable into the external monitor port on the back of the notebook. ✎ If a properly connected external monitor or projector does not display an image, try pressing the fn+f4
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    Multimedia Multimedia Software The following software is supported for use with the notebook: ■ Windows Media Player-Plays audio CDs and video DVDs and copies audio and data CDs. This software is included with the Windows operating system. ■ InterVideo WinDVD-Plays video CDs and DVD movies. This
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    , select Start > Run. Enter: x:\setup.exe (where x is your optical drive designation), and then select OK. 5. When the installation wizard is displayed, follow the installation instructions on the screen. 6. Restart the notebook if prompted. ✎ Repeat the installation procedure for all software you
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    Multimedia Enabling AutoPlay AutoPlay is an option in Windows that turns the Autorun feature on or off. Autorun starts a program or plays a title on a disc as soon as it is inserted into the drive and the drive door is closed. By default, AutoPlay is enabled on the notebook. To disable AutoPlay or
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    Multimedia Using the Operating System To change settings through the operating system: 1. Open Device Manager by selecting Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager > DVD/CD-ROM drives. 3. Right-click the optical drive for which you want
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    5 Drives Removable drives enable you to store and access data. ■ A standard drive can be added to the system by inserting the drive into the notebook MultiBay II or optional docking device. ■ A USB drive can be added by connecting the drive to a USB port on the notebook or optional docking device.
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    remove the primary hard drive (the hard drive in the hard drive bay) except for repair or replacement. ■ Electrostatic discharge can damage electronic components. To prevent electrostatic damage to the notebook or a drive and will not damage a drive or a diskette. ■ If you mail a drive, ship
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    Drives IDE Drive Light The IDE drive light is turned on when the primary hard drive, or a hard drive or optical drive in the MultiBay II, is being accessed. Hardware and Software Guide 5-3
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    standby, refer to Chapter 2, "Power." Removing the Primary Hard Drive To remove the primary hard drive: 1. Save your work and close any open applications. 2. Shut down the notebook and close the display. 3. Turn the notebook upside down. 4. Loosen the screws in the hard drive bay cover. ✎ The screws
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    Drives 5. Lift the hard drive bay cover 1 and remove it from the notebook 2. Hardware and Software Guide 5-5
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    Drives 6. Loosen the hard drive screw 1. 7. Remove the hard drive by sliding it toward the edge of the notebook 2 and then lifting it up 3. 5-6 Hardware and Software Guide
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    Drives Reinstalling the Primary Hard Drive To reinstall the primary hard drive: 1. Lower the hard drive into the hard drive bay 1, and then slide the hard drive away from the notebook edge until it is fully seated 2. 2. Tighten the hard drive screw 3. Hardware and Software Guide 5-7
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    Drives 3. Align the tabs on the hard drive cover with the slots on the notebook 1 and press the hard drive cover down until it fits into place 2. 4. Tighten the screws on the hard drive bay cover. 5-8 Hardware and Software Guide
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    MultiBay II accepts an optional hard drive module (with an adapter) as well as an optional optical drive. MultiBay II Security Screw To enhance the security of your MultiBay II drive, a MultiBay II security screw has been installed on the bottom of the notebook beneath the MultiBay II. The security
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    hard drive modules that include a hard drive attached to an adapter. Inserting a Hard Drive Module To insert a hard drive module into the MultiBay II, gently slide the hard drive module into the MultiBay II until it is seated, pressing the right side of the module. 5-10 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 106
    .) 3. Select the hard drive, and then select the Stop button. (The "Safe to Remove Hardware" message is displayed on your screen.) 4. Gently press in on the right side of the hard drive module 1 to unlock it. 5. Slide the hard drive module 2 from the MultiBay II. Hardware and Software Guide 5-11
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    information on using optical discs (such as CDs and DVDs) in the MultiBay II. Inserting an Optical Drive To insert an optical drive into the MultiBay II, gently slide the drive into the MultiBay II until it is seated, pressing on the right side of the drive. 5-12 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 108
    devices.) 3. Select the optical drive, and then select the Stop button. (The "Safe to Remove Hardware" message is displayed on your screen.) 4. Gently press the right side of the optical drive 1 to unlock it. 5. Slide the optical drive 2 from the MultiBay II. Hardware and Software Guide 5-13
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    Inserting an Optical Disc 1. Turn on the notebook. 2. Press the release button 1 on the drive bezel to release the media tray. 3. Pull the tray out 2 until it is fully extended. Position a DVD, a short pause is normal as Autorun opens the DVD and WinDVD player. 5-14 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 110
    Power) If power is available: 1. Turn on the notebook. 2. Press the release button 1 on the drive bezel to release the media tray, and then pull the tray 2 out until it is fully extended. 3. Remove the disc as you remove it.) 4. Close the media tray and place the disc in a protective case
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    Drives Removing an Optical Disc (Without Power) If power is unavailable: 1. Insert the end of a paper clip into the release access in the front bezel of the drive 1. 2. Press gently on the paper clip until the media tray is released, and then pull out the tray until it is fully extended 2. 3. Remove
  • HP Nc8230 | Hardware and Software Guide - Page 112
    the screen. To display the contents of a disc when Autorun is not enabled: 1. Click Start > Run, and then type: X: where X = the designation of the drive containing or restore from hibernation by pressing the power/standby button. Audio or video may resume or you may need to restart the
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    as card services, socket services, or enablers, that may also be supplied by the PC Card manufacturer. A PC Card is a credit card-sized accessory designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). ■ The notebook supports 32
  • HP Nc8230 | Hardware and Software Guide - Page 114
    notebook while a PC Card is inserted. 1. Press the PC Card eject button 1 to release the PC Card cover. You may need to press the PC Card eject button twice: once to extend the button and once to release the PC Card cover. 2. Gently slide out the PC Card cover 2. 6-2 Hardware and Software Guide
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    PC Cards 3. Hold the PC Card label side up with the connector facing the notebook. 4. Gently slide the card into the slot until the card is seated. (The operating system will issue a sound to indicate that a device has been detected.) Hardware and Software Guide 6-3
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    need to press the PC Card eject button twice: once to extend the button and once to release the PC Card. 3. Gently slide out the card 2. ✎ An inserted PC Card uses power even when not in use. To conserve power, stop or remove a PC Card when you are not using it. 6-4 Hardware and Software Guide
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    7 SD Cards What Is an SD Card? Secure Digital (SD) Memory Cards are removable thumbnail-sized flash storage devices that provide a convenient method of storing data and sharing it with other devices such as PDAs, cameras, and other SD-equipped PCs. Hardware and Software Guide 7-1
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    an SD Card into an SD Card slot. ■ Do not move or transport the notebook while an SD Card is inserted. To insert an SD Card: 1. Hold the card label-side up with the connectors facing the notebook. 2. Gently slide the card into the slot until the card is seated. 7-2 Hardware and Software Guide
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    SD Cards SD Card Removal Ä CAUTION: To prevent loss of work or system lockup, stop the SD Card before removing it. To remove an SD Card 1. Close all files and applications using the SD Card. 2. Stop the SD Card by selecting the Safely Remove Hardware icon in the notification area (at the far right
  • HP Nc8230 | Hardware and Software Guide - Page 120
    a service partner. The notebook has 2 memory module compartments. ■ The expansion memory module compartment is located on the bottom of the notebook. ■ The primary memory module compartment is located under the keyboard. The memory capacity of the notebook can be upgraded by adding a memory module
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    For more information, refer to the Regulatory and Safety Notices guide on the Notebook Documentation CD. To add or upgrade a memory module in the expansion memory slot: 1. Save your work and shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on
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    Memory Modules 6. Loosen the memory module cover screw 1. ✎ The screw in the memory module cover are permanently attached. Do not attempt to remove the screws from the memory module cover. 7. Lift the memory module cover away from the notebook 2. Hardware and Software Guide 8-3
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    each side of the module 1. (The module tilts upward when released.) b. Grasp the edges of the module and gently pull the module out of the memory slot 2. (To protect a memory module after removal, place it in an electrostatic-safe container.) 8-4 Hardware and Software
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    Insert the new memory module: a. Align the keyed (notched) edge of the module with the tabbed area in the memory slot 1. b. With the module at a 45-degree angle from the surface of the memory compartment, press the module into the memory slot until it is seated 2. Hardware and Software Guide 8-5
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    Memory Modules c. Press the module downward until the retention clips snap into place. 10. Replace the memory module cover 1 and the memory module cover screw 2. 8-6 Hardware and Software Guide
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    Save your work and shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on and then shut it down through the operating system. 2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. 4. Remove any battery packs
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    Memory Modules 5. Remove the two keyboard access screws from the bottom of the notebook. (A keyboard icon is located next to both keyboard access screws.) 6. Turn over the notebook and open it. 8-8 Hardware and Software Guide
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    Memory Modules 7. Slide the four keyboard latches away from the keyboard 1. 8. Lift the top edge of the keyboard and tilt the keyboard over until it rests on the palm rest of the notebook 2. (Remove the keyboard from the notebook.) Hardware and Software Guide 8-9
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    Memory Modules 9. Remove the screws from the keyboard support 1. 10. Lift and remove the keyboard support from the notebook 2. 8-10 Hardware and Software Guide
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    Memory Modules 11. Remove the memory module from the memory slot: a. Pull the retention clips 1 away from each side of the module. (The module tilts upward when released.) b. Grasp the edge of the memory module 2, and gently slide it from the slot at a 45-degree angle. Hardware and Software Guide
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    snap into place. 13. Replace the keyboard support. 14. Replace the keyboard and slide the keyboard latches up to lock them. 15. Replace the keyboard access screws located on the bottom of the notebook. 16. Replace the battery packs. 17. Reconnect external power and external devices. 18. Restart the
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    problems with hibernation after increasing memory, verify that your hard drive has enough free space to accommodate a larger hibernation file. ■ To display the amount of RAM in the system: ❏ Select Start > Control Panel > Performance and Maintenance > System > General tab. - or - ❏ Press fn
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    What Is USB? Universal Serial Bus (USB) is a hardware interface that can be used to connect external devices, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the notebook. Your notebook has three standard USB ports that support USB 1.1 and USB 2.0 devices. Hardware and Software
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    the device into one of the three USB ports on your notebook. USB hubs can be connected to a USB port on the notebook or on an optional docking device. Hubs can support several USB devices. ■ Powered hubs must be connected to external power. ■ Unpowered hubs must be connected either to a USB port on
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    external MultiBay. To enable USB legacy support: 1. Turn on or restart the notebook. 2. Press f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 3. Select Advanced > Device
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    : Connecting the notebook to a digital PBX system line can permanently damage the modem. Jacks for digital PBX systems may resemble analog telephone jacks, but are to an analog telephone line. In some countries, a country-specific modem adapter is required. Hardware and Software Guide 10-1
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    cable into the RJ-11 (modem) jack 1 on the notebook. 3. Plug the other end of the modem cable into the RJ-11 telephone jack 2. For more information about using the modem or about using AT commands and dial modifiers, refer to the Modem and Networking guide or the Modem Command Guidelines (Advanced
  • HP Nc8230 | Hardware and Software Guide - Page 138
    the modem cable into the RJ-11 (modem) jack 1 on the notebook. 2. Plug the other end of the modem cable 2 into the country-specific modem adapter. 3. Plug the country-specific modem adapter 3 into the telephone jack. ✎ Telephone jacks and adapters vary by region. Hardware and Software Guide 10-3
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    current regional setting for your modem: 1. Select Start > Control Panel > settings. To enable modem use in other countries, while preserving your home country configuration, add a new configuration for each location in which you will where you purchased the notebook. When traveling internationally,
  • HP Nc8230 | Hardware and Software Guide - Page 140
    , work, etc.) to the location. 3. Select the country or region from the drop-down list. ✎ The drop-down list may include countries not supported by the modem. Unless you select a supported country, the country selection will default to USA or UK. 4. Select OK > OK. Solving Travel Connection Problems
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    recognize, it will not dial and will display a "No Dial Tone" error message. Use the following procedures to set the modem to ignore all dial tones before dialing: 1. Select Start > Control Panel > Network . 7. Clear the Wait for Dial Tone Before Dialing check box. 10-6 Hardware and Software Guide
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    . If the network cable contains noise suppression circuitry, which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the notebook. Hardware and Software Guide 10-7
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    : 1. Plug the network cable into the RJ-45 (network) jack 1 on the notebook. 2. Plug the other end of the cable into an RJ-45 network wall jack 2. ✎ Your notebook is equipped with LAN Power Save mode, which enables you to conserve battery power. LAN Power Save mode turns off the LAN device when the
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    ■ Bluetooth is a Wireless Personal Area Network (WPAN) which can be used to connect a Bluetooth wireless notebook to other Bluetooth wireless-enabled devices. Connections to other Bluetooth devices can be made via one of the various services provided by Bluetooth. Hardware and Software Guide 11-1
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    addition to the wireless button and light, your notebook has software controls that enable you to turn on, turn off, enable, and disable your wireless devices. The following table explains the software controls. Wireless Control Wireless Assistant Computer Setup controls Description Is a software
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    wireless router or a wireless access point. ■ A large scale WLAN, such as a corporate WLAN or public WLAN hotspot typically use wireless hardware or software. "Wireless access point" and "wireless router" are often used interchangeably. Notebooks with 802.11 WLAN may support one or more of three
  • HP Nc8230 | Hardware and Software Guide - Page 147
    Wireless (Select Models Only) There are three popular implementations of WLAN adapters: ■ 802.11b only ■ 802.11b/g ■ 802.11a/b/g 802.11b, the first popular WLAN standard, supports information on connecting your notebook to your corporate WLAN. Connecting Your Wireless Notebook to a Public WLAN
  • HP Nc8230 | Hardware and Software Guide - Page 148
    modem (either DSL or cable) and high-speed Internet service purchased from an Internet service provider (ISP) 1 ■ An optional wireless router (purchased separately) 2 ■ Your wireless notebook 3 As this network grows, additional wireless and wired computers can be connected to the network to
  • HP Nc8230 | Hardware and Software Guide - Page 149
    ■ Access the information and Web site links provided at Start > Help and Support. ■ Refer to the documentation included with your notebook. The Troubleshooting guide on the Notebook Documentation disc contains a section about wireless LAN device problems and resolutions. 11-6 Hardware and Software
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    about WLAN security, refer to the HP Web site at http://www.hp.com/go/wireless (English only) for details. Installing Wireless Software (Optional) Microsoft Windows XP supports WLAN configuration with the Zero Client Configuration feature. HP provides a separate WLAN configuration utility that
  • HP Nc8230 | Hardware and Software Guide - Page 151
    : 1. Display the names of all the 802.11 wireless devices on your notebook: a. Select Start > My Computer. b. Right-click in the My Computer window. c. Select Properties > Hardware tab > Device Manager > Network Adapters. 2. Identify the 802.11 wireless device from the list that is displayed: ❏ The
  • HP Nc8230 | Hardware and Software Guide - Page 152
    on the bottom of the notebook. To access documentation for your WLAN software: 1. Install the WLAN software as instructed earlier in this chapter. 2. Open the utility. 3. Select Help on the menu bar. Troubleshooting Wireless Devices For more troubleshooting information, visit the HP Web site at http
  • HP Nc8230 | Hardware and Software Guide - Page 153
    such as ■ Network access points. ■ Computers (desktop, notebook, PDA). ■ Phones (cellular, cordless, smart phone). ■ Imaging devices (printer, camera). ■ Audio devices (headset, speakers). The devices are represented in the Bluetooth for Windows software by graphical icons that resemble their
  • HP Nc8230 | Hardware and Software Guide - Page 154
    phone and to act as the Bluetooth cellular phone audio input and output mechanism. ■ Basic imaging-Provides a wireless connection between a Bluetooth-enabled camera and other Bluetooth devices. The camera can be controlled remotely by a notebook, and images can be transferred from a camera to be
  • HP Nc8230 | Hardware and Software Guide - Page 155
    ) Device Power States The wireless button 1 enables and disables 802.11 wireless and Bluetooth devices in conjunction with Wireless Assistant. By default, the 802.11 wireless and Bluetooth devices and wireless light 2 are turned on when you turn on the notebook. ✎ Turning on a wireless device does
  • HP Nc8230 | Hardware and Software Guide - Page 156
    about Wireless Assistant: 1. Open Wireless Assistant by double-clicking the icon in the notification area. 2. Select the Help button. ✎ You cannot use the wireless button or Wireless Assistant to control the wireless devices if they are disabled in Computer Setup. Hardware and Software Guide 11
  • HP Nc8230 | Hardware and Software Guide - Page 157
    wireless button. (The devices return the their previous on or off state.) 2. If the wireless devices are turned off, right-click the Wireless wireless devices are not both on when you disable the devices, pressing the wireless your wireless devices to be turned on when you turn on your notebook, you
  • HP Nc8230 | Hardware and Software Guide - Page 158
    Wireless Assistant shows that both WLAN and Bluetooth are off ■ Wireless light is off You want to disable both devices Press the wireless button. ■ Wireless to turn off. *If the wireless devices are not both on when you disable the devices, pressing the wireless button again returns the devices
  • HP Nc8230 | Hardware and Software Guide - Page 159
    Wireless (Select Models Only) Infrared Communications The notebook is IrDA-compliant-4 megabits per second (Mbps) standard-and can communicate with another infrared-equipped device that is also IrDA-compliant. The infrared port supports line-of-sight path. 11-16 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 160
    operating system Help file. To set up infrared devices for optimal signals from remote control or other wireless devices, such as headphones or audio devices, aim at the power/standby button. The transmission resumes when the notebook notebook resumes, but the print job may not resume. Hardware
  • HP Nc8230 | Hardware and Software Guide - Page 161
    Wireless (Select Models Only) Mobile Printing Mobile Printing for Notebooks enables you to print to any PostScript-enabled HP network printer, even if the notebook does not have the needed printer driver on downloading and using Mobile Printing, visit the HP Web site at http://www.hp.com/go
  • HP Nc8230 | Hardware and Software Guide - Page 162
    can protect the notebook, personal information, and data from a variety of risks. Depending on your environment, some security features may be unnecessary. In addition to the Windows operating system security measures, the following table may help you decide which other security features to use
  • HP Nc8230 | Hardware and Software Guide - Page 163
    (f10) HP administrator password* Unauthorized access to the contents of a hard drive DriveLock* Unauthorized startup from a Device security* CD, diskette, or internal network adapter boot Unauthorized access to a Windows user account ■ Optional smart cards An enabled smart card can store
  • HP Nc8230 | Hardware and Software Guide - Page 164
    to the BIOS settings and other system identification information HP administrator password Unauthorized removal of the notebook Security cable non-Windows utility accessed by pressing f10 when the notebook is started or restarted. The procedures for using Computer Setup to set specific security
  • HP Nc8230 | Hardware and Software Guide - Page 165
    or your service partner for additional information. ■ If you forget your HP administrator password, you will not be able to access Computer Setup. ■ If you forget the DriveLock user password but know your DriveLock master password, you can remove DriveLock protection from the drive. For instructions
  • HP Nc8230 | Hardware and Software Guide - Page 166
    about Windows passwords, such as screen-saver passwords, refer to Start > Help and Support. HP Passwords HP administrator password Power-on password DriveLock master password DriveLock user password Smart card PIN Function Protects access to Computer Setup. Used to access the notebook during
  • HP Nc8230 | Hardware and Software Guide - Page 167
    HP password or for a Windows password, with these considerations: ■ HP passwords can be any combination of up to 32 letters and numbers and are not case-sensitive. ■ An HP password must be set and entered with the same type of keys. For example, an HP password set with keyboard number keys will
  • HP Nc8230 | Hardware and Software Guide - Page 168
    a Windows administrator password, although both can use the same word or series of letters, or numbers. ■ Does not display as it is set, entered, changed, or deleted. ■ Must be set and entered with the same type of keys. For example, an HP administrator password set with keyboard number keys will
  • HP Nc8230 | Hardware and Software Guide - Page 169
    the notebook. Press f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select Security > Administrator password, and then press enter. ❏ To set an HP
  • HP Nc8230 | Hardware and Software Guide - Page 170
    must be entered each time the notebook is turned on or restarted. A power-on password ■ Does not display as it is set, entered, changed, or deleted. ■ Must be set and entered with the same keys. For example, a power-on password set with keyboard number keys will not be recognized if you enter
  • HP Nc8230 | Hardware and Software Guide - Page 171
    your preferences, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Entering a Power-On Password At the power-on password prompt, type your password
  • HP Nc8230 | Hardware and Software Guide - Page 172
    or disable, and then press enter. 6. Save your preferences by using the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Hardware and Software Guide 12-11
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    can be the same word. ✎ When you start the notebook from a hard drive protected with DriveLock, and your power-on and DriveLock user password are identical, you will be prompted to enter only a power-on password instead of both a power-on and a DriveLock password. 12-12 Hardware and Software Guide
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    displayed in the lower-left corner of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select Security > DriveLock passwords, and then press enter. 5. Select the location of the hard drive, and then press f10. 6. Toggle the Protection
  • HP Nc8230 | Hardware and Software Guide - Page 175
    a DriveLock Password 1. Be sure that the hard drive is inserted into the notebook (not into an optional docking device or external MultiBay). 2. When prompted for a DriveLock password, type your user or master password (using the same kind of keys you used to set the password), and then press enter
  • HP Nc8230 | Hardware and Software Guide - Page 176
    of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select Security > DriveLock passwords, and then press enter. 5. Use the arrow keys to select the location of the hard drive, and then press f10. Hardware and Software Guide 12-15
  • HP Nc8230 | Hardware and Software Guide - Page 177
    of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select Security > DriveLock passwords, and then press enter. 5. Use the arrow keys to select the location of the hard drive, and then press f10. 12-16 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 178
    is off or in hibernation, turn the notebook on by pressing the power/standby button, and then shut down the notebook through the operating system. 2. Be sure that the hard drive is inserted into the notebook (not into an optional docking device or external MultiBay). 3. Open Computer Setup by
  • HP Nc8230 | Hardware and Software Guide - Page 179
    is off or in hibernation, turn the notebook on by pressing the power/standby button, and then shut down the notebook through the operating system. 2. Be sure that the hard drive is inserted into the notebook (not into an optional docking device or external MultiBay). 3. Open Computer Setup by
  • HP Nc8230 | Hardware and Software Guide - Page 180
    Security 4. Access or set your preferences: ❏ To view general system information, keys to select File > Save Changes and Exit, and then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Hardware and Software Guide
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    newly discovered viruses, antivirus software must be updated. Norton AntiVirus is preinstalled on the notebook. For information about using the Norton AntiVirus software: » Select Start > All Programs > Norton AntiVirus >Help and Support. For more information about computer viruses: 1. Select
  • HP Nc8230 | Hardware and Software Guide - Page 182
    for unauthorized persons to obtain information about you, your notebook, and your data. Firewalls monitor all incoming and Windows operating system firewall is available on your notebook. To learn more about this firewall: 1. Select Start > Control Panel > Network and Internet Connections > Windows
  • HP Nc8230 | Hardware and Software Guide - Page 183
    to connect to your notebook, you will receive the security alert. To manually add an application to the Windows Firewall Exceptions list so that it will not be blocked by the firewall: 1. Select Start > Control Panel > Network and Internet Connections > Windows Firewall. 2. Select the Exceptions
  • HP Nc8230 | Hardware and Software Guide - Page 184
    using the Critical Security Updates for Windows XP disc: 1. Insert the disc into the drive. The disc automatically runs the installation application. 2. Follow the on-screen instructions to install all updates. This may take a few minutes. 3. Remove the disc. Hardware and Software Guide 12-23
  • HP Nc8230 | Hardware and Software Guide - Page 185
    Models Only) Some notebook models are equipped with an embedded smart card reader. On these models, the driver for your smart card reader is preinstalled. No action is necessary to install the driver. The smart card reader is used with industry-standard smart cards, small plastic cards the size of
  • HP Nc8230 | Hardware and Software Guide - Page 186
    the smart card label-side up with the directional arrows on the card facing the notebook. 2. Gently slide the card into the smart card reader slot until the card is seated. 3. Follow the on-screen instructions for logging on to the notebook using the smart card PIN. Hardware and Software Guide 12
  • HP Nc8230 | Hardware and Software Guide - Page 187
    Security Removing a Smart Card To remove a smart card, grasp the edges of the smart card and pull it out of the smart card reader slot. 12-26 Hardware and Software Guide
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    Manager for ProtectTools ■ BIOS Configuration for ProtectTools ■ Smart Card Security for ProtectTools Depending on your notebook model, add-on modules may be preinstalled, preloaded, or downloaded from the HP Web site. Visit http://www.hp.com for more information. Hardware and Software Guide 12-27
  • HP Nc8230 | Hardware and Software Guide - Page 189
    to Windows. On select models, the embedded security chip also enables enhanced BIOS security features accessed through BIOS Configuration for ProtectTools. For more information, refer to the Embedded Security for ProtectTools online Help or the HP ProtectTools Embedded Security Guide on the Notebook
  • HP Nc8230 | Hardware and Software Guide - Page 190
    your notebook, including the following: ■ Alternatives to passwords when logging on to Microsoft Windows, such as using a smart card to log on to Windows. ■ Single sign-on capability that automatically remembers credentials for Web sites, applications, and protected network resources. ■ Support for
  • HP Nc8230 | Hardware and Software Guide - Page 191
    , such as smart card passwords and power-on passwords. ■ Enable and disable hardware features (such as the enable CD-ROM boot feature). ■ Configure boot options, which includes disabling the ability to boot to drives other than the primary hard drive. ✎ Many of the features in BIOS Configuration for
  • HP Nc8230 | Hardware and Software Guide - Page 192
    are supported by the optional HP ProtectTools Smart Card and an optional supported reader, such as the HP PC Card Smart Card Reader. ■ Initialize an optional HP ProtectTools Smart Card so that it can be used with Credential Manager for ProtectTools. ■ Work with the BIOS to enable optional smart card
  • HP Nc8230 | Hardware and Software Guide - Page 193
    Security Optional Security Cable To help protect your notebook, use a security cable (purchased separately). ✎ Security solutions are designed to act as deterrents. (such as a desk). 2. Insert the security cable lock into the security cable slot on the notebook. 12-32 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 194
    Security 3. Turn the key counterclockwise 1, remove the key 2, and store the key in a safe location. To remove the security cable, reverse the procedure above. Hardware and Software Guide 12-33
  • HP Nc8230 | Hardware and Software Guide - Page 195
    used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections. ✎ An
  • HP Nc8230 | Hardware and Software Guide - Page 196
    . ❏ To exit and save all the settings you have entered, use the arrow keys to select File > Save Changes and Exit, and then follow the instructions on the screen. Your preferences are saved when you exit Computer Setup and take effect when the notebook restarts. 13-2 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 197
    2. Use the arrow keys to select File > Restore defaults. 3. Select the Restore Defaults check box. 4. To confirm the restoration, press f10. 5. Select File > Save Changes and Exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any
  • HP Nc8230 | Hardware and Software Guide - Page 198
    Do This ■ View identification information about the notebook and any battery packs in the system. ■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM. Save system configuration settings to a diskette. Restore system
  • HP Nc8230 | Hardware and Software Guide - Page 199
    user or master password. ✎ DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook. Enable/disable power-on support for smart cards. ✎ This feature is supported only by certain smart card readers. (Continued) Hardware and Software Guide 13-5
  • HP Nc8230 | Hardware and Software Guide - Page 200
    . ■ Restore the embedded security chip to factory settings. ■ Enable/disable power-on authentication support. ■ Enable/disable automatic DriveLock. ■ Reset power-on authentication credential. ✎ Embedded Security settings are accessible only if the notebook is equipped with an embedded security chip
  • HP Nc8230 | Hardware and Software Guide - Page 201
    a quick or comprehensive self-test on any hard drive in the system. View information about the notebook battery or optional travel battery. ■ Run a self-test on memory modules in the notebook. ■ View information about memory modules installed in the notebook. Advanced Menu Select Language (or press
  • HP Nc8230 | Hardware and Software Guide - Page 202
    hubs work even when a Windows operating system is not loaded. ❐ The notebook starts from a bootable hard drive, diskette drive diskette, or CD-R, CD-RW, or DVD inserted into a drive connected by a USB connector to the notebook or to an optional docking device. ■ Swap the functions of the fn key and
  • HP Nc8230 | Hardware and Software Guide - Page 203
    recommends that you install the latest versions of HP software as they become available. To update HP software: 1. Prepare for any update by identifying your notebook type, series or family, and model. Refer to the "Accessing Notebook Information" section, later in this chapter. Prepare for a system
  • HP Nc8230 | Hardware and Software Guide - Page 204
    Recovery 2. Access the updates through your local HP Web site or the Support Software disc (purchased separately). 3. Download and install the updates. ✎ The notebook system ROM stores the BIOS software. The BIOS initializes the operating system, determines how the computer will interact with the
  • HP Nc8230 | Hardware and Software Guide - Page 205
    . The ROM information is displayed. 3. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, and then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Hardware and Software Guide 14-3
  • HP Nc8230 | Hardware and Software Guide - Page 206
    or an unsuccessful installation, download and install a ROM update only when the notebook is connected to reliable external power using the AC adapter. Do not download or install a ROM update when the notebook is running on battery power, docked in an optional docking device, or connected to
  • HP Nc8230 | Hardware and Software Guide - Page 207
    the instructions on the screen to download your selection to the hard drive. ✎ Make a note of the path to the location on your hard drive where the ROM package will be downloaded. You may need to access the ROM package after it has been downloaded. Installing a ROM Update Ä CAUTION: If your notebook
  • HP Nc8230 | Hardware and Software Guide - Page 208
    for your notebook. ❏ Select Start > Help and Support, and then select a software update link. - or - ❏ Visit the HP Web site at http://www.hp.com/support and click Download drivers and software to download the software for your computer model. 2. Follow the instructions on the screen to find
  • HP Nc8230 | Hardware and Software Guide - Page 209
    the left pane of the Windows Explorer window, select My Computer, then the hard drive designation (usually, drive C), and then the folder to which you saved the downloaded item. 6. In the folder, select the name or number of the software package containing the update. 7. Double-click the file that
  • HP Nc8230 | Hardware and Software Guide - Page 210
    Update and Recovery System Recovery The notebook system recovery process provides several ways to recover optimal system functionality. The Application and Driver Recovery and Operating System discs enable you to recover or repair your notebook to a previous state. 14-8 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 211
    is created, the notebook restarts and the software makes the snapshots available for recovery through Windows. Local Recovery is appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at http://www.hp.com/go/easydeploy,
  • HP Nc8230 | Hardware and Software Guide - Page 212
    your software, drivers, and operating system files at a particular time. The computer automatically creates restore points at regular intervals and may create additional restore points when you change your personal settings or add software or hardware. You can also manually create additional restore
  • HP Nc8230 | Hardware and Software Guide - Page 213
    Software Update and Recovery Creating a System Restore Point 1. Select Start > Help and Support. 2. Select System Restore. (The System Restore window is opened.) 3. Select Create a Restore Point, and then click Next. 4. Follow the on-screen instructions. Restoring to a Restore Point 1. Select Start
  • HP Nc8230 | Hardware and Software Guide - Page 214
    ✎ If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive. To access the Software Setup utility, select Start > All Programs > Software Setup. The
  • HP Nc8230 | Hardware and Software Guide - Page 215
    Software Update and Recovery Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to
  • HP Nc8230 | Hardware and Software Guide - Page 216
    the AC adapter and turn on the notebook. 2. Immediately insert the Operating System disc into the notebook. 3. Press and hold the power/standby button for at least 5 seconds to turn off the notebook. 4. Press the power/standby button again to start the notebook. 5. When prompted, press any key to
  • HP Nc8230 | Hardware and Software Guide - Page 217
    (where D indicates the optical drive). 2. Follow the on-screen instructions for installing the drivers. After the drivers are reinstalled, you must reinstall any software you added to the notebook. Follow the installation instructions provided with the software. Hardware and Software Guide 14-15
  • HP Nc8230 | Hardware and Software Guide - Page 218
    on top of the notebook even when it is in the carrying case. ■ Keep liquids and excessive moisture away from your notebook and keyboard to prevent costly repairs do not allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook to direct sunlight, extreme temperatures, or
  • HP Nc8230 | Hardware and Software Guide - Page 219
    fabric or carpet, to block the airflow. ■ If the notebook will be unused for a week or more, turn it off. ■ If the notebook will be disconnected from external power for more than 2 weeks: ❏ Shut down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. Temperature Å WARNING
  • HP Nc8230 | Hardware and Software Guide - Page 220
    because you may deposit normal household debris on the surfaces, rather than remove it. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. Ideally, use a can of compressed air with a straw extension to blow air
  • HP Nc8230 | Hardware and Software Guide - Page 221
    fluids, or chemicals on the screen. Doing so can permanently damage your notebook. To remove smudges and lint, frequently clean your display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use an antistatic screen cleaner or premoistened antistatic wipes. TouchPad
  • HP Nc8230 | Hardware and Software Guide - Page 222
    Notebook Care Cleaning an Optional External Mouse Keeping an optional external mouse clean can substantially improve its performance and prevent loss of mouse pointer control. To clean an external mouse: 1. Turn the mouse over and rotate the circular plate about 1/4-inch counterclockwise until it
  • HP Nc8230 | Hardware and Software Guide - Page 223
    Notebook Care 2. Remove the ball from your mouse and clean it with an antistatic wipe or a lint-free cotton cloth. 3. Spray the inside of the mouse with compressed air or clean it with a noncotton swab to remove loose debris and dust. 4. Replace the ball and the bottom plate. 15-6 Hardware and
  • HP Nc8230 | Hardware and Software Guide - Page 224
    traveling: 1. Back up your work. 2. Remove all CDs, DVDs, diskettes, discs, or PC Cards. 3. Turn off and disconnect all external devices. 4. Turn off the notebook. 5. If the notebook will be disconnected from an external power source for more than 2 weeks, remove all battery packs and store them in
  • HP Nc8230 | Hardware and Software Guide - Page 225
    with a Customer Care Center about power cord and adapter requirements for each location in which you plan to use the notebook. (Voltage, frequency, and for help and support. Ä To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the notebook with a voltage
  • HP Nc8230 | Hardware and Software Guide - Page 226
    A Specifications Operating Environment The operating environment information in the following table may be helpful if you plan to use or transport the notebook in extreme environments. Factor Temperature Operating to 10,000 ft -15 m to 12,192 m -50 ft to 40,000 ft Hardware and Software Guide A-1
  • HP Nc8230 | Hardware and Software Guide - Page 227
    the notebook can be powered from a stand-alone DC power source, it is strongly recommended that the notebook be powered only with an AC adapter or DC power cord supplied or approved by HP. The notebook is capable of accepting DC power within the following specifications: Input Power Operating
  • HP Nc8230 | Hardware and Software Guide - Page 228
    MultiBoot utility, disabled by default, enables you to identify the devices and control the sequence in which the system attempts to boot from those devices, as it starts up your notebook. Bootable devices include optical drive discs, such as CDs or DVDs, bootable diskettes, or a NIC. ✎ Some devices
  • HP Nc8230 | Hardware and Software Guide - Page 229
    C, depending on the format of the disc. Most bootable discs boot as drive A. If you have a disc that boots as drive C, the system will boot the diskette drive before it boots the disc. By default, the notebook selects the startup device by searching enabled devices and locations in a predetermined
  • HP Nc8230 | Hardware and Software Guide - Page 230
    Hard drive in the notebook primary hard drive bay. d. Hard drive in an optional docking device MultiBay or in an external MultiBay. ✎ Changing the boot order of a NIC does not affect drive letters of the other devices because no drive letter is associated with the NIC. Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 231
    corner of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 2. To enable bootable media in USB drives or in drives inserted into an optional docking device, use the arrow keys to select Advanced > Device Options > Enable USB legacy support. - or - To enable
  • HP Nc8230 | Hardware and Software Guide - Page 232
    the boot order in Computer Setup as "USB hard disk." If this drive is placed before the primary hard drive in the boot order, and if the system fails to boot to the drive in the docking station, it will not attempt to boot to the primary hard drive. Instead, it will try to boot to the next type of
  • HP Nc8230 | Hardware and Software Guide - Page 233
    Save your preferences and exit Computer Setup, by using the arrow keys to select File > Save Changes and Exit, and then follow the instructions on the screen. Your preferences are saved when you exit Computer Setup, and they take effect when the notebook restarts. B-6 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 234
    Save your preferences and exit Computer Setup, by using the arrow keys to select File > Save Changes and Exit, and then follow the instructions on the screen. Your preferences are saved when you exit Computer Setup, and they take effect when the notebook restarts. Hardware and Software Guide B-7
  • HP Nc8230 | Hardware and Software Guide - Page 235
    setting, press any key before the allotted time expires. The notebook will not start up until you select a startup location and press enter. ■ To allow the notebook to start up according to the current MultiBoot settings, wait for the allotted time to expire. B-8 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 236
    (user) desktop, workstation, and notebook computers in a networked environment. The key capabilities and features of client management are ■ Initial software image deployment. ■ Remote system software installation. ■ Software management and updates. ■ ROM updates. ■ Tracking and security of computer
  • HP Nc8230 | Hardware and Software Guide - Page 237
    one hard drive to another. The deployment method you should use depends on your organization's technology environment and processes. Visit the HP Web site at http://www.hp. of system software, configuration management and troubleshooting, and power management. C-2 Hardware and Software Guide
  • HP Nc8230 | Hardware and Software Guide - Page 238
    management. ■ PC health check monitoring and diagnostics. ■ Web-accessible reporting of business-critical details such as machines with thermal warnings, and memory alerts. ■ Remote updating of system software such as device drivers and ROM BIOS. ✎ Additional functionality can be added when HP CMS
  • HP Nc8230 | Hardware and Software Guide - Page 239
    ■ System Software Deployment and Migration ❏ Windows 2000/XP migration ❏ System deployment ❏ Personality (personal user settings) migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software
  • HP Nc8230 | Hardware and Software Guide - Page 240
    client computer, SSM detects both hardware and software versions, then updates the appropriate software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software disc. To
  • HP Nc8230 | Hardware and Software Guide - Page 241
    adapter 1-16 AC power 2-18 accessing notebook information 14-2 administrative password. See passwords airport security devices 5-2 altitude specifications A-1 ambient light sensor hotkey 3-7, 3-10, 3-19 turning on and off 3-19 antivirus software 12-20 applications. See software asset tag 12-18 audio
  • HP Nc8230 | Hardware and Software Guide - Page 242
    2-34 types 2-19 battery power running notebook on 2-18 See also battery packs battery release latch 1-14 bays hard drive 1-14 See also compartments BIOS Configuration for ProtectTools 12-30 BIOS information, displaying 12-3 Bluetooth 11-11 Bluetooth label 1-17 business card holder 1-14 buttons Info
  • HP Nc8230 | Hardware and Software Guide - Page 243
    problems, modem 10-5 connectors docking 1-15 power 1-10 travel battery 1-15 See also jacks; ports copyright warning 4-8 cord, power See also cables Credential Manager for ProtectTools 12-29 critical low-battery condition overview 2-26 restoring from 2-27 Critical Security Updates for Windows XP
  • HP Nc8230 | Hardware and Software Guide - Page 244
    Index F firewall software 12-21 fn key 1-7, 3-12 function keys identifying 1-7 using 3-12 H hard drive bay 1-14 hard drives DriveLock protection 12-12 installing in MultiBay II 5-9 installing primary 5-4 hardware information hotkey 3-10 headphone jack identifying 1-11, 4-2 using 4-3 headphones 4-3
  • HP Nc8230 | Hardware and Software Guide - Page 245
    1-17 Regulatory 1-17 Service Tag 1-17 wireless certification 1-17 WLAN 1-17 LAN Power Save mode 2-33 latches display release 1-9 primary battery locking 1-15 primary battery release 1-14 See also buttons; display switch LCD 3-9 lights battery 1-2, 2-2, 2-22 caps lock 1-2 IDE drive 1-2, 5-3 num lock
  • HP Nc8230 | Hardware and Software Guide - Page 246
    8-1 memory modules adding 8-2 overview 8-1 removing 8-4 upgrading 8-1, 8-7 microphone jack identifying 1-11, 4-2 using 4-3 microphone, internal 1-11, 4-2 microphones 4-3 Microsoft Certificate of Authenticity label 1-17 modem connecting 10-2 connection problems 10-5 dial tones 10-6 regional settings
  • HP Nc8230 | Hardware and Software Guide - Page 247
    disc 5-16 See also CDs; drives; DVDs ownership tag 12-18 P passwords HP administrator 12-7 security 2-15 PC Card drivers 6-1 inserting 6-2 overview 6-1 power conservation 6-4 removing 6-4 software 6-1 specifications 6-1 stopping 6-4 PC Card slot 1-13 pointing device preferences 3-5 pointing stick
  • HP Nc8230 | Hardware and Software Guide - Page 248
    , notebook 1-17 ProtectTools Smart Card Security Manager utility 12-25 Q Quick Launch buttons 3-15 Quick Launch Buttons software adding icon to notification area 3-16 opening 3-16 settings 3-18 Quick Tile 3-20 R RAM (random access memory) 8-13 rated input power specifications A-2 regional settings
  • HP Nc8230 | Hardware and Software Guide - Page 249
    Index smart cards inserting 12-25 removing 12-26 SoftPaq 14-4 software antivirus 12-20 firewall 12-3, 12-21 installing 4-9 modem 10-7 PC Card 6-1 security features 12-1 supported 4-8 USB devices 9-2 version information hotkey 3-10 software updates 14-1 determining system ROM version 14-2
  • HP Nc8230 | Hardware and Software Guide - Page 250
    the notebook battery pack temperature considerations 2-34 environmental specifications A-2 Modem Approval label 1-17 wireless certification labels 1-17 troubleshooting locked system 1-5, 2-2 travel connection problems 10-5 turning off the notebook 1-5, 2-2, 2-9 turning on the notebook 2-9 U updating
  • HP Nc8230 | Hardware and Software Guide - Page 251
    Index WLAN accessing software 11-9 connecting 11-5 identifying 11-1, 11-4, 11-9 troubleshooting 11-10 using 11-7 WLAN label 1-17 Hardware and Software Guide Index-11
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Hardware and Software
Guide
HP Compaq Notebook Series
Document Part Number: 372368-002
March 2005
This guide explains how to identify, access, and use most of the
hardware and software features available on your notebook. It
also includes details about managing notebook power and
security, as well as specifications that may be helpful when you
travel with the notebook.