HP Nw9440 HP Compaq nx9420 and nw9440 Notebook PC - Getting Started - Enhanced - Page 38

Help and Support, Customer Care, Start > Help and, Support

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Troubleshooting Help and Support If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides: ■ Information about your computer, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to question about using your computer. ■ Product information to help you learn to use computer and operating system features. ■ Updates for your operating system, device drivers, and the software provided on your computer. ■ Checkups for computer functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to community forums of IT experts. Customer Care If you are unable to find the help you need by using Help and Support at Start > Help and Support, you may need to contact Customer Care. Getting Started 3-7

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Troubleshooting
Help and Support
If the preceding questions and solutions did not address your
problem, access Help and Support by selecting
Start > Help and
Support
. In addition to providing information about your
operating system, Help and Support provides:
■
Information about your computer, such as model and serial
number, installed software, hardware components, and
specifications.
■
Answers to question about using your computer.
■
Product information to help you learn to use computer and
operating system features.
■
Updates for your operating system, device drivers, and the
software provided on your computer.
■
Checkups for computer functionality.
■
Automated and interactive troubleshooting, repair solutions,
and system recovery procedures.
■
Links to community forums of IT experts.
Customer Care
If you are unable to find the help you need by using Help and
Support at
Start > Help and Support
, you may need to contact
Customer Care.
Getting Started
3–7