HP OMEN 15-ax200 OMEN by Laptop PC Maintenance and Service Guide - Page 52

Memory, Important, Caution

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Memory Description Memory For use with products with Intel 6th generation processors: 2 GB 2133 MHz 1.2v DDR4 shared, not for products with AMD Radeon hybrid graphics 4 GB 2133 MHz 1.2v DDR4 shared 8 GB 2133 MHz 1.2v DDR4 shared For use with products with Intel 7th generation processors: 2 GB 2400 MHz 1.2v DDR4 shared 4 GB 2400 MHz 1.2v DDR4 shared 8 GB 2400 MHz 1.2v DDR4 shared Spare part number 851379-005 820569-005 820570-005 864271-855 862397-855 862398-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the memory, follow these steps: Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to http:\\www.hp.com. 2. Select Support > Support & drivers. 3. In the Enter my HP model number box, type the computer model information, and then select Find my product. -orSelect Identify now. 4. Select the link for the computer model. 5. Select the language and the operating system. 6. Under the downloads heading, select the BIOS link. 7. Select the link for the most recent BIOS. 8. Select the Download button, and then follow the on-screen instructions. 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 42 Chapter 5 Removal and replacement procedures for authorized service provider parts

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Memory
Description
Spare part number
Memory
For use with products with Intel 6th generation processors:
2 GB 2133 MHz 1.2v DDR4 shared, not for products with AMD Radeon hybrid graphics
851379-005
4 GB 2133 MHz 1.2v DDR4 shared
820569-005
8 GB 2133 MHz 1.2v DDR4 shared
820570-005
For use with products with Intel 7th generation processors:
2 GB 2400 MHz 1.2v DDR4 shared
864271-855
4 GB 2400 MHz 1.2v DDR4 shared
862397-855
8 GB 2400 MHz 1.2v DDR4 shared
862398-855
IMPORTANT:
Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the memory, follow these steps:
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1.
Navigate to
http:\\www.hp.com
.
2.
Select
Support > Support & drivers
.
3.
In the
Enter my HP model number
box, type the computer model information, and then select
Find my
product
.
-or-
Select
Identify now
.
4.
Select the link for the computer model.
5.
Select the language and the operating system.
6.
Under the downloads heading, select the
BIOS
link.
7.
Select the link for the most recent BIOS.
8.
Select the
Download
button, and then follow the on-screen instructions.
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by
first
unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
42
Chapter 5
Removal and replacement procedures for authorized service provider parts