HP OmniBook 6100 HP Omnibook 6100 Notebook - Reference Guide - Page 110

Memory Problems, Modem Problems - memory type

Page 110 highlights

Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • For Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer's memory with the e-Diagtools diagnostics. See "Testing the Hardware" on page 123. If memory doesn't increase after adding RAM • Make sure your computer is using only PC-133 or higher memory (RAM) modules. If the computer beeps but doesn't start after adding RAM • You installed an incompatible type of RAM. Remove the module. Modem Problems If the modem seems slow • Check for excess static or noise on a line reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often a problem that's difficult or impossible to eliminate. • If you have call-waiting, disable it-your telephone company can provide instructions. It can cause symptoms similar to static. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem. 110 Reference Guide

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Troubleshooting and Maintenance
Troubleshooting Your Computer
110
Reference Guide
Memory Problems
If a message says you are out of memory
Make sure drive C is not running low on free space.
For Windows 98, use the Memory Troubleshooter in Windows Help: click Start,
Help.
If you are having memory problems while running MS-DOS programs, use the
MS-DOS or Application and Software troubleshooter in Windows Help: click Start,
Help (or Help and Support).
Not all third-party memory cards have been tested for use with the computer. Please
check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.
Test your computer’s memory with the e-Diagtools diagnostics. See “Testing the
Hardware” on page 123.
If memory doesn’t increase after adding RAM
Make sure your computer is using only PC-133 or higher memory (RAM) modules.
If the computer beeps but doesn’t start after adding RAM
You installed an incompatible type of RAM. Remove the module.
Modem Problems
If the modem seems slow
Check for excess static or noise on a line reduces the overall transmission speed. If
necessary, contact your telephone company about fixing this type of problem.
If you’re dialing internationally, line noise is often a problem that’s difficult or
impossible to eliminate.
If you have call-waiting, disable it—your telephone company can provide
instructions. It can cause symptoms similar to static.
Eliminate extra connections in the line. If possible, connect directly to the wall jack.
Try another telephone line, preferably one normally used for a fax machine or
modem.