HP OmniBook XE2-DI HP OmniBook XE2 Notebook PC - Setup Guide - Page 53

To get support from the HP Customer Care Web site, To call the HP Customer Care Center

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Page 53 highlights

Service and Support Getting Support for Your OmniBook PC To get support from the HP Customer Care Web site Another Web site useful to OmniBook owners is HP Customer Care: www.hp.com/cpsosupport/guide/home.html. This Web site provides information about: • Self-help tools, such as bulletin boards, CD-ROM subscriptions, and service parts information • The basic services included with your warranty, as well as descriptions of enhanced and custom services • Obtaining software updates • Support telephone numbers for HP products To call the HP Customer Care Center If you are unable to solve a problem with your OmniBook, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge, during the term of the warranty; you are responsible only for the telephone charge. During the free assistance period, HP will assist with questions about: • Applications and operating systems included with your OmniBook • HP-described operation environments and conditions • HP accessories, HP upgrades, and basic operation and troubleshooting. HP will not be able to help with questions about: • Non-HP hardware, software, operating systems, or usage not intended for-or not included by HP with-the product • How to repair the product yourself • Product development or custom installations • Consulting. To locate the Customer Care Center in your area, look up your region in the following table. HP Customer Care Centers will assist you for free during the term of the warranty; you are responsible only for the telephone charge. Refer also to the Web site www.hp.com/cpso-support/guide/home.html. Setup Guide 53

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Service and Support
Getting Support for Your OmniBook PC
Setup Guide
53
To get support from the HP Customer Care Web site
Another Web site useful to OmniBook owners is HP Customer Care: www.hp.com/cpso-
support/guide/home.html. This Web site provides information about:
•
Self-help tools, such as bulletin boards, CD-ROM subscriptions, and service parts
information
•
The basic services included with your warranty, as well as descriptions of enhanced
and custom services
•
Obtaining software updates
•
Support telephone numbers for HP products
To call the HP Customer Care Center
If you are unable to solve a problem with your OmniBook, you can call the HP Customer
Care Center. The Customer Care Center will assist you at no charge, during the term of
the warranty; you are responsible only for the telephone charge. During the free
assistance period, HP will assist with questions about:
•
Applications and operating systems included with your OmniBook
•
HP-described operation environments and conditions
•
HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions about:
•
Non-HP hardware, software, operating systems, or usage not intended for—or not
included by HP with—the product
•
How to repair the product yourself
•
Product development or custom installations
•
Consulting.
To locate the Customer Care Center in your area, look up your region in the following
table. HP Customer Care Centers will assist you for free during the term of the warranty;
you are responsible only for the telephone charge. Refer also to the Web site
www.hp.com/cpso-support/guide/home.html.