HP P2035n HP LaserJet P2030 Series - User Guide - Page 115

You are unable to print from a third-party USB card. - error lights

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The printer driver does not automatically set up your selected product in Print Center. Cause Solution The product might not be ready. The interface cable might be defective or of poor quality. Make sure that the cables are connected correctly, the product is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. Replace the interface cable. Make sure to use a high-quality cable. A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs. The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or Rendezvous host name might have received your print job. Check the product name, IP address, or Rendezvous host name by printing a configuration page. See Print the information pages on page 56. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the product name, IP address, or Rendezvous host name in the Print Center. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the product before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB devices is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. ENWW Solve common Macintosh problems 105

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The printer driver does not automatically set up your selected product in Print Center.
Cause
Solution
The product might not be ready.
Make sure that the cables are connected correctly, the product
is on, and the ready light is on. If you are connecting through
a USB or Ethernet hub, try connecting directly to the computer
or use a different port.
The interface cable might be defective or of poor quality.
Replace the interface cable. Make sure to use a high-quality
cable.
A print job was not sent to the product that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open
print monitor
and select
Start
Jobs
.
The wrong product name or IP address is being used. Another
product with the same or similar name, IP address, or
Rendezvous host name might have received your print job.
Check the product name, IP address, or Rendezvous host
name by printing a configuration page. See
Print the
information pages
on page
56
. Verify that the name, IP
address, or Rendezvous host name on the configuration page
matches the product name, IP address, or Rendezvous host
name in the Print Center.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS
file to the product before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB devices is not
installed.
When adding a third-party USB card, you might need the Apple
USB Adapter Card Support software. The most current version
of this software is available from the Apple Web site.
ENWW
Solve common Macintosh problems
105