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HP P4015n HP LaserJet P4010 and P4510 Series - User Guide - Page 241

HP Printer Utility

UPC - 883585429325

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service repacking device 207 service agreements 207 Services tab Macintosh 59 settings driver presets (Macintosh) 56 drivers 45, 53 priority 44, 52 restoring defaults 36 Settings tab, embedded Web server 110 shipping device 207 shortcuts 97 Show Me How menu 15 show-me-how pages printing 104 SIMMs, incompatibility 122 skewed pages 184 sleep delay changing settings 90 disabling 90 enabling 90 time 90 Sleep mode delay, setting 26 power specifications 210 turning on or off 36 small paper, printing on 87 smeared toner, problemsolving 183 software embedded Web server 48, 55 HP Easy Printer Care 49, 106 HP Printer Utility 54 HP Web Jetadmin 48 Macintosh 54 settings 44, 52 supported operating systems 40, 52 uninstalling Macintosh 52 Solaris software 50 special media guidelines 77 special paper guidelines 77 specifications acoustic 211 electrical 210 features 5 operating environment 212 physical 210 specks, problem-solving 182, 185 speed resolution settings 23 Spool32 errors 190 spots, problem-solving 182, 185 stacker part number 197 printing to 88, 92 staple cartridges loading 120 part numbers 197 staple jams 177 staple options Macintosh 58 Windows 99 stapler/stacker default, setting as 92 jams, staple 177 loading staples 120 part number 197 printing to 88, 92 stapling documents 92 status embedded Web server 110 HP Easy Printer Care 107 HP Printer Utility, Macintosh 55 Macintosh services tab 59 messages, types of 143 supplies page, printing 17 status, supplies control panel messages 12 stopping a print request 96 storage, job accessing 93 features 93 Macintosh settings 55, 59 Retrieve Job menu 16 settings 25 store jobs Windows 100 stored jobs deleting 94 printing 93 security 113 storing print cartridges 116 straight-through paper path 87 subnet mask 65 supplies counterfeit 116 non-HP 116 ordering 196 ordering through embedded Web server 111 part numbers 197 recycling 215 replacement intervals 116 replacing print cartridges 117 status page, printing 17 status, viewing with embedded Web server 110 status, viewing with HP Printer Utility 55 supplies, status control panel messages 12 HP Easy Printer Care 107 supply-status, Services tab Macintosh 59 Windows 100 support embedded Web server links 111 HP Printer Utility pages 55 Linux 193 online 100, 206 repacking device 207 supported media 71 SupportPack, HP 208 symbol sets 21 system requirements embedded Web server 109 System Setup menu 25 T TCP/IP parameters, manual configuration 65, 66 TCP/IP settings 30 technical support Linux 193 online 206 repacking device 207 temperature specifications 212 tests network 33 ENWW Index 229

Section	Page
Product basics	13
Product comparison	14
HP LaserJet P4014 models	14
HP LaserJet P4015 models	15
HP LaserJet P4515 models	16
Features comparison	17
Product Walkaround	19
Front view	19
Rear view	20
Interface ports	21
Model and serial-number label location	22
Control panel	23
Control-panel layout	24
Use the control-panel menus	26
Use the menus	26
Show Me How menu	27
Retrieve Job menu	28
Information menu	29
Paper Handling menu	30
Configure Device menu	31
Printing submenu	31
Print Quality submenu	34
System Setup submenu	37
Stapler Stacker submenu	41
MBM-5 (multi-bin mailbox) submenu	41
I/O submenu	42
Resets submenu	48
Diagnostics menu	49
Service menu	50
Software for Windows	51
Supported operating systems for Windows	52
Supported printer drivers for Windows	53
HP Universal Print Driver (UPD)	54
UPD installation modes	54
Select the correct printer driver for Windows	55
Priority for print settings	56
Change printer-driver settings for Windows	57
Software installation types for Windows	58
Remove software for Windows	59
Supported utilities for Windows	60
HP Web Jetadmin	60
Embedded Web server	60
HP Easy Printer Care	61
Software for other operating systems	62
Use the product with Macintosh	63
Software for Macintosh	64
Supported operating systems for Macintosh	64
Supported printer drivers for Macintosh	64
Remove software from Macintosh operating systems	64
Priority for print settings for Macintosh	64
Change printer-driver settings for Macintosh	65
Software for Macintosh computers	66
HP Printer Utility	66
Open the HP Printer Utility	66
HP Printer Utility features	67
Supported utilities for Macintosh	67
Embedded Web server	67
Use features in the Macintosh printer driver	68
Print	68
Create and use printing presets in Macintosh	68
Resize documents or print on a custom paper size	68
Print a cover page	68
Use watermarks	69
Print multiple pages on one sheet of paper in Macintosh	69
Print on both sides of the page (duplex printing)	70
Set the stapling options	70
Store jobs	71
Use the Services menu	71
Connectivity	73
USB configuration	74
Connect the USB cable	74
Network configuration	75
Supported network protocols	75
Configure the network product	76
View or change network settings	76
Set or change the network password	76
Manually configure IPv4 TCP/IP parameters from the control panel	77
Manually configure IPv6 TCP/IP parameters from the control panel	78
Disable network protocols (optional)	79
Disable IPX/SPX, AppleTalk, or DLC/LLC	79
Link speed and duplex settings	80
Paper and print media	81
Understand paper and print media use	82
Supported paper and print media sizes	83
Custom paper sizes	85
Supported paper and print media types	86
Supported paper types for input options	86
Supported paper types for output options	87
Tray and bin capacity	88
Special paper or print media guidelines	89
Load trays	90
Paper orientation for loading trays	90
Load letterhead, preprinted, or prepunched paper	90
Load envelopes	91
Load Tray 1	92
Load Tray 2 or an optional 500-sheet tray	93
Load an optional 1,500-sheet tray	95
Configure trays	97
Configure a tray when loading paper	97
Configure a tray to match print job settings	97
Configure a tray by using the Paper Handling menu	98
Select the paper by source, type, or size	98
Source	98
Type and size	98
Use paper output options	99
Print to the top (standard) output bin	99
Print to the rear output bin	99
Print to the optional stacker or stapler/stacker	100
Print to the 5-bin mailbox	100
Use product features	101
Economy settings	102
EconoMode	102
Sleep delay	102
Set sleep delay	102
Disable or enable sleep mode	102
Wake time	103
Set the wake time	103
Staple documents	104
Use job storage features	105
Create a stored job	105
Print a stored job	105
Delete a stored job	106
Print tasks	107
Cancel a print job	108
Stop the current print job from the control panel	108
Stop the current print job from the software program	108
Use features in the Windows printer driver	109
Open the printer driver	109
Use printing shortcuts	109
Set paper and quality options	110
Set document effects	110
Set document finishing options	111
Set product output options	111
Set job storage options	112
Obtain support and product-status information	112
Set advanced printing options	113
Manage and maintain the product	115
Print the information and show-me-how pages	116
Use the HP Easy Printer Care software	118
Open the HP Easy Printer Care software	118
HP Easy Printer Care software sections	119
Use the embedded Web server	121
Open the embedded Web server by using a network connection	121
Embedded Web server sections	122
Use HP Web Jetadmin software	124
Use security features	125
IP Security	125
Secure the embedded Web server	125
Secure stored jobs	125
Lock the control panel menus	126
Lock the formatter cage	127
Manage supplies	128
Print-cartridge storage	128
HP policy on non-HP print cartridges	128
HP fraud hotline and Web site	128
Supplies life	128
Replace supplies and parts	129
Supply replacement guidelines	129
Change the print cartridge	129
Load staples	132
Perform preventive maintenance	133
Reset the maintenance-kit counter	133
Install memory, internal USB devices, and external print server cards	134
Overview	134
Install memory	134
Install product memory	134
Check DIMM installation	138
Save resources (permanent resources)	138
Enable memory for Windows	139
Install internal USB devices	140
Install HP Jetdirect print server cards	143
Install an HP Jetdirect print server card	143
Remove an HP Jetdirect print server card	144
Clean the product	145
Clean the exterior	145
Clean the paper path	145
Upgrade the firmware	146
Determine the current firmware version	146
Download new firmware from the HP Web site	146
Transfer the new firmware to the product	146
Use FTP to upload the firmware through a browser	146
Use FTP to upgrade the firmware on a network connection	147
Use HP Web Jetadmin to upgrade the firmware	148
Use Microsoft Windows commands to upgrade the firmware	149
Upgrade the HP Jetdirect firmware	149
Solve problems	151
Solve general problems	152
Troubleshooting checklist	152
Factors that affect product performance	153
Restore factory settings	154
Interpret control-panel messages	155
Control-panel message types	155
Control-panel messages	155
Jams	172
Common causes of jams	172
Jam locations	173
Clear jams	174
Clear jams from the top-cover and print-cartridge areas	174
Clear jams from the optional envelope feeder	176
Clear jams from the trays	178
Clear jams from Tray 1	178
Clear jams from Tray 2 or an optional 500-sheet tray	178
Clear jams from the optional 1,500-sheet tray	179
Clear jams from the optional duplexer	181
Clear jams from the fuser area	182
Clear jams from the output areas	187
Clear jams from the rear output bin	187
Clear jams from the optional stacker or stapler/stacker	188
Clear paper jams from the optional stacker or stapler/stacker	188
Clear staple jams from the optional stapler/stacker	189
Clear jams from the optional 5-bin mailbox	190
Jam recovery	192
Solve print-quality problems	193
Print-quality problems associated with paper	193
Print-quality problems associated with the environment	193
Print-quality problems associated with jams	193
Image defect examples	194
Solve performance problems	199
Solve connectivity problems	200
Solve direct-connect problems	200
Solve network problems	200
Solve common Windows problems	202
Solve common Macintosh problems	203
Solve Linux problems	205
Supplies and accessories	207
Order parts, accessories, and supplies	208
Order directly from HP	208
Order through service or support providers	208
Order directly through the HP Easy Printer Care software	208
Part numbers	209
Paper-handling accessories	209
Print cartridges	209
Maintenance kits	210
Memory	210
Cables and interfaces	210
Paper	211
Service and support	215
Hewlett-Packard limited warranty statement	215
Print cartridge limited warranty statement	216
Customer self-repair warranty service	217
Customer support	218
HP maintenance agreements	219
On-site service agreements	219
Next-day on-site service	219
Weekly (volume) on-site service	219
Repacking the device	219
Extended warranty	220
Specifications	221
Physical specifications	222
Electrical specifications	222
Acoustic specifications	223
Operating environment	224
Regulatory information	225
FCC regulations	226
Environmental product stewardship program	227
Protecting the environment	227
Ozone production	227
Power consumption	227
Toner consumption	227
Paper use	227
Plastics	227
HP LaserJet print supplies	227
Return and recycling instructions	228
United States and Puerto Rico	228
Multiple returns (more than one cartridge)	228
Single returns	228
Shipping	228
Non-U.S. returns	228
Paper	228
Material restrictions	228
Disposal of waste equipment by users in private households in the European Union	229
Chemical substances	229
Material Safety Data Sheet (MSDS)	229
For more information	230
Declaration of conformity	231
Declaration of conformity	231
Safety statements	232
Laser safety	232
Canadian DOC regulations	232
VCCI statement (Japan)	232
Power cord statement (Japan)	232
EMI statement (Korea)	232
Laser statement for Finland	233
Substances Table (China)	234

Match case Limit results 1 per page

service

repacking device

207

service agreements

207

Services tab

Macintosh

settings

driver presets (Macintosh)

drivers

45,

priority

44,

restoring defaults

Settings tab, embedded Web

server

110

shipping device

207

shortcuts

Show Me How menu

show-me-how pages

printing

104

SIMMs, incompatibility

122

skewed pages

184

sleep delay

changing settings

disabling

enabling

time

Sleep mode

delay, setting

power specifications

210

turning on or off

small paper, printing on

smeared toner, problem-

solving

183

software

embedded Web server

48,

HP Easy Printer Care

49,

106

HP Printer Utility

HP Web Jetadmin

Macintosh

settings

44,

supported operating

systems

40,

uninstalling Macintosh

Solaris software

special media

guidelines

special paper

guidelines

specifications

acoustic

211

electrical

210

features

operating environment

212

physical

210

specks, problem-solving

182,

185

speed

resolution settings

Spool32 errors

190

spots, problem-solving

182,

185

stacker

part number

197

printing to

88,

staple cartridges

120

part numbers

197

staple jams

177

staple options

Macintosh

Windows

stapler/stacker

default, setting as

jams, staple

177

loading staples

120

part number

197

printing to

88,

stapling documents

status

embedded Web server

110

HP Easy Printer Care

107

HP Printer Utility,

Macintosh

Macintosh services tab

messages, types of

143

supplies page, printing

status, supplies

control panel messages

stopping a print request

storage, job

accessing

features

Macintosh settings

55,

Retrieve Job menu

settings

store jobs

Windows

100

stored jobs

deleting

printing

security

113

storing

print cartridges

116

straight-through paper path

subnet mask

supplies

counterfeit

116

non-HP

116

ordering

196

ordering through embedded

Web server

111

part numbers

197

recycling

215

replacement intervals

116

replacing print cartridges

117

status page, printing

status, viewing with embedded

Web server

110

status, viewing with HP Printer

Utility

supplies, status

control panel messages

HP Easy Printer Care

107

supply-status, Services tab

Macintosh

Windows

100

support

embedded Web server

links

111

HP Printer Utility pages

Linux

193

online

100,

206

repacking device

207

supported media

SupportPack, HP

208

symbol sets

system requirements

embedded Web server

109

System Setup menu

TCP/IP parameters, manual

configuration

65,

TCP/IP settings

technical support

Linux

193

online

206

repacking device

207

temperature specifications

212

tests

network

ENWW

Index

229