Clear jams from the top-cover and print-cartridge areas
.................................
162
Clear jams from the optional envelope feeder
................................................
164
Clear jams from the trays
................................................................................
166
Clear jams from Tray 1
...................................................................
166
Clear jams from Tray 2 or an optional 500-sheet tray
...................
166
Clear jams from the optional 1,500-sheet tray
................................
167
Clear jams from the optional duplexer
...........................................................
169
Clear jams from the fuser area
........................................................................
170
Clear jams from the output areas
....................................................................
175
Clear jams from the rear output bin
................................................
175
Clear jams from the optional stacker or stapler/stacker
.................
176
Clear jams from the optional 5-bin mailbox
....................................
178
Jam recovery
...................................................................................................................
180
Solve print-quality problems
.............................................................................................................
181
Print-quality problems associated with paper
..................................................................
181
Print-quality problems associated with the environment
..................................................
181
Print-quality problems associated with jams
....................................................................
181
Image defect examples
....................................................................................................
182
Solve performance problems
...........................................................................................................
187
Solve connectivity problems
.............................................................................................................
188
Solve direct-connect problems
........................................................................................
188
Solve network problems
..................................................................................................
188
Solve common Windows problems
.................................................................................................
190
Solve common Macintosh problems
................................................................................................
191
Solve Linux problems
.......................................................................................................................
193
Appendix A
Supplies and accessories
Order parts, accessories, and supplies
............................................................................................
196
Order directly from HP
.....................................................................................................
196
Order through service or support providers
.....................................................................
196
Order directly through the HP Easy Printer Care software
..............................................
196
Part numbers
....................................................................................................................................
197
Paper-handling accessories
............................................................................................
197
Print cartridges
.................................................................................................................
197
Maintenance kits
..............................................................................................................
198
Memory
............................................................................................................................
198
Cables and interfaces
......................................................................................................
198
Paper
...............................................................................................................................
199
Appendix B
Service and support
Hewlett-Packard limited warranty statement
....................................................................................
203
Print cartridge limited warranty statement
........................................................................................
204
Customer self-repair warranty service
..............................................................................................
205
viii
ENWW