HP PSC 1200 HP PSC 1200 all-in-one printer - (English) Reference Guide - Page 36

Homer.book Page 32 Monday, February 24, 2003 6:03 PM chapter 9 medion phone support MEDION provides telephone support free of charge during the all-in-one's phone support period. (Standard phone company charges do apply). Before placing a call for help, try these other free support options: • Onscreen quick help guide • Setup poster • MEDION e-support If you cannot solve the problem using these resources, call a MEDION service technician while you are in front of your computer and all-in-one. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. MEDION phone support needs the following information to assist you: • The all-in-one's model number (located on the front of the all-in-one) • The all-in-one's serial number (located on the bottom of the all-in-one) • The computer's operating system • Messages displayed at the time the situation occurred • Answers to these questions: - Has this situation happened before? Can you re-create it? - When did this happen? - Did you add any new hardware or software around the time this situation began? support phone numbers If you need help solving a problem, contact MEDION using one of the phone numbers in the table below. for this country... use these numbers... Austria Telephone: 0810 / 001048 Fax: 07242 / 93 96 75 92 Belgium Telephone: 09 21 04 023 Denmark Telephone: (0045) 70 20 42 33 France Telephone: INDIGO NO: 0825 / 81 1000 Germany Telephone: 0180 / 563 3466 Fax: 0208 / 765 7000 (0.06 eur/30 sec.) Netherlands Telephone: 0900/ 63 34 660 United Kingdom Telephone: 0870-7270370 32 hp psc 1200 series