HP PSC 950 HP PSC 900 Series - (English) Support and Specifications - Page 5

use hewlett-packard's support services 1 This section explains the service information provided by Hewlett-Packard. For comprehensive information, see the fully searchable onscreen User's Guide in the hp psc software. If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the hp support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country or region, contact your nearest authorized hp dealer for help. get support and other information from the internet If you have Internet access, you can get help from the following hp Web site: http://www.officejetsupport.com The Web site offers technical support, drivers, supplies, and ordering information. hp customer support Software programs from other companies may be included with your hp psc. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact hp Customer Support, do the following before you call. 1 Make sure that: a. Your unit is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray. 2 Reset your unit: a. Turn off the unit using the On button located on the unit's front panel. b. Unplug the power adapter connector from the back of the unit. c. Plug the power adapter connector back into the unit. d. Turn on the unit using the On button. 3 For more information, check the hp Web site at: http://www.officejetsupport.com. 1