HP PageWide Pro 577dw OfficeJet Pro X and PageWide Pro Series - IT Administrat - Page 7

Installing a Network Printer

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 On Windows Server 2012, the "Desktop Experience" feature must be installed before plug and playing a USB device or installing a network printer. Installing a Network Printer This section describes the steps to install a network device on a client PC. First, ensure the software package (MSI) is installed using the process described earlier in this document. The following steps describe how to install a network device: Step 1 Make sure the device you want to install is already on the network and has a valid IP address. Step 2 Write down the IP address or hostname of the network device that you want to install. Step 3 Using an administrator account, run the following command on the target PC to start the network install process: START /WAIT /D"C:\Program Files\HP\\Bin" DeviceSetup.exe /networkaddress NOTE: On Vista and Windows 7, the above command must run from an elevated process when UAC is enabled. This starts a process that attempts to find and install the network device using the specified IP address or hostname. The entire process is done silently without displaying any UI. If the install is successful, it will return a value of 0; otherwise, it will return a non-zero error code. Potential Issues The following is a list of potential issues that might cause the install to fail:  A firewall could be blocking the installer from communicating with the network device. If the target PC is running a firewall, make sure the firewall allows the installer process (DeviceSetup.exe) to establish a TCP connection to the network device. See the firewall section that describes which processes need to be allowed access through a firewall.  The hostname might not be resolving to a valid IP address. If you are using the device hostname to install, make sure there is a name resolution service (e.g., DNS, WINS) running on the network that can resolve the hostname to a valid IP address.  DeviceSetup.exe could be failing on Vista/Windows7 due to UAC. Make sure you run DeviceSetup.exe in elevated mode when UAC is enabled.  You might have entered an incorrect IP address or hostname. Make sure you specify the correct IP address or hostname in the command line.

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On Windows Server 2012, the “Desktop Experience” feature must be installed before
plug and playing a USB device or installing a network printer.
Installing a Network Printer
This section describes the steps to install a network device on a client PC.
First, ensure the software package (MSI) is installed using the process described earlier in
this document.
The following steps describe how to install a network device:
Step 1
Make sure the device you want to install is already on the network and has a valid IP
address.
Step 2
Write down the IP address or hostname of the network device that you want to install.
Step 3
Using an administrator account, run the following command on the target PC to start the
network install process:
START /WAIT /D
“C:
\Program Files\HP\<Product Name>\Bin
”
DeviceSetup.exe /networkaddress <ip address or
hostname>
NOTE
: On Vista and Windows 7, the above command must run from an elevated process
when UAC is enabled.
This starts a process that attempts to find and install the network device using the specified
IP address or hostname. The entire process is done silently without displaying any UI. If the
install is successful, it will return a value of 0; otherwise, it will return a non-zero error code.
Potential Issues
The following is a list of potential issues that might cause the install to fail:
A firewall could be blocking the installer from communicating with the network
device.
If the target PC is running a firewall, make sure the firewall allows the installer
process (DeviceSetup.exe) to establish a TCP connection to the network device.
See
the firewall section
that describes which processes need to be allowed access
through a firewall.
The hostname might not be resolving to a valid IP address.
If you are using the device hostname to install, make sure there is a name resolution
service (e.g., DNS, WINS) running on the network that can resolve the hostname to a
valid IP address.
DeviceSetup.exe could be failing on Vista/Windows7 due to UAC.
Make sure you run DeviceSetup.exe in elevated mode when UAC is enabled.
You might have entered an incorrect IP address or hostname.
Make sure you specify the correct IP address or hostname in the command line.