HP Pavilion 10 TouchSmart 10z-f100 User Guide - Windows 8.1
HP Pavilion 10 TouchSmart 10z-f100 Manual
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- HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 1
User Guide - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 4
iv Safety warning notice - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 5
the wireless button 14 Using operating system controls 14 Sharing data and drives and accessing software 15 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 6
30 Using Windows shortcut keys 31 Using the hot keys 31 6 Managing power ...32 Initiating Sleep and Hibernation ...32 Manually initiating and exiting Sleep 33 Manually initiating and exiting Hibernation (select models only 33 Setting password protection on wakeup 33 Using the power meter and - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 7
is available 35 Resolving a low battery level when the computer cannot exit Hibernation ....... 35 Running on external AC power ...36 Troubleshooting power problems 36 Shutting down (turning off) the computer 37 7 Maintaining your computer ...38 Improving performance ...38 Using Disk Defragmenter - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 8
Downloading a BIOS update 47 Using HP PC Hardware Diagnostics (UEFI 47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 48 10 Backing up, restoring, and recovering ...49 Creating recovery media and backups 49 Creating HP Recovery media 49 Restore and recovery ...50 Recovering using - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 9
3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. on page 14. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 10
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 22. ● You know that you can listen to music on the - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 11
more, use this table. Resource Contents Setup Instructions Windows Basics guide ● Overview of computer setup and features ● Overview of using Windows® Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, from the Start screen, type help - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 12
, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 13
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 14
Right side Component Security cable slot Left side Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Component (1) Power connector (2) AC adapter - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 15
or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 16
. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 8 Chapter 2 Getting to know your computer - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 17
TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 28. Functions like the left button on an external mouse. Functions - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 18
Buttons Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 19
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebar, or the esc key. Returns you to the Start screen - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 20
you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All laser etched labels described in this section will be located on the bottom of your computer. ● Service label-Provides important information to identify your computer. When contacting support - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 21
Component (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model number (select models only) ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 22
information and website links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You can control to a network, and diagnose and repair network problems. To use operating system controls: 14 Chapter 3 Connecting to a network - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 23
type help, and then select Help and Support. Sharing data and drives and accessing software Add. 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. From an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 24
the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 25
more information, from the Start screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 26
Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 27
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 28
or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 29
connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 30
HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 31
Control Panel. Select Appearance and Personalization. Under Display, select Adjust screen resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 32
one of the USB ports on the computer. Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad or the keyboard. Select an external mouse. NOTE: TouchPad gestures are not supported in all apps. 24 Chapter 5 Navigating the screen - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 33
Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 25 - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 34
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 35
2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Rotating (select - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 36
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 37
Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 38
Hardware Diagnostics (UEFI) on page 46 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. After to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 39
actions quickly. Press the Windows key alone or in combination with a specific key to perform a designated action. For commonly used shortcuts, use the Windows Basics guide. Using the hot keys A hot key is a combination of the fn key and the esc key, or the spacebar. To use a hot key: ▲ Briefly - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 40
is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 33. ● Hibernation - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 41
your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 42
replace the factory-sealed battery. Removing or replacing the battery could affect your warranty coverage. If the battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 43
● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 44
about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 45
. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 46
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC the Start screen, type disk. 3. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help. - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 47
recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 48
Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 49
◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 50
letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password from the Start screen, type hp support assistant, and then select the HP Support Assistant app. 42 Chapter 8 Securing your computer - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 51
on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 52
be regularly updated to correct security problems and improve software performance. For more Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP the latest versions, go to http://www.hp.com/support. At this location, you can also register to - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 53
after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 54
in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 55
device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 56
, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the product name - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 57
system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 58
the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 59
the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 60
- or - Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 61
11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 62
electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 63
AC adapter, testing 36 action keys decrease screen brightness 30 Help and Support 30 identifying 11 increase screen brightness 30 next track or section 31 (UEFI) downloading 48 using 48 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 49 recovery 52 HP Recovery - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 64
11 fn 11 Windows 11 L labels Bluetooth 13 regulatory 13 serial number 12 service 12 wireless certification 13 WLAN 13 LAN, connecting 18 lights AC adapter 6 discs 49, 52 HP Recovery Manager 51 media 52 options 50 starting 51 supported discs 49 system 51 USB flash drive 52 using HP Recovery media 50 - HP Pavilion 10 TouchSmart 10z-f100 | User Guide - Windows 8.1 - Page 65
video 22 W webcam identifying 8, 19 using 20 webcam light, identifying 8, 19 Windows File History 50 restoring files 50 system restore point 49 Windows key, identifying 11 Windows passwords 43 Wireless Assistant software 14 wireless button 14 wireless certification label 13 wireless controls button
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