HP Pavilion 11-n000 User Guide 1 - Page 61

IMPORTANT:

Recovery through HP Recovery Manager should be used as a final attempt to

correct computer issues.

●

HP Recovery media must be used if the computer hard drive fails. If you have not already

created recovery media, see

Creating HP Recovery media (select models only)

on page

48

.

●

To use the Factory Reset option (select models only), you must use HP Recovery media. If you

have not already created recovery media, see

Creating HP Recovery media (select models only)

on page

48

.

●

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media

does not work, you can obtain recovery media for your system from support. See the

Worldwide

Telephone Numbers

booklet included with the computer. You can also find contact information

from the HP website. Go to

http://www.hp.com/

support

, select your country or region, and follow

the on-screen instructions.

IMPORTANT:

HP Recovery Manager does not automatically provide backups of your personal

data. Before beginning recovery, back up any personal data you want to retain.

Using HP Recovery media, you can choose from one of the following recovery options:

NOTE:

Only the options available for your computer display when you start the recovery process.

●

System Recovery—Reinstalls the original operating system, and then configures the settings for

the programs that were installed at the factory.

●

Minimized Image Recovery (select models only)—Reinstalls the operating system and all

hardware-related drivers and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information

from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the

software that was installed at the factory.

The HP Recovery partition (select models only) allows System Recovery and Minimized Image

Recovery (select models only).

Using the HP Recovery partition (select models only)

The HP Recovery partition allows you to perform a system recovery or minimized image recovery

(select models only) without the need for recovery discs or a recovery USB flash drive. This type of

recovery can be used only if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

IMPORTANT:

For tablets with a detachable keyboard, connect the keyboard to the keyboard dock

before beginning these steps (select models only).

1.

From the Start screen, type

recovery

, select

Recovery Manager

, and then select

HP Recovery

Environment

.

- or-

Press

f11

while the computer boots, or press and hold

f11

as you press the power button.

2.

Select

Troubleshoot

from the boot options menu.

3.

Select

Recovery Manager

, and then follow the on-screen instructions.

Restore and recovery

51

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	18
Changing your notebook to an entertainment stand	19
Changing your notebook to a tablet	19
Top	20
TouchPad	20
Lights	21
Speakers	21
Keys	22
Using the action keys	22
Labels	23
Connecting to a network	25
Connecting to a wireless network	25
Using the wireless controls	25
Wireless button	25
Operating system controls	26
Connecting to a WLAN	26
Using Bluetooth wireless devices (select models only)	27
Connecting to a wired network—LAN (select models only)	27
Sharing data and drives and accessing software	28
Sharing media and data across your home group network (select models only)	28
Enjoying entertainment features	29
Multimedia features	29
Using a webcam or 3D camera (select models only)	30
Using audio	31
Connecting speakers	31
Connecting headphones	31
Connecting a microphone	31
Connecting headsets	31
Using Beats Audio (select models only)	31
Accessing Beats Audio Control Panel	31
Enabling and disabling Beats Audio	32
Using video	32
Connecting video devices using an HDMI cable (select models only)	32
Setting up HDMI audio	33
Discovering and connecting to Miracast-compatible wireless displays (select Intel models only)	33
Navigating the screen	34
Using the TouchPad and touch screen gestures	34
Tap	34
Two-finger scroll	35
Two-finger pinch zoom	35
Two-finger click	35
Right-edge swipe	36
Left-edge swipe	36
Top-edge swipe and bottom-edge swipe	36
One-finger slide (touch screen only)	37
Using the keyboard and optional mouse	37
Managing power	38
Initiating and exiting Sleep and Hibernation	38
Manually initiating and exiting Sleep	39
Manually initiating and exiting Hibernation (select models only)	39
Setting password protection on wakeup (exiting Sleep or Hibernation)	39
Using the power meter and power settings	40
Running on battery power	40
Factory-sealed battery (select models only)	40
Finding battery information	40
Conserving battery power	41
Identifying low battery levels	41
Resolving a low battery level	41
Resolving a low battery level when external power is available	41
Resolving a low battery level when no power source is available	42
Resolving a low battery level when the computer cannot exit Hibernation	42
Running on AC power	42
Troubleshooting power problems	42
Shutting down (turning off) the computer	43
Maintaining your computer	45
Improving performance	45
Using HP 3D DriveGuard	45
Identifying HP 3D DriveGuard status	45
Using Disk Defragmenter	45
Using Disk Cleanup	46
Updating programs and drivers	46
Cleaning your computer	46
Cleaning procedures	47
Cleaning the display	47
Cleaning the sides or cover	47
Cleaning the TouchPad, keyboard, or mouse (select models only)	47
Traveling with or shipping your computer	47
Securing your computer and information	49
Using passwords	49
Setting Windows passwords	49
Setting Setup Utility (BIOS) passwords	50
Using Internet security software	50
Using antivirus software	50
Using firewall software	51
Installing software updates	51
Installing critical security updates	51
Using HP Touchpoint Manager (select models only)	51
Securing your wireless network	52
Backing up your software applications and information	52
Using an optional security cable lock	52
Using Setup Utility (BIOS)	53
Starting Setup Utility (BIOS)	53
Updating the BIOS	53
Determining the BIOS version	53
Downloading a BIOS update	54
Synchronizing a tablet and keyboard (select models only)	55
Using HP PC Hardware Diagnostics (UEFI)	56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	56
Backing up, restoring, and recovering	58
Creating recovery media and backups	58
Creating HP Recovery media (select models only)	58
Using Windows tools	59
Restore and recovery	60
Recovering using HP Recovery Manager	60
What you need to know before you get started	60
Using the HP Recovery partition (select models only)	61
Using HP Recovery media to recover	62
Changing the computer boot order	62
Removing the HP Recovery partition (select models only)	62
Specifications	64
Input power	64
Operating environment	64
Electrostatic Discharge	65
Accessibility	66
Supported assistive technologies	66
Contacting support	66

HP Pavilion 11-n000 User Guide 1 - Page 61

Using the HP Recovery partition (select models only), Worldwide, Telephone Numbers

Page 61 highlights