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Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

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Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it may upload results to a preconfigured server. For more information on Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/go/techcenter/pcdiags, and then select Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics UEFI section, select Download Remote Diagnostics, and then select Run. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number NOTE: For some products, it may be necessary to download the software by using the product name or number. To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps: 1. Go to http://www.hp.com/support. 2. Select Get software and drivers, select your type of product, enter the product name or number in the search box that is displayed, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the following customizations: ● Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a disk drive or USB flash drive) to run remote diagnostics. ● Set a location for storing the test results. You can also set the user name and password settings used for uploads. ● Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. 2. Select Advanced, and then select Settings. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 49

Section	Page
Getting started	13
Best practices	13
More HP resources	14
Getting to know your computer	15
Locating hardware	15
Locating software	15
Right side	16
Left side	18
Display	19
Keyboard area	20
TouchPad	20
Lights	21
Button and speaker	22
Special keys	23
Action keys	24
Bottom	26
Rear	27
Labels	28
Connecting to a network	30
Connecting to a wireless network	30
Using the wireless controls	30
Airplane mode key	30
Operating system controls	30
Connecting to a WLAN	31
Using HP Mobile Broadband (select products only)	32
Using GPS (select products only)	32
Using Bluetooth wireless devices (select products only)	32
Connecting Bluetooth devices	32
Connecting to a wired network—LAN (select products only)	33
Enjoying entertainment features	34
Using the camera	34
Using audio	34
Connecting speakers	34
Connecting headphones	34
Connecting headsets	35
Using sound settings	35
Using video	35
Connecting video devices using an HDMI cable (select products only)	35
Setting up HDMI audio	36
Discovering and connecting to Miracast-compatible wireless displays (select products only)	37
Navigating the screen	38
Using TouchPad and touch screen gestures	38
Tap	38
Two-finger pinch zoom	39
Two-finger slide (TouchPad only)	39
Two-finger tap (TouchPad only)	39
Four-finger tap (TouchPad only)	40
Three-finger swipe (TouchPad only)	40
One-finger slide (touch screen only)	41
Using an optional keyboard or mouse	41
Using an on-screen keyboard (select products only)	41
Managing power	42
Using Sleep and Hibernation	42
Initiating and exiting Sleep	42
Initiating and exiting Hibernation (select products only)	43
Shutting down (turning off) the computer	43
Using the Power icon and Power Options	44
Running on battery power	44
Using HP Fast Charge (select products only)	44
Displaying battery charge	45
Finding battery information in HP Support Assistant (select products only)	45
Conserving battery power	45
Identifying low battery levels	45
Resolving a low battery level	46
Resolving a low battery level when external power is available	46
Resolving a low battery level when no power source is available	46
Resolving a low battery level when the computer cannot exit Hibernation	46
Factory-sealed battery	46
Running on external power	46
Maintaining your computer	48
Improving performance	48
Using Disk Defragmenter	48
Using Disk Cleanup	48
Using HP 3D DriveGuard (select products only)	48
Identifying HP 3D DriveGuard status	49
Updating programs and drivers	49
Cleaning your computer	49
Cleaning procedures	49
Cleaning the display	50
Cleaning the sides or cover	50
Cleaning the TouchPad, keyboard, or mouse (select products only)	50
Traveling with or shipping your computer	50
Securing your computer and information	52
Using passwords	52
Setting Windows passwords	52
Setting Setup Utility (BIOS) passwords	53
Using Windows Hello (select products only)	54
Using Internet security software	54
Using antivirus software	54
Using firewall software	54
Installing software updates	55
Using HP Device as a Service (HP DaaS) (select products only)	55
Securing your wireless network	55
Backing up your software applications and information	55
Using an optional security cable (select products only)	55
Using Setup Utility (BIOS)	56
Starting Setup Utility (BIOS)	56
Updating Setup Utility (BIOS)	56
Determining the BIOS version	56
Downloading a BIOS update	57
Using HP PC Hardware Diagnostics	58
Using HP PC Hardware Diagnostics Windows (select products only)	58
Downloading HP PC Hardware Diagnostics Windows	58
Downloading the latest HP PC Hardware Diagnostics Windows version	59
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	59
Installing HP PC Hardware Diagnostics Windows	59
Using HP PC Hardware Diagnostics UEFI	59
Starting HP PC Hardware Diagnostics UEFI	60
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	60
Downloading the latest HP PC Hardware Diagnostics UEFI version	60
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	60
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	61
Downloading Remote HP PC Hardware Diagnostics UEFI	61
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	61
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	61
Customizing Remote HP PC Hardware Diagnostics UEFI settings	61
Backing up, restoring, and recovering	63
Using Windows tools for backing up, restoring, and recovering your computer	63
Creating backups	63
Restoring and recovering	63
Creating HP Recovery media (select products only)	64
Using HP Recovery Manager to create recovery media	64
Before you begin	64
Creating the recovery media	65
Using the HP Cloud Recovery Download Tool to create recovery media	65
Restoring and recovery	65
Restoring, resetting, and refreshing using Windows tools	65
Restoring using HP Recovery Manager and the HP Recovery partition	65
Recovering using HP Recovery Manager	66
Recovering using the HP Recovery partition (select products only)	66
Recovering using HP Recovery media	67
Changing the computer boot order	67
Removing the HP Recovery partition (select products only)	67
Specifications	68
Input power	68
Operating environment	69
Electrostatic Discharge	70
Accessibility	71
Accessibility	71
Finding the technology tools you need	71
Our commitment	71
International Association of Accessibility Professionals (IAAP)	71
Finding the best assistive technology	72
Assessing your needs	72
Accessibility for HP products	72
Standards and legislation	73
Standards	73
Mandate 376 – EN 301 549	73
Web Content Accessibility Guidelines (WCAG)	73
Legislation and regulations	73
United States	74
21st Century Communications and Video Accessibility Act (CVAA)	74
Canada	74
Europe	75
United Kingdom	75
Australia	75
Worldwide	75
Useful accessibility resources and links	76
Organizations	76
Educational institutions	76
Other disability resources	76
HP links	76
Contacting support	77

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Using Remote HP PC Hardware Diagnostics UEFI settings (select

products only)

Remote HP PC Hardware Diagnostics UEFI is a

ﬁrmware

(BIOS) feature that downloads HP PC Hardware

Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it may upload

results to a

preconﬁgured

server. For more information on Remote HP PC Hardware Diagnostics UEFI, go to

http://www.hp.com/

go/techcenter/pcdiags

, and then select

Find out more

Downloading Remote HP PC Hardware Diagnostics UEFI

NOTE:

HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a

server.

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps:

Go to

http://www.hp.com/

go/techcenter/pcdiags

. The HP PC Diagnostics home page is displayed.

In the

HP PC Hardware Diagnostics UEFI

section, select

Download Remote Diagnostics

, and then select

Run

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number

NOTE:

For some products, it may be necessary to download the software by using the product name or

number.

To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps:

Go to

http://www.hp.com/

support

Select

Get software and drivers

, select your type of product, enter the product name or number in the

search box that is displayed, select your computer, and then select your operating system.

In the

Diagnostics

section, follow the on-screen instructions to select and download the

Remote UEFI

version for the product.

Customizing Remote HP PC Hardware Diagnostics UEFI settings

Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the

following customizations:

●

Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in

interactive mode by selecting

Execute Remote HP PC Hardware Diagnostics

●

Set the location for downloading the diagnostic tools. This feature provides access to the tools from the

HP website or from a server that has been

preconﬁgured

for use. Your computer does not require the

traditional local storage (such as a disk drive or USB

ﬂash

drive) to run remote diagnostics.

●

Set a location for storing the test results. You can also set the user name and password settings used for

uploads.

●

Display status information about the diagnostics run previously.

To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps:

Turn on or restart the computer, and when the HP logo appears, press

f10

to enter Computer Setup.

Select

Advanced

, and then select

Settings

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)