HP Pavilion Desktop PC TP01-3000i User Guide - Page 40

Power, Monitor (select products only), If you have monitor problems

Page 40 highlights

Table 8-1 Computer symptoms and solutions (continued) Symptom Possible solution - or - Press and hold the power button on the computer for 10 or more seconds to turn off the computer. Then press the power button again to turn on the computer. Error message: Invalid system disk or Non­ System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on the keyboard. Power If your computer has power problems, refer to the following table for possible solutions. Table 8-2 Power symptoms and solutions Symptom Possible solution Computer does not turn off when the power button is pressed Press and hold the power button until the computer turns off. Then turn the computer on again. Computer shuts down ● automatically ● The computer might be in an exceedingly hot environment. Let it cool down. Be sure that computer air vents are not blocked. NOTE: If your computer has an internal fan, be sure that the internal fan is running. Monitor (select products only) If you have monitor problems, refer to the following table for possible solutions. Table 8-3 Monitor symptoms and solutions Symptom Possible solution Screen is blank, and monitor power light is off Reconnect the power cable to the back of the monitor and to the AC outlet. Press the power button on the monitor. Screen is blank Press the space bar on the keyboard or move the mouse to redisplay the screen image. Press the Sleep button (select products only) or esc to resume from Sleep mode. Press the power button to turn on the computer. Inspect the monitor cable for bent pins. ● If any of the pins are bent, replace the monitor cable. ● If no pins are bent, reconnect the monitor cable to the computer. Images on the screen are too large or too small, or the images are fuzzy Adjust the monitor resolution setting in Windows. 32 Chapter 8 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64

Table 8-1
Computer symptoms and solutions
(continued)
Symptom
Possible solution
– or –
Press and hold the power button on the computer for 10 or more seconds to turn off the computer. Then press the power
button again to turn on the computer.
Error message: Invalid
system disk or Non±
System disk or Disk
error
When drive activity stops, remove the optical disc inside the optical drive, and then press the
spacebar
on the keyboard.
Power
If your computer has power problems, refer to the following table for possible solutions.
Table 8-2
Power symptoms and solutions
Symptom
Possible solution
Computer does not
turn off when the
power button is
pressed
Press and hold the power button until the computer turns off. Then turn the computer on again.
Computer shuts down
automatically
The computer might be in an exceedingly hot environment. Let it cool down.
Be sure that computer air vents are not blocked.
NOTE:
If your computer has an internal fan, be sure that the internal fan is running.
Monitor (select products only)
If you have monitor problems, refer to the following table for possible solutions.
Table 8-3
Monitor symptoms and solutions
Symptom
Possible solution
Screen is blank, and
monitor power light is off
Reconnect the power cable to the back of the monitor and to the AC outlet.
Press the power button on the monitor.
Screen is blank
Press the
space bar
on the keyboard or move the mouse to redisplay the screen image.
Press the Sleep button (select products only) or
esc
to resume from Sleep mode.
Press the power button to turn on the computer.
Inspect the monitor cable for bent pins.
If any of the pins are bent, replace the monitor cable.
If no pins are bent, reconnect the monitor cable to the computer.
Images on the screen are
too large or too small, or
the images are fuzzy
Adjust the monitor resolution setting in Windows.
32
Chapter 8
Troubleshooting