HP Pavilion dv3-4200 Notebook Essentials - Windows 7 - Page 6

Troubleshooting, Appendix A: Backup and recovery, Appendix B: Specifications

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Contents Chapter 4: Troubleshooting Troubleshooting resources 19 Quick troubleshooting 19 The computer is unable to start up 19 The computer screen is blank 19 Software is functioning abnormally 20 The computer is on but is not responding 20 The computer is unusually warm 20 An external device is not working 21 The wireless network connection is not working 21 Appendix A: Backup and recovery Creating recovery discs 23 Backing up your information 24 Using Windows Backup and Restore 25 Using system restore points 25 Performing a recovery 26 Recovering using the recovery discs 26 Recovering using the partition on the hard drive 27 Appendix B: Specifications Operating environment 29 Input power 29 Appendix C: Routine care Cleaning the display 31 Cleaning the TouchPad and keyboard 31 Traveling and shipping 31 Index iv Notebook Essentials

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iv
Notebook Essentials
Contents
Chapter 4: Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The computer is unable to start up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The computer screen is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Software is functioning abnormally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The computer is on but is not responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The computer is unusually warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
An external device is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Appendix A: Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Windows Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recovering using the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recovering using the partition on the hard drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Appendix B: Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Input power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix C: Routine care
Cleaning the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the TouchPad and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Traveling and shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Index