HP Pavilion n3370 HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 7

Service and Support, Solving Problems with Your Computer, Specifications and Regulatory Information

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Service and Support ...85 Hewlett-Packard Limited Warranty Statement 86 Getting Support for Your Pavilion PC 88 To use the Pavilion Notebook User's Guide 88 To get help from the HP notebook website 88 To call HP for Service and Support 89 Obtaining Repair Service 91 To receive warranty repair service 91 To prepare your computer for shipment 91 Solving Problems with Your Computer 93 Troubleshooting Techniques 94 Audio Problems ...94 CD-ROM Drive Problems 94 Display Problems 95 DVD Problems...97 Hard Disk Drive Problems 98 Heat Problems ...99 Keyboard, Touch Pad, and Mouse Problems 99 Memory Problems 100 Modem Problems 100 PC Card (PCMCIA) Problems 101 Performance Problems 102 Port Replicator Problems 103 Power and Battery Problems 103 Printing Problems 105 Serial, Parallel, and USB Problems 105 Startup Problems 107 Suspending and Resuming Problems 107 Testing Hardware Operation 109 Recovering and Reinstalling Software 111 To recover the factory installation of your hard disk 111 To replace a damaged Recovery CD 112 To update the Pavilion Notebook BIOS 112 To recover an application 113 Sending Your Computer for Service 114 Specifications and Regulatory Information 115 Hardware and Software Specifications 116 Pavilion Notebook PC Hardware Specifications 116 Software System Resources 118 Safety Information ...120 Power Cords...120 Battery Safety...121 Laser Safety...121 Regulatory Information 122 Setup Guide 7

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Setup Guide
7
Service and Support
.......................................................................................................
85
Hewlett-Packard Limited Warranty Statement
...........................................................
86
Getting Support for Your Pavilion PC
........................................................................
88
To use the Pavilion Notebook
User’s Guide
........................................................
88
To get help from the HP notebook website
...........................................................
88
To call HP for Service and Support
......................................................................
89
Obtaining Repair Service
............................................................................................
91
To receive warranty repair service
........................................................................
91
To prepare your computer for shipment
...............................................................
91
Solving Problems with Your Computer
.......................................................................
93
Troubleshooting Techniques
......................................................................................
94
Audio Problems
....................................................................................................
94
CD-ROM Drive Problems
....................................................................................
94
Display Problems
..................................................................................................
95
DVD Problems
......................................................................................................
97
Hard Disk Drive Problems
....................................................................................
98
Heat Problems
.......................................................................................................
99
Keyboard, Touch Pad, and Mouse Problems
........................................................
99
Memory Problems
...............................................................................................
100
Modem Problems
................................................................................................
100
PC Card (PCMCIA) Problems
............................................................................
101
Performance Problems
........................................................................................
102
Port Replicator Problems
....................................................................................
103
Power and Battery Problems
...............................................................................
103
Printing Problems
................................................................................................
105
Serial, Parallel, and USB Problems
....................................................................
105
Startup Problems
.................................................................................................
107
Suspending and Resuming Problems
..................................................................
107
Testing Hardware Operation
.....................................................................................
109
Recovering and Reinstalling Software
.....................................................................
111
To recover the factory installation of your hard disk
..........................................
111
To replace a damaged Recovery CD
...................................................................
112
To update the Pavilion Notebook BIOS
.............................................................
112
To recover an application
....................................................................................
113
Sending Your Computer for Service
........................................................................
114
Specifications and Regulatory Information
...............................................................
115
Hardware and Software Specifications
.....................................................................
116
Pavilion Notebook PC Hardware Specifications
................................................
116
Software System Resources
................................................................................
118
Safety Information
....................................................................................................
120
Power Cords
........................................................................................................
120
Battery Safety
......................................................................................................
121
Laser Safety
.........................................................................................................
121
Regulatory Information
............................................................................................
122