HP Pavilion n5295 HP Pavilion Notebook - Reference Guide - Page 103

Solving Problems with Your Computer, Reference Guide

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Solving Problems with Your Computer Troubleshooting Techniques If the DVD is playing erratically = Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will have to be replaced. = Several DVDs come with additional software on them called "PC Friendly". With some movies this software may make the player unstable, causing errors or erratic play. If this occurs, uninstall the PC Friendly software, reboot your system, and attempt to play the movie again. If a DVD movie stops playing in the middle = The DVD may be double-sided. Open the DVD tray and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and then press the Play button to continue playing the movie. = You may have accidentally paused the DVD movie. Press the Play button to resume playing the movie. = Several DVDs come with additional software on them called "PC Friendly". With some movies this software may make the player unstable, causing errors or erratic play. If this occurs, uninstall the PC Friendly software, reboot your system, and attempt to play the movie again. If you get a Region Code error when playing a DVD movie = Most DVDs include regional codes that are embedded into the disc data. These codes prevent DVD movies from being played in regions of the world that are different from where they are sold. If you get a Region Code error, you are trying to play a DVD from a region that is different than the one your drive is currently set for. The region of your drive may be set a maximum of five times, after that the region becomes fixed. Since the region code is stored on your DVD drive, reinstalling the software or recovering your hard disk will not affect the region setting. 1. To make a change to your region setting: 2. Insert a DVD from the region you want set on your drive. 3. Launch the DVD player software and hit play. 4. If the DVD is from a different region than your current drive setting, a message will come up asking if you wish to change the region. 5. In the Region Change window, you will see several circular buttons next to the regions. The ones that are highlighted white are the ones available on the current DVD you have inserted in the drive. Select one of these buttons and click OK. 6. Your region code has been changed, you can now play the DVD. Reference Guide 103

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Solving Problems with Your Computer
Troubleshooting Techniques
Reference Guide
103
If the DVD is playing erratically
=
Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is
badly scratched, it will have to be replaced.
=
Several DVDs come with additional software on them called “PC Friendly”. With
some movies this software may make the player unstable, causing errors or erratic
play. If this occurs, uninstall the PC Friendly software, reboot your system, and
attempt to play the movie again.
If a DVD movie stops playing in the middle
=
The DVD may be double-sided. Open the DVD tray and read the text near the center
hole of the disc. If it says Side A, flip the disc over, close the tray, and then press the
Play button to continue playing the movie.
=
You may have accidentally paused the DVD movie. Press the Play button to resume
playing the movie.
=
Several DVDs come with additional software on them called “PC Friendly”. With
some movies this software may make the player unstable, causing errors or erratic
play. If this occurs, uninstall the PC Friendly software, reboot your system, and
attempt to play the movie again.
If you get a Region Code error when playing a DVD movie
=
Most DVDs include regional codes that are embedded into the disc data. These codes
prevent DVD movies from being played in regions of the world that are different from
where they are sold. If you get a Region Code error, you are trying to play a DVD
from a region that is different than the one your drive is currently set for. The region
of your drive may be set a maximum of five times, after that the region becomes fixed.
Since the region code is stored on your DVD drive, reinstalling the software or
recovering your hard disk will not affect the region setting.
1.
To make a change to your region setting:
2.
Insert a DVD from the region you want set on your drive.
3.
Launch the DVD player software and hit play.
4.
If the DVD is from a different region than your current drive setting, a message
will come up asking if you wish to change the region.
5.
In the Region Change window, you will see several circular buttons next to the
regions. The ones that are highlighted white are the ones available on the current
DVD you have inserted in the drive. Select one of these buttons and click OK.
6.
Your region code has been changed, you can now play the DVD.