HP Pavilion p6200 Getting Started - Page 44

CD and DVD drives (continued) Symptom Possible solution I cannot create (record) a disc. (continued) If you are on a network, copy the files from a network drive to your hard disk drive first, and then record them to disc. Close all programs and windows, and then restart your computer. I cannot play a DVD movie on a DVD player. Your DVD player cannot play video files that were recorded onto the DVD as data files. To play a movie properly, use a video recording program. Some video files may be viewed on a computer, but not on a home DVD video player. Video Symptom Possible solution Some video files do not play. Your file may be corrupt or in an unsupported format. Open the video file in a video editor, and then resave the file in a supported format. Codec error messages appear when I try to play certain video files. Open the file in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs. If the correct codec is available, the file will play. Note that you must be connected to the Internet to download the codec file. If the correct codec is not available, check to see whether there is an update available for Windows Media Player. For more information, open Windows Media Player Help and search for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model)