HP Pavilion xz100 HP Pavilion Notebook PC zt1200 and xz300 Series - Reference - Page 107
Memory problems, Modem problems
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Troubleshooting and Maintenance Getting Assistance for Your Notebook If you can't log in to Netware servers • If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server's frame type. Check with your network administrator. If the notebook stops responding after booting • Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration. Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • Use the memory troubleshooter in Windows Help and Support. • If you are having memory problems while running MS-DOS programs, use the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your notebook's memory with the e-Diagtools diagnostics-see "Testing the Hardware" on page 120. If memory doesn't increase after adding RAM • Make sure your notebook is using only DDR 266 RAM modules. Modem problems If the modem seems slow • Check for excess static or noise on the line, which reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often difficult or impossible to eliminate. Reference Guide 107