HP Pavilion zt3100 HP Notebook Series - Worldwide Limited Warranty and Technic - Page 6

Contacting HP You can obtain warranty service and technical support by contacting HP at www.hp.com/support. Be sure to have the following information available before you call HP: - Product number, serial number, model name, and model number - Applicable error messages - Add-on options - Operating system - Third-party hardware or software - Detailed questions We have a variety of services available online to help you find answers to your questions and resolve problems-24 hours a day, 7 days a week. Logon to our online services site at www.hp.com/support where you will find a variety of help sources to meet your needs: „ Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. „ Open an online service event with an HP Support Specialist: Have a product Limited Warranty issue or need to contact a technical expert? Contact us online for the fastest time to a solution. Additional Support Available If you are unable to resolve your problem by using our online services, contact our Customer Support Center via phone (see Worldwide Phone Numbers booklet). You will be provided technical support, 24 hours a day, 7 days a week, by our dedicated and professionally trained customer service team. Hardware Technical Support Free hardware technical support is available for a period of one year from the date of purchase. The warranty period for any digital writing pen that comes with the tablet PC product is one (1) year from date of product purchase. After the first year, hardware technical support will be available for a fee (see "Obtaining Technical Support After My Technical Support Period Expires"). 5