HP Pavilion zt3100 HP Notebook Series - Worldwide Limited Warranty and Technic - Page 7

Software Technical Support Free software technical support is available for the first 30 days from the date of purchase, or 90 days just for registering your product. Software technical support is defined as issues/questions about the Operating System, bundled software, and "how-to" installation and configuration questions. After the free software support period, software technical support will be available for a fee (see "Obtaining Technical Support After My Technical Support Period Expires"). In addition, HP offers a one-year software technical support extension for $59.95* (U.S.), which provides telephone technical support for all preinstalled software that came with your HP computer. To order a one-year software technical support extension, please contact technical support (see Worldwide Phone Numbers booklet). *Subject to change without notice. Obtaining Technical Support After My Technical Support Period Expires (US only) HP is also available to support your product after the technical support period has ended. This out-of-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be charged to your credit card when you call customer support. *Subject to change without notice. Obtaining Service Replaceable Parts Program Where available, replacement parts may be sent directly to you to fulfill your warranty repair, which will save considerable repair time. After you call customer support, a replaceable part can be sent directly to you. Once the part arrives, follow the installation instructions provided. If necessary, you may contact customer support and a technician will assist you over the phone to ensure that the installation is quick and easy. (Available in select regions-refer to the Worldwide Phone Numbers booklet for the correct phone number for your region.) 6