HP Photosmart 2700 Wired/Wireless Networking Guide - Page 48

Wired network setup troubleshooting, My Computer, System Properties, Hardware, Device Manager - network windows xp

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Cause The firmware for your wireless adapter needs updating. Solution Check for firmware updates for your wireless adapter on the manufacturer's website, and then update the firmware. Cause The software setup for the HP all-in-one has failed. Solution Uninstall and then reinstall the HP all-in-one software. For more information on uninstalling and reinstalling the software, see the printed User Guide that came with your HP all-in-one. Wired network setup troubleshooting Use this section to solve wired network setup problems. The Computer is unable to discover the HP all-in-one Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly: ● Power cords to the HP all-in-one and the router ● Cables between the router and your computer ● Cables to and from your modem or HP all-in-one Internet connection (if applicable) Cause Your Local Area Network (LAN) card (NIC) is not set up properly. Solution Make sure that your LAN card is set up properly. To check your LAN card in Windows XP 1 Right-click My Computer. 2 In the System Properties dialog box, click the Hardware tab. 3 Click Device Manager. 4 Make sure your card shows up under Network Adapters. 5 Refer to the documentation that came with your card. HP all-in-one Network Guide 45

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Cause
The firmware for your wireless adapter needs updating.
Solution
Check for firmware updates for your wireless adapter on the manufacturer's
website, and then update the firmware.
Cause
The software setup for the HP all-in-one has failed.
Solution
Uninstall and then reinstall the HP all-in-one software.
For more information on uninstalling and reinstalling the software, see the printed
User Guide that came with your HP all-in-one.
Wired network setup troubleshooting
Use this section to solve wired network setup problems.
The Computer is unable to discover the HP all-in-one
Cause
Cables are not connected properly.
Solution
Check the following cables to ensure they are connected properly:
●
Power cords to the HP all-in-one and the router
●
Cables between the router and your computer
●
Cables to and from your modem or HP all-in-one Internet connection (if
applicable)
Cause
Your Local Area Network (LAN) card (NIC) is not set up properly.
Solution
Make sure that your LAN card is set up properly.
To check your LAN card in Windows XP
1
Right-click
My Computer
.
2
In the
System Properties
dialog box, click the
Hardware
tab.
3
Click
Device Manager
.
4
Make sure your card shows up under
Network Adapters
.
5
Refer to the documentation that came with your card.
HP all-in-one Network Guide
45