HP Photosmart 435 HP Photosmart 430 series digital camera with HP instant shar - Page 63

Troubleshooting and support, Problems and solutions

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Chapter 7: Troubleshooting and support Problems and solutions NOTE If you still cannot solve your problem after reviewing the troubleshooting information provided in the following table, you can run diagnostic tests on your camera to try to isolate and solve the problem yourself. The diagnostic tests for this digital camera are provided on the following website: www.hp.com/support Problem Possible cause Solution The camera The batteries The charge in the batteries can be does not are functioning low or completely drained. Try turn on. incorrectly, are installing new or recharged dead, are batteries. installed incorrectly, or are missing. Ensure that the batteries are inserted correctly. Do not use ordinary alkaline batteries. For best results, use photo-lithium batteries or rechargeable NiMH batteries. If you must use alkaline batteries, use high-grade "ultra" or "premium" varieties. Chapter 7: Troubleshooting and support 63

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Chapter 7: Troubleshooting and support
63
Chapter 7:
Troubleshooting and
support
Problems and solutions
NOTE
If you still cannot solve your problem after reviewing the
troubleshooting information provided in the following
table, you can run diagnostic tests on your camera to try
to isolate and solve the problem yourself. The diagnostic
tests for this digital camera are provided on the following
website:
www.hp.com/support
Problem
Possible cause
Solution
The camera
does not
turn on.
The batteries
are functioning
incorrectly, are
dead, are
installed
incorrectly, or
are missing.
The charge in the batteries can be
low or completely drained. Try
installing new or recharged
batteries.
Ensure that the batteries are
inserted correctly.
Do not use ordinary alkaline
batteries. For best results, use
photo-lithium batteries or
rechargeable NiMH batteries. If
you must use alkaline batteries, use
high-grade “ultra” or “premium”
varieties.