HP Photosmart Plus Printer - B209 User Guide - Page 78

Uninstall and reinstall the software, Set Country/Region

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NOTE: You will be prompted to set both the language and the country/region settings, by using the following procedure. To set your language and country/region 1. On the Home Screen, touch the right arrow to view more options. 2. Touch Setup. Solve a problem 3. Touch Preferences. 4. Touch Set Language. 5. Touch the down arrow to scroll through the languages. When the language you want to use appears, touch that language. 6. When prompted, touch Yes to confirm your selection. The Preferences menu reappears. 7. Touch Set Country/Region. 8. Touch the down arrow to scroll through the countries/regions. When the country/ region you want to use appears, touch that country/region. 9. When prompted, touch Yes to confirm your selection. Cause: You might have selected the incorrect country/region when setting up the product. The country/region you select determines the paper sizes shown on the display. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart Plus B209a series, and then clicking Product Registration. Cause: The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP Photosmart application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart. To uninstall and reinstall the software 1. Disconnect the product from your computer. 2. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). Setup troubleshooting 75

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NOTE:
You will be prompted to set both the language and the country/region
settings, by using the following procedure.
To set your language and country/region
1.
On the Home Screen, touch the right arrow to view more options.
2.
Touch
Setup
.
3.
Touch
Preferences
.
4.
Touch
Set Language
.
5.
Touch the down arrow to scroll through the languages. When the language you
want to use appears, touch that language.
6.
When prompted, touch
Yes
to confirm your selection.
The
Preferences
menu reappears.
7.
Touch
Set Country/Region
.
8.
Touch the down arrow to scroll through the countries/regions. When the country/
region you want to use appears, touch that country/region.
9.
When prompted, touch
Yes
to confirm your selection.
Cause:
You might have selected the incorrect country/region when setting up the
product. The country/region you select determines the paper sizes shown on the
display.
The registration screen does not appear
Solution:
You can access the registration (Sign up now) screen from the Windows
taskbar by clicking
Start
, pointing to
Programs
or
All Programs
,
HP
,
Photosmart
Plus B209a series
, and then clicking
Product Registration
.
Cause:
The registration screen did not launch automatically.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need to uninstall and then
reinstall the software. Do not simply delete the HP Photosmart application files from your
computer. Make sure to remove them properly using the uninstall utility provided when
you installed the software that came with the HP Photosmart.
To uninstall and reinstall the software
1.
Disconnect the product from your computer.
2.
On the Windows taskbar, click
Start
,
Settings
,
Control Panel
(or just
Control
Panel
).
Setup troubleshooting
75
Solve a problem