HP Presario 1200 Presario 1245 Series Maintenance and Service Guide - Page 88

Power-On Self-Test Messages, Keyboard or System Unit Error - ram

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Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On Self Test (POST) Running POST To run POST, complete the following steps: q Turn off the computer; then, turn on the computer. q If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive). q If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions. If the system is not functioning well enough to run POST, or if the display is NOTE: not functioning well enough to show POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages 102-System Board Failure Probable Cause DMA, timers, etc. Recommended Action Replace the system board. 162-System Options Not Set Probable Cause Configuration incorrect CMOS reflects that an invalid configuration has been set. RAM failure Recommended Action Run Computer Setup. Run Computer Setup. 1. Replace the memory modules. Memory test data error 2. Replace the system board. 1. Replace the memory modules. XX000YZZ RAM failure 2. Replace the system board. Replace the system board. XX000YZZ 201-Memory Error Probable Cause Recommended Action RAM failure 1. Replace the memory modules. Memory test data error 2. Replace the system board. 1. Replace the memory modules. XXOOOYZZ Ram failure 2. Replace the system board. Replace the system board. 301-Keyboard Error Probable Cause Keyboard failure Recommended Action 1. Ensure that keys are not depressed during POST. 2. Reconnect the keyboard with the computer off. 3. Replace the keyboard. 304-Keyboard or System Unit Error Probable Cause Keyboard or system board error Recommended Action 1. Replace the keyboard. 2. Replace the TouchPad or mouse. 3. Replace the system board. 601-Diskette Controller Error Probable Cause Mismatch in drive type or failure in the diskette controller Recommended Action 1. Run Computer Checkup (TEST). 2. Check and/or replace cables. 3. Replace the system board. 605-Diskette Drive Error Probable Cause Mismatch in drive type Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Probable Cause Disk 0 failed to respond Recommended Action 1. Run Computer Checkup (TEST). Hard drive format error 2. Replace the hard drive. 1. Run Computer Checkup (TEST). 2. Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup. 2. Replace the hard drive.

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Maintenance & Service Guide
Presario 1200 Series
Model: 1245
|
Home Page
|
Notice
|
Preface
|
Product Description
|
Troubleshooting
Illustrated Parts Catalog
|
Removal & Replacement Procedures
|
Specifications
Pin Assignments
|
Battery Pack Operations
Power-On Self Test (POST)
Running POST
To run POST, complete the following steps:
●
Turn off the computer; then, turn on the computer.
●
If POST does not detect any errors, the computer will not beep. This indicates successful
completion of POST test. POST has run successfully and boots from the hard drive (or from a
bootable diskette if one is installed in the diskette drive).
●
If POST detects errors, the errors are indicated by screen and/or audible messages.
Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant
descriptions.
NOTE:
If the system is not functioning well enough to run POST, or if the display is
not functioning well enough to show POST error messages, refer to the
Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause
Recommended Action
DMA, timers, etc.
Replace the system board.
162-System Options Not Set
Probable Cause
Recommended Action
Configuration incorrect
Run Computer Setup.
CMOS reflects that an invalid
configuration has been set.
Run Computer Setup.
RAM failure
1. Replace the memory modules.
2. Replace the system board.
Memory test data error
1. Replace the memory modules.
2. Replace the system board.
XX000YZZ RAM failure
Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause
Recommended Action
RAM failure
1.
Replace the memory modules.
2. Replace the system board.
Memory test data error
1. Replace the memory modules.
2. Replace the system board.
XXOOOYZZ Ram failure
Replace the system board.
301-Keyboard Error
Probable Cause
Recommended Action
Keyboard failure
1. Ensure that keys are not depressed
during POST.
2. Reconnect the keyboard with the
computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause
Recommended Action
Keyboard or system board error
1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause
Recommended Action
Mismatch in drive type or failure in the
diskette controller
1.
Run Computer Checkup (TEST).
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause
Recommended Action
Mismatch in drive type
Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause
Recommended Action
Disk 0 failed to respond
1.
Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error
1.
Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause
Recommended Action
Hard drive controller failure
1. Run Computer Setup.
2. Replace the hard drive.