HP Presario 12XL Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 -
HP Presario 12XL - Notebook PC Manual
View all HP Presario 12XL manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Presario 12XL manual content summary:
- HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 1
Troubleshooting MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series Portable Notebooks. This online guide technical problem, contact your Regional Support Center or IM Help Center. For help on navigating - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 2
color-coded bubble for another chapter. Printing the MSG For portable copies of this MSG, you can print single pages, multiple pages, or the entire guide. In the Acrobat Reader, click File, and then Print... for printing options. 2 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 3
in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Presario 1200 Series Notebook Computer First Edition (June 2000) Compaq Computer Corporation - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 4
This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series : Text set off in this manner preseats clarifying information or specific instructions. Note: Text set off in this manner presents commentary, sidelights - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 5
The following documentation is available to support this product: • Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides • Compaq Service Advisories and Bulletins • Compaq QuickFind • Compaq - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 6
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BEFORE YOU BEGIN PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 7
64MB 5.0GB 24X CD-ROM 56.0Kbps PCI data/fax 4.5Ahr NiMH or 3.5Ahr LiOn 32MB or 64MB Additional models described on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 8
3.5Ahr LiOn 3.5Ahr LiOn or 4.5Ahr NiMH System Memory 64MB 32MB or 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL110 XL111 Display Processor Hard Drive CD or DVD Drive on the next page. 2 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 9
0Kbps PCI data/fax Battery 4.5Ahr NiMH 3.5Ahr LiOn System Memory 64MB 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL120 XL121 Display Processor Hard Drive CD or DVD on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 3 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 10
1200 Series Models: XL101-XL113, XL115, XL118-XL127 Compaq Presario 1200 Series Portable Notebook Models Feature XL125 XL126, XL127 Display 13.3" TFT 3.2Ahr LiOn 3.2Ahr LiOn System Memory 64MB 96MB 4 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 11
# Description 1 Display 2 Power (On/Off) Button 3 Keyboard 4 TouchPad 5 Left TouchPad Button # Description 6 Headphone Jack 7 Microphone Jack 8 Right TouchPad Button 9 Integrated Speakers and Ports PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 5 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 12
-XL127 Front Bezel Lights # Description 1 Power Light 2 Battery Charging Light 3 Power Cord Light # Description 4 Num Lock Light 5 Caps Lock Light 6 Scroll Lock Light 6 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 13
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Right-Side Components # Description 1 Battery Compartment 2 CD or DVD Drive Eject Button 3 CD or DVD Drive Manual Eject Hole PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 7 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 14
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Left-Side Components # Description 1 PC Card Eject Lever 2 PC Card Slot # Description 3 Diskette Drive 4 Diskette Drive Eject Button 8 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 15
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Underside of the Unit # Description 1 Memory Compartment 2 Stand Feet PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 9 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 16
Rear Connectors # Description 1 AC Adapter 2 Universal Serial Bus 3 Security Slot 4 Serial Port # Description 5 External VGA Monitor Port 6 Parallel/Printer Port 7 Keyboard/Mouse Port 8 Modem Jack 10 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 17
on the amount of time since the last system activity. System activity includes keyboard strokes, mouse movement, DVD/CD playback (while under program control that monitors that System Standby be set to Never. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 11 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 18
OFF Monitor Turn OFF Hard Disks Power Schemes AC Power Battery Power (hrs/min/Never) (hrs/min/Never) AC Power Battery Power AC Power Battery Power Alarms The Notebook can be set at their default values. 12 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 19
Reversed: opposite recommended • Recommended: performance on AC, Battery Optimized on Battery • Disabled: no run time support, high speed SpeedStep options can be accessed in SpeedStep(TM) technology dialog box. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 13 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 20
Models: XL101-XL113, XL115, XL118-XL127 Low-Power Modes Compaq Presario 1200 Series Notebook Computers have two levels of low-power management: system wake-up, or if a power loss occurs while using the AC adapter. 14 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 21
will not automatically enter Standby mode if using AC Power. Hibernate Manual Time-Out Default Power Management Modes Activation Deactivation mode if using AC Power. Press Power button once. Power light is off, screen is blank** PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 22
blank. Press and hold down the Power button for 4 sec. Important: The manual shutdown mode is not recommended unless the standard shutdown mode is unsuccessful. Battery Operating to Battery Pack Operations. 16 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 23
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Servicing the Notebook - Full Off Mode The Notebook must be turned off completely (Off mode) when installing or replacing components in the system. Follow the instructions for properly putting the Notebook into Off mode, unplugging it from - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 24
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 18 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 25
@ 9.6V Li-Ion W @ 14.8V W @ 14.8V W @ 14.8V AC Power Requirements Operating Voltage Operating Current Operating Frequency Maximum Transient Voltage 100-240V 0.8/0.4A RMS 47- 0 to 3.15km 0 to 30,000ft 0 to 10.14km PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 26
Standard 101/102-Key or Microsoft Natural Keyboard 2 Programmable Interrupt Controller 3 IRQ Holder for Communications Port (COM1) 5 PCI Fast Ethernet DEC 21143 Based Adapter 5 ESS SOLO-1 PCI AudioDrive 6 Standard Floppy Disk Controller 7 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 27
Presario 1200 Series Models: Keyboard System CMOS/Real Time Clock Motherboard resources Direct Memory Access Controller Motherboard resources Programmable Interrupt Controller Motherboard Resources Direct Memory Access Controller Motherboard Resources PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 28
Resources Motherboard Resources ESS SOLO-1 PCI AudioDrive ESS SOLO-1 PCI AudioDrive PCI Fast Ethernet DEC 21143 Based Adapter Lucent 56K V.90 PCI DF Modem ESS SOLO-1 PCI AudioDrive Primary IDE Controller (dual fifo) 4 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 29
Presario 1200 Device(s) 00000000h - 0009FFFFh System Board Extension for PnP BIOS 000A0000h - 000AFFFFh RAGE LT PRO AGP 2X (English) FC001400h - FC0017FFh PCI Fast Ethernet DEC 21143 Based Adapter FC100000h - FDFFFFFFh PCI Standard PCI-to-PCI bridge SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 5 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 30
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Display Information 12.1 inch (Diagonal) HPA Display Specification U.S. Time 150ms Contrast Ratio 50:1 Brightness 100nits Avg Refresh Rate 120-150Hz 6 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 31
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Memory Expansion Base System Expansion Total Memory Board Memory 0.5in / 1.27cm 512 18 (1.44Mb/ 15 (1.2Mb) 9 80 80 3ms / 6ms 94ms / 174ms 15ms 100 2 PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 7 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 32
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Specifications Drive Type Logical Configuration (CD+), CD-G, CD-RW 6X DVD Drive 15mm 12cm, 8cm 1.2mm Info. not available Info. not available 8 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 33
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Specifications Track Pitch Access Time Typical (including setting) Average not available +/- 0.27Vrms none Info. not available 128Kb - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 34
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 10 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 35
Pin Assignments This section provides connector pin assignment tables for Compaq Presario 1200XL series portable Notebook computers. For more information on connectors, In* 9 Data Bit 7 18-25 Signal Ground * = Active low PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 36
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Serial Connector Pin Assignments Pin Signal Pin Bus (USB) Connectors Pin Assignments Pin Signal Pin Signal 1 +5V 3 Data + 2 Data - 4 Ground 2 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 37
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 External VGA Monitor Connector External VGA Modem Connector Pin Assignments Pin Signal 1 Unused 2 Unused 3 Tip Pin Signal 4 Ring 5 Unused 6 Unused PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 3 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 38
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Keyboard/Mouse Connector Pin Assignments Pin Signal Pin Signal 1 Data 1 4 +5 V 2 Data 2 5 Clock 1 3 Ground 6 Clock 2 4 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 39
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Battery Operations This section covers the following more efficiently with the applications. The amount of battery life depends on the values selected. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 40
this process. If the AC adapter is plugged in while the battery is draining, begin again with step 1 of the conditioning process. 3. The battery is reconditioned. 4. Resume normal use of the Notebook with AC power. 2 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 41
and/ or local regulations. ÄCAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also exposes potentially harmful battery components. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 3 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 42
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 43
it to log error messages. Important: If the problem only occurs when an external device is connected to the computer, the problem may be related to the external device or its cable drive is installed in the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 44
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. Ensure that the battery pack is inserted in the notebook and that it is connected to an external AC . 6. Remove the keyboard. Continued on the next page. 2 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 45
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. To clear the password, remove the RTC battery 1 for 30 seconds and messages. A list of the POST error codes and what they mean is shown in the table below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 3 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 46
Replace the keyboard. Probable Cause Keyboard failure 301-Keyboard Error Recommended Action 1. Ensure the keys are not depressed during POST. 2. Reconnect the keyboard with the notebook off. 3. Replace the keyboard. 4 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 47
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 304-Keyboard or System Unit Error Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard . 2. Replace the hard drive. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 5 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 48
System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support. 6 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 49
unattended testing, decide to stop on errors, or choose to print or save a log of errors. 9. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu is displayed. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 7 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 50
Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify subassemblies with possible damage or defects. 8 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 51
pg 17) Processor Test Memory Test Keyboard Test Parallel Printer Test Video Test Diskette Drive Test Serial Test Hard Drive Test Video Test Video Test Video Test Audio Test DVD or CD Test TouchPad Pointing Device Test PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 9 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 52
board and retest. Interrupt controller master test failed Port 61 error Keyboard controller self-test failed CMOS RAM test failed CMOS interrupt test failed memory module and retest. Random address test failed 10 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 53
Keyboard Repeat Test Recommended Action 1. Check the keyboard connection. If disconnected, turn off the computer and reconnect the keyboard. 2. Replace the keyboard . 5. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 11 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 54
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 600-xx 601-xx 602-xx Description Serial port test failed Recommended Action 1. Check port configuration. 2. Replace the system board and retest. 12 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 55
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 1701-xx 1702-xx 1703-xx drive power mode test failed Network preparation test failed Drive monitoring test failed *ECC = Error Correction Code PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 13 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 56
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 501-xx 502-xx 503-xx 504-xx 505- page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed 14 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 57
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 2402-xx 2403-xx 2404-xx 2405-xx scale test failed Video white screen test failed Video noise pattern test failed ECG/VGC memory test failed PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 15 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 58
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 2419-xx 2421-xx 2422-xx 2423-xx failed Replace the system board and retest. Advanced VGA BitBLT test failed Advanced VGA LineDraw test failed 16 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 59
screen. The following pages contain troubleshooting information on: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 17 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 60
. Problem Computer does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 61
problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Solving Battery Pack/Gauge Problems Problem Computer temperature. Replace the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 62
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Problem You have to set the date and time every time you turn Turn off or disconnect external devices when not in use. 20 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 63
Problem Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack has Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 21 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 64
the CD. Solving Diskette Drive Problems Some common causes and solutions for diskette drive problems are listed in the following table. Problem Diskette drive cannot write to a from the Compaq Diagnostics diskette. 22 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 65
displays indicates that the monitor is working properly. Problem Screen is dim. Screen is blank. Solving Display Problems Probable Cause Solution(s) Control for brightness (if any key or touch the TouchPad. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 23 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 66
be adjusted with Fn+F7 or Fn+F8. Solving Display Problems Probable Cause Solution(s) Display has overheated. If the notebook is have toggled back to internal display, which supports up to 800 x 600. Improper backlight TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 67
the icons to turn on at the front of the notebook. Solving Display Problems Continued Problem Probable Cause Solution(s) This display panel has a continuous pattern across it board. Replace the display assembly. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 25 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 68
date backup of your hard drive at all times, in case of errors or failures. Problem Reading hard drive takes an unusually long time after restarting the notebook. Hard drive error then reinstall the hard drive. 26 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 69
Keyboard/Numeric Keypad Problems Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table. Solving Keyboard/Numeric Keypad Problems Problem keypad from the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 27 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 70
on the screen or insufficient memory error occurs during operation. Solving Memory Problems Probable Cause Solution(s) Optional memory expansion card is installed incorrectly, is on, then increase the volume. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 71
. address. The card is not supported. Use supported cards only. Network driver is not installed or is not set up properly. Telephone cord is not properly connected. Install driver. Verify telephone connection. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 72
cords to the external power source are unplugged. Power adapter is defective. Ensure that power cords connecting the computer and the external power source are plugged in properly. Replace AC Adapter and restart. 30 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 73
instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation. Solving Printer Problems Problem , or defective. Replace the cable. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 31 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 74
some common causes and solutions for TouchPad/pointing device problems. Solving TouchPad/Pointing Device Problems Problem Probable Cause Solution(s) TouchPad or mouse does not computer is turned on or restarted. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 75
Support Obtain the following information before contacting Compaq Reseller Support: • Product name • Product serial number • Purchase date • Conditions under which the problem .SYS and AUTOEXEC.BAT files, if possible. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 33 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 76
Description Note: The following routines are sorted by their test point numbers assigned in the BIOS code. Their actual orders, as executed during POST, can be quite different. Code 02h with initial POST values 34 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 77
during warm boost Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM Checksum Initialize cache before memory autosize 8254 timer configuration against CMOS Initialize PCI bus and devices PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 35 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 78
error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 36 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 79
Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 key lock Initialize Typematic rate Erase F2 prompt PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 37 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 80
Code A8h AAh Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Beeps POST Routine Description ) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupts 38 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 81
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removal Sequence This section explains the removal information or ordering spare parts. The serial number is located underneath the notebook as shown below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 1 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 82
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Electrostatic Discharge A sudden discharge of static electricity from 21,000 V Note: 700 Volts can degrade a product. 20,000 V 11,000 V 7,000 V 5,000 V 2 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 83
removed during disassembly be kept with the part that was removed, and then returned to their proper locations. Important: As each subassembly is removed from the Notebook, place it away from the work area to prevent damage. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 84
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling these plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions. 4 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 85
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 ZIF Connector The 1200XL servicing this notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 86
for the CD or DVD drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. 6 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 87
for the diskette drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 7 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 88
and under the edge of the system board. ÄCAUTION: When servicing this notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the notebook. 8 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 89
for the hard drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 9 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 90
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Preparing the Notebook for Disassembly Before beginning Removal & Replacement Procedures, complete the following steps: 1. Disconnect AC subassembly. 10 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 91
To remove the battery pack, complete the following steps: 1. Slide the battery compartment door down and remove it from the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 11 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 92
the battery pack. Do not open a battery pack; this action damages the pack, makes it unusable, and exposes potentially harmful battery components. No field-serviceable parts are located inside the battery pack. 12 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 93
the computer for disassembly (pg 10). 2. Close the display and turn the computer upside down. 3. Remove three screws from the underside of the Notebook and one screw from the right-side of the computer. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 94
board. If the metal end comes in contact with the keyboard, the Notebook may be damaged. Note: When replacing the palmrest cover, ensure that the cable is properly routed through the slot on the Upper CPU Cover. 14 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 95
for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Gently lift and turn the keyboard over allowing it to rest where the palmrest cover normally sits. 4. Remove the heatspreader (pg 17). Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 96
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 5. Disconnect the flex cable from the ZIF connector on the system board and remove the keyboard. To replace the keyboard, reverse these procedures. 16 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 97
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Heatspreader To remove the Heatspreader, complete the following steps: 1. Prepare the computer for disassembly (pg 10). 2. Remove the Palmrest Cover with TouchPad (pg 13). 3. Gently lift and turn the keyboard over, allowing it - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 98
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Processor To remove the processor, complete the following steps: 1. Prepare the computer for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader ( - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 99
, complete the following steps: 1. Prepare the unit for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Disconnect the hard drive data cable from the hard drive. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 19 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 100
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Remove two screws from the hard drive mounting bracket and lift out the hard drive with mounting bracket attached. Continued on next page. 20 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 101
hard drive mounting bracket, remove four screws from the top of the hard drive. To replace the hard drive and mounting bracket, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 21 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 102
complete the following steps: 1. Prepare the computer for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). on next page. 22 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 103
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. Turn the Notebook over (right side up) and open the Remove the CD or DVD drive from the chassis. To replace the CD/DVD drive, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 23 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 104
procedure. To remove the battery charger board, complete the following: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the hard the system board. 24 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 105
(pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Remove three screws securing the modem, and disconnect the modem from the connector on the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 25 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 106
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. Disconnect the modem cable from the modem. To replace the modem, reverse these procedures. 26 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 107
(pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Disconnect the backlight cable attached to the display panel assembly from the connector on the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 27 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 108
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. For units with Thin Film Transistor (TFT) displays, display data cable from the CMOS connector as shown in 3 below. Continued on the next page. 28 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 109
the display, carefully push in 1 on the hinge covers, and then lift 2 the covers off the hinges. 8. Support the back of the display panel and remove two screws from each of the hinges. Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 29 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 110
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 9. If the display data cable has the LVDS connector on the assembly has been removed from the unit. To replace the display panel, reverse these procedures. 30 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 111
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Upper CPU Cover To remove the upper CPU cover, complete the following: 1. Prepare the computer for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 112
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 8. Remove four screws located on the top of the upper CPU the connector on the system board. To replace the upper CPU cover, reverse these procedures. 32 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 113
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Speaker Assembly To remove the speaker assembly, complete the following steps: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 114
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Diskette Drive To remove the diskette drive, complete the following: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 115
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Fan Assemblies To remove the fan assemblies, complete the following steps: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 116
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 To remove the fan gasket, pull the gasket from the fan. the fan assembly, ensure that the arrow (located on the top of the fan gasket) is pointing inward. 36 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 117
the following steps: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 33). Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 37 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 118
screws from the CD/DVD drive mounting rails and remove the mounting rails from the system board. Continued on the next page. 38 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 119
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 16. Remove two screws from the system board. 17 , remove the memory module and all cables from the system board. See also Verifying Dip Switch Settings. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 39 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 120
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Verifying Dip Switch Settings ÄCAUTION: If the illustrated below. Note: Black portions of the switch diagrams above indicate the position of the switch. 40 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 121
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Memory Module To remove the memory module, complete the following steps: 1. Prepare the Notebook for disassembly , reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 41 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 122
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 42 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 123
parts for the Presario 1200XL Series Notebook Computer. The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number 1 is located underneath the unit. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 124
System Units Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 # Description Models XL-xxx Spare Part Numbers 1 Keyboards 141706-xxx: UK -031 Arab -041 NL -331 Fr 111, 119, 125-127 138184-001 2 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 125
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 System Boards # Description Models XL- Spare Part xxx 111, 118, 120- 173534-001 121, 123-124 533MHz K6II Processor 125-127 201542-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 3 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 126
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 # Description 5 System I/O Bd 512K Cache 32MB System I/O BD 512K 173539-001 125 126-127 all all 202071-001 202072-001 158800-001 158801-001 4 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 127
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Display Panel Assembly Description Spare Part Number 124, 126-127 159038-001 173540-001 158796-001 13.3" TFT/LVDS Models: XL111 173665-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 5 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 128
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Mass Storage Devices # Description Models XL-xxx 1 5.0GB Hard 111, 125 Spare Part Number 169609-001 170087-001 141847-001 142307-001 169799-001 6 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 129
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Cables # Description Spare Part Number 1e. Modem Cable *Kit includes one each of the above items unless quantity specified. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 7 - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 130
Door 2 Memory Module Cover 3 PCMCIA Door 4 Display Hinge Cover (L) 5 Display Hinge Cover (R) 6 CD Drive Guides 7 Rubber Plug (A) (qty. 4) 8 Rubber Plug each of the above items unless quantity specified. 8 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 131
-UK 122 UK -031 AC Power Cord NA (Not Shown) 104-108, 110-111, 115, 118, 125-127 293831-001 AC Power Cord LA/Intl 102, 104- (Not Shown) 108, 110 293831-002 AC Power Cord JP (Not Shown) 123-124 293831-291 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS - HP Presario 12XL | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 132
Presario xx1 Belgium AK1/-KK1 Italy -061 Portugal -131 UK -031 Reference Guide 117894-xx2 Arab Emirates -032 Belgium -052/-332 Denmark -082 Norway -092 Puerto Rico/Caribbean -002 Sweden -102 UK -032 Feature Guide Spare Part Numbers Denmark -081 Neatherlands -331 Spain -071 Canada -002
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the
Maintenance and Service Guide
(MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unit’s serial number, to see symbol conventions, or to view technician’s notes, see the
Preface
. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact Compaq
.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this Guide
.