HP Presario 12XL Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 71

Add New, Hardware, Solving PC Card Problems, Problem, Probable Cause, Solutions

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Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Problem PC Card modem, fax, or network card does not work. PC Card modem or fax card does not work. Modem netword PC Card does not work. Solving PC Card Problems Probable Cause PC Card drivers are not installed. Card or card driver is not supported. Solution(s) Double-click the Add New Hardware icon in the Control Panel for installation instructions. If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode. Contact a Compaq authorized service provider for a list of PC Cards tested sucessfully in Compaq PC Card platforms. Card is not fully inserted into the slot or is not inserted properly. Ensure that the card is inserted in the correct orientation. Telephone cord is not plugged in all the way. Necessary drivers are not installed (turned on). Check and secure telephone connection. Install drivers. You are trying to access the card using the wrong COM port. See Specifications to verify COM port. The card conflicts with a serial See Specifications to verify device. address. The card is not supported. Use supported cards only. Network driver is not installed or is not set up properly. Telephone cord is not properly connected. Install driver. Verify telephone connection. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
T
ROUBLESHOOTING
29
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
PC Card drivers are not
installed.
Double-click the
Add New
Hardware
icon in the Control
Panel for installation instructions.
If PC Card or drivers are not
compatible with Windows, install
drivers and use the PC Card in
MS-DOS mode.
Card or card driver is not
supported.
Contact a Compaq authorized
service provider for a list of PC
Cards tested sucessfully in
Compaq PC Card platforms.
PC Card modem, fax,
or network card does
not work.
Card is not fully inserted into
the slot or is not inserted
properly.
Ensure that the card is inserted in
the correct orientation.
Telephone cord is not plugged
in all the way.
Check and secure telephone
connection.
Necessary drivers are not
installed (turned on).
Install drivers.
PC Card modem or fax
card does not work.
You are trying to access the
card using the wrong COM
port.
See
Specifications
to verify COM
port.
The card conflicts with a serial
device.
See
Specifications
to verify
address.
The card is not supported.
Use supported cards only.
Modem netword PC
Card does not work.
Network driver is not installed
or is not set up properly.
Install driver.
Telephone cord is not
properly connected.
Verify telephone connection.
Solving PC Card Problems
Problem
Probable Cause
Solution(s)