HP Presario 12XL Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - - Page 61
Solving Battery Pack/Gauge Problems, Problem, Probable Cause, Solutions
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Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Solving Battery Pack/Gauge Problems Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Probable Cause Battery pack is discharged. Notebook is beeping and battery icon is blinking. Battery charge is low. Battery icon on the front of the unit blinks to indicate low battery condition, but computer does not beep. Battery icon doesn't light and battery pack won't fast charge. Volume is turned down too low. Battery pack is already charged. Battery pack was exposed to temperature extremes. Battery pack is at end of its life. Solution(s) • Connect the computer to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken. Immediately save any open file(s). Then complete one of the following: • Connect the notebook to an external power source to charge the battery pack. • Turn off the notebook or initiate Hibernation until you can find another power source or charge the battery pack. Adjust the volume. No action is necessary. Allow time for the battery pack to return to room temperature. Replace the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19